Nur

Mohamed Saeed Ahmed

I am an Italian national holding a valid permit to work in Canada.

I am skilled in written, oral and visual communication meant for a variety of formats and platforms. Working in complex organizational settings, I have built up a client-oriented attitude, engaging with audiences via both face-to-face and online outreach.

Work experience

March 2020 – on hold

LQA tester • Keywords Studios • Montreal, Canada

Checking and reporting linguistic issues, as well as functionality issues in videogame software.

October 2018 – February 2020

Restaurant supervisor • Makisu • Brussels, Belgium

Supervised front-of-the-house staff and managed internal communication flows;

Ensured customer experience in line with corporate quality standards;

Addressed technical and operational issues in coordination with in-house managers (inventory shortages, POS bugs).

April 2018 – September 2018

Host • Hard Rock Café • Brussels, Belgium

Greeted and oriented guests as first point of contact;

Responded to queries on operating hours, booking system, special events;

Managed guests' wait lists, including quoting wait times.

October 2017 – February 2018

Communication Trainee • European Parliament • Brussels, Belgium

Drafted story-telling around visitor offerings;

Produced visual presentations of internal projects for stakeholders;

Gathered and encoded visitor’s data from face-to-face surveys;

Assisted with the organization and logistics of promotional activities.

September 2016 – March 2017

EU Media Assistant • Oxfam • Brussels, Belgium

Developed and implemented social media engagement strategies;

Drafted, proofread and pitched media products;

Helped organize advocacy events and media stunts.

March 2016 – August 2016

Communication Intern • UNRIC • Brussels, Belgium

Produced features, reports and visuals for web publication;

Monitored and reported on media clippings;

Assisted in testing and recruiting new interns.

February 2015 –October 2015

Italian Media Intern • World Food Programme • Rome, Italy

Implemented social media activities;

Assisted in the organization of visibility events (exhibits, Expo 2015 shows);

Produced and uploaded articles, videos and factsheets for the web.

Education

Master’s degree (2014) • University of Bologna • International Cooperation, Human Rights and Development

Bachelor’s degree (2011) • University of Roma Tre • Political Science – Cooperation and Development

Skills & competencies

Job-related skills

Graphic Design

Social media

News writing and reporting

Media monitoring and review

Data management

Computer skills

Microsoft Office™ (Word, Excel, Outlook, PowerPoint)

Adobe Photo Shop

Languages

Italian – mother tongue

English – advanced level

French – upper-intermediate level

Courses & training

News journalism • London School of Journalism (October 2018 – present)

Localization Quality Assurance Testing • Keywords Studios (March 2020)

Customer relations • Makisu (November 2019)

Leadership • Makisu (May 2019)

Becoming assertive • Horeca Forma Be Pro (March/April 2019)

Photoshop (June – October 2018)

Practical Public speaking • InterpretimeBank (November 2017)

Understanding the Pulse on Social Media • Oxfam Webinar (January 2017)

NGO Social Media • EU blogger Jon Worth (September 2016)

Twitter analytics • WFP (April 2015)

adcsjc@r.postjobfree.com

6405 Avenue de Lorimier – H2G P5, Montréal

adcsjc@r.postjobfree.com

+1-438-***-****

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