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Sales Representative Manager

Location:
Fremont, CA
Posted:
April 13, 2020

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Resume:

Rakesh Kumar

732-***-**** - adcsi7@r.postjobfree.com

SAFe® 4.5 Agilist, CSM, MCP

Summary

Overall 16 years of rich and successful experience in software development, leading development team, Analyzing & designing Solution, monitor execution, risk & issue maintenance, planning & budgeting and delivering enterprise level complex software systems, including 5+ years of Practicing Agile /Scrum/ Kanban and 8 years into waterfall Web/Mobile development in Retail, healthcare, healthcare facility standards, Travel, Retail, Hospitality,CRM and SharePoint.

Including 9 Years of Technical Project Management/ Solution architecting in .net /c#/React.js/ Xamarin/android SDK/iOS-cocoa touch.

Experience with Retail-B&M (ERP and POS), RFID based solution, Manufacturing, healthcare,healthcare facility standards,Hospitality, Tourism ITES domains and Retail-Manage development of several online purchasing web/mobile app, from inventory listing to shipping.

Manage offshore/Onshore Development Team and Interacts with the clients to create technical specifications for different business requirements for the different modules.

Experienced in the development of distributed Client/Server and Web applications using C#, Swift, ASP.NET, .Net Framework 1.1 to 4.7, WCF, Web API, Microservices, MVC 5, AWS/Azure cloud/CloudFront, Lambda, Kubernetes, Cosmos DB, Dynamo DBReact Native, keanasus, XML, ADO.net, SQL Server 2007 to 2016

Other Demonstrated Capabilities

●Excellent hands on Experience on T-SQL developing, Stored Procedures, Views,

Functions, Triggers, User Defined Types and Jobs using SQL-Server.

●Devops tools and concepts such as AWS, Azure DevOps, Kubernetes.

●Docker Containers and CI/CD tool sets Jenkins/VSTS.

●Experienced with container-based deployment using Docker images and files.

●One year experienced in Azure cloud environment, Kubernetes, Cosmos DB.

●Experienced in AWS provisioning EC2 infrastructure and deploying application. Using Elastic load balancer

●Solution Conceptualization to Execution, for enterprise web,mobility, IOT.

●Capable to identify and monitoring risks, escalate issues or concerns when appropriate to ensure business and project objectives are met

●Design and delivered solution for smart housing on latest technologies like using IOT, museum with beacons (BLE).

●Mentor team to write complete user stories using Invest and other methodologies with user Acceptance test cases in QC.

●Experienced in Using Jira, Rally, Version-one, VS-dev tool, TFS,VSTS.

●Conduct different level of training session, if team needs to educate on topic or methodology or Scrum/Kanban framework.

●Acts as the glue that holds the team together

●Own, lead, Coach and motivate Scrum Team (Scrum/Kanban) as a Scrum Master

●Responsible for ensuring that product planning and backlog grooming take place. Responsible for leading the estimating and sizing effort

●Monitoring the progress of the sprint and Helps team to increase velocity

●Facilitates different sprint ceremonies like planning, daily standup, backlog refinement, retrospective etc.

●Worked collaboratively with info security team (IPG) to plan the activity and strategy for intrusion-detection and how to avoid it. Make the team aware of changes in code, working area and production environment, vulnerability-scanning, Web gateway etc.

●Proven communication and analytical skills and track record of adapting to provide excellent

client service.

Certifications

●Microsoft .NET Framework - Application Development Foundation

●Microsoft .NET Framework 3.5, Windows Communication Foundation Application Developer.

●SAFe 4.5 Certified Agilist CERTIFICATE ID: 843*****-****

●Certified Scrum Master (470145)

Education

●Master’s in computer application from IGNOU, Passing year 2008

●Bachelor’s in computer application from IGNOU, Passing year 2003

●Bachelor of Science -Math VBS Purvanchal University (UP), Passing year 2003

Technical Profile

Domain

Retail (B&M), POS and Inventory, RFID based solution,Ecom HealthCare, Health Care compliance, Travel, Insurance, ERP for Retail and warehouse,CRM,Payment Gateway, Smart POS V1.0 (UPOS standard,supports both native .NET service objects (drivers) and legacy OPOS service objects.)

Platform

Web, Mobile,Window,IMAC,AWS Cloud, SharePoint integration,Azure Cloud

Operating Systems

Windows server,Linux, Android-Java,iOS-Objective C/Swift, MAC OSX

Programming

ASP.NET, C#, React,Xamarin,Android SDK,SQL, HTML, CSS, Ajax,JavaScript, ADO, jQuery, MVP,Entity Framework, SSRS, SSIS, Crystal Report 8.5., Node.js, Angular.js,Web Apis

Databases

Microsoft SQL Server 2000/2005/2008/2012,Transact-SQL, Raven dB, Dynamo DB, Cosmos DB.

Development Systems

Microsoft Visual Studio 2002/2003/2005/2008/2012/2017

Other Skills

Node.js, Angular 2,TypeScript,Android SDK,SOA, Application Architecture Design, Memcached, Pattern, Unit testing, Net Framework 4.5, IIS 7.0, Web service, WCF and Web Development, GitHub, and Amazon Web Services, Altru, Redger Edge, IOT, Beacon etc.

Tools

TFS,SVN, JIRA, Confluence,Crucible and Fisheye, Source Tree, Github and Microsoft enterprise project management

Detailed Profile Summary

Domain Knowledge

●Retail- B&M and online inventory and POS

●Retail - Online homeowner experience in roofing system/Shingles from world top company.

Manage several online purchasing web/mobile app, from inventory listing to shipping.

●Health Care Compliance System Based on TJC Standards for US (Including ILSM process).

●Health care Information Management system for USA (Including electronic insurance claim process and HL7 Standard).

●Hotel Management (Online booking for US implement with Pegasus service provider).

●ERP (Material inventory, Production, QC), Educational Application, Insurance and Travel.

●Worked on dynamic CRM Backend, for workflow customization.

●Recruitment app and resume parser.

Role/Responsibilities

I am also responsible for Developing,Managing, Planning and Executing, Monitoring, Stakeholder engagement, Identifying Risk, analyzing, and designing solution. Holding review meetings to monitor progress of the project as per schedule/ budgets and ensuring timely completion of the project to the client

Discovery phase- Requirement capturing, Assisting Business Analyst with technical feasibility in finalizing the requirement,does review and verification in early stage using wireframe and mockup.

Execution and increment delivery phase- Actively involved in designing solution On Azure Cloud Platform, Managing onshore and offshore development team.

Holding review meetings to monitor progress of the project as per schedule/ budgets and ensuring timely completion of the project to the client, also as scrum master facilitating different Agile/Scrum ceremonies,

Act proactively on impediments, always looks on backlog items, identifying Risk, analyzing, and designing. Publish the daily and weekly report.

Managed all aspects of financial reporting planned Vs actual, provide input on cost estimation. Consolidate financial report and sharing it with relevant stakeholders.

Career Contour

Multiple Projects (Raymark, XStore, RFID Base Solutions) POS/Inventory, Levis Straus,CA May 2019 – Till Now

Dev Manager

Project Descriptions:Multiple projects in retail world from product creation to sale, SAS- PLM - Inventory to POS. Raymark and XStore, these are the two products, our team is using for ERP and POS, system and company is slowly moving to XStore -POS. Raymark is primary source of inventory and Extending product info associating it with UPC and SKU, although different inventory is available for other systems like MDM, OMS which feed data for all downstream systems like Ecomm.

RFID-Replen - Detego - This application give store level StockTake position every morning and help Application team to build solutions on top of it,like alerting system which help Stylist or store manager with refill quantity.

Technologies Used:

Platform

Web, Mobile

Operating Systems

Windows, HTML 5, JavaScript,React.js,iOS

Programming

ASP.NET, C#, Transact-SQL, React.js, SSIS Packages,Swift.

Databases

SQl -Server and Oracle

Development Systems

Microsoft Visual Studio 2017, c# and ASP.net, AWS Cloud, Lambda Function

Tools

GitHub

Homeowner Journey, GAF,NJ Sep 2018– May 2019

.Net Technical Project Manager

Project Descriptions: Homeowner Digital journey, gives nice experience to homeowner to Custom design new roof, beforeactually buying the shingles, with world top class shingles manufacturing company GAF.

Or they can simply ask for a quote, based on available /Choose shingles. Contractor can show the interest and take the lead using the same system, available for mobile/iPad as well.

Seamless online design tool Experience using chameleon and satellite roof measurement, provided by eagle view or pushpin.

Concierge can help homeowners in all ways, in assisting them in choosing different shingles, finding the contractor. Converting their dream into reality.

Technologies Used:

Platform

Web, Mobile

Operating Systems

Windows,Android,IOS

Programming

ASP.NET, C#, Transact-SQL, HTML, CSS, ADO.net, React.js,React Native, Xamarin.

Databases

Cosmos DB

Development Systems

Microsoft Visual Studio 2017, c# and ASP.net,Azure Cloud

Other tools and technologies

Redis cached, SOA (Micro Services), Design Pattern, Unit testing, Net Framework 3.5-4.0, IIS. Sitecore

Tools

TFS and Microsoft enterprise project management

HCF Compliance (MAVI), CA Feb 2015 – Sep 2018

.Net Technical Project Manager

Project Descriptions: CRx is an enterprise system built on Microsoft and also on Android technologies CRx system ensures ongoing compliance readiness with the Joint Commission Life Safety, Environment of Care and Emergency management standards.

HCF Compliance (CRx) is online/offline health care facility compliance management software based on USA TJCA standard, software leverages the different flow of easy way of doing different asset inspections without any prior knowledge.This self-taught toolhelps the health care facilities proactively maintain the compliance of all different Medical/non-medical instrument based on different standard, mandatory required by TJCA.

Integrated with the hospital's existing work order systems, CRx is complete Governance, Risk and Compliance (GRC) solution for any Healthcare Facility. CRx gives flexibility to any hospital system to monitor Joint Commission compliance and helps them to document compliance and to take preventive measures.

Along with CRx project, I was involved in a number of different clients based mobile projects. Like Museum anywhere, online collection, Sports Connect, Trek App, ED APP, Catch –up etc.

IYogi Technical Services Pvt Ltd Feb 2011 – Feb 2015

.Net Technical PM

Project Descriptions

Support dock: Support dock-SD is a core utility application of iYogi, and majorly used by iYogi itself, to keep check and provide technical support to USA based clients. Its two components, client exe and server web solution, provide complete package to maintain and monitor any PC health. Integrated with BOMGAR system. It also keeps it optimized, facilitate with upgrade, messaging and patching feature in both mode pre-activation and post-activation.SD allows a tech to initiate a remote session after customer's permission, schedule a call back .one can trace the activity of client machine by different logged data. Its existence on all platform Web/Mac/Mobile make complete remote support system.

Smart house: Is IOT based product where different household utilities like AC, Lighting etc., is controlled by smartphone or physical appearance, its works in integration with several chip-based sensor, hardware, WebAPis. Lighting module sold to ATM Maintenance Company as well.

INFOPRO Pvt.Ltd 2008- Feb 2011

Team Lead

LabCorp(USA), Team Lead May 2009- Feb 2011

Virtual Pathways Portal –(VP Portal)of LabCorp, is a Health Care Diagnostic information system, deals with a number of different diseases like Cancer, Prostate, Urine Cytology, and General Biopsy. It starts with requisition form and specimen collection to final testing report with multiple stages and life cycle of diagnosis.

LabCorp Specializes in cancer testing use VP Portal Handles more than 250,000 cases per year. And it has the following departments FISH, Flow, Bone Marrow, IHC, Biopsy and AP Current Projects (on-going): Internal CCV (Correlative Case View) is a summary report. It is a Correlative Statement signed by MD or pathologists based on various resulting of an accession. These results can be generated by various case of the same accession. An accession qualifies for CCV in USLABS based on certain prerequisite. US LABS wants to relate these conditions and add some automated process for diagnosis summary and CCV.Virtual Pathways Portal. VP Portal project is system for Urology products, which encompasses Prostate, General Biopsy and Urine Cytology.

CRM Dynamic and ERP (MS)(USA) March 2009 to May 2010

In MS CRM, introduce new dynamic pricing component to deal with a situation

Where you need a flexibility to allow the sales representative to specify, a "Dynamic Price", for profiles for 2 product lines Fish and Molecular. Existing billing was only on component level and XIFIN bills the accession based on components price. Implementation of dynamic pricing on product line added more sales /retain advantage to system. Also done admin part of ERP

OneroomRate.com (HMS- Pegasus Integration and booking) Sep 2008 to March 2009

ORR: "One Room Rate would provide an online platform for hotel booking to Business Class/Other Class Travelers at uniform price across the country."

This portal would target niche area of Business Class Travelers by providing rooms at uniform rate, located near major airports across the United States. This portal would have integration with inventory provider (GDS & CRS) for real time booking. The various types of users using this system would be Customers, Customer Representatives (Corporate Travel Desk), Hotels/Affiliates and Property Managers/ Administrators.

The system would contain a complete reservation module designed for "Online" use. Reservations would be made for a single room or multiple rooms to accommodate the requirements of an individual guest, group or large conference. Potential visitors could find the Internet Website from home or work and immediately search for availability of room(s). After reviewing pictures of views from property and actual rooms, the visitors (customers) could make a reservation by online payment. Portal would provide end to end solution through user friendly, easy to navigate and secure platform.

ITCONS e-Solutions Pvt.Ltd Role: Project lead Date: April-2007- Sep-2008

National Health Service Corps-USA April 2007-Dec 2007 - Vacancy Management System

VMS- This system keep track of online open and filled position in USA remote area and also have these features. NHSC Program Management and Application Ranking, Exchange/Matching Functionality (akin to B2B Exchange functionality), Case Loads Organized by Role/User

Automated Workflow/Notifications/Alerts, Limited Content Management for Sites and NHSC Staff

Performance and Compliance Monitoring Interfaces (Sites, and DFO Systems, and Data Warehouse),

Mass Email Distribution Capability, Archival of Inactive/Historical Data, Having this add capability to monitoring, Recruitment and Retention Assistance Request form, Scholar & Clinician Portal

Recruit plus Jan 2008- to Sep 2008

Recruit plus Provide Offline database management of resume and display those resume bases on search criteria; it will also display the data basis on relevancy of resume. It has Many Feature some of these are

ATS Services Pvt.Ltd June-2003- April 2007

Role: Developer

Project Descriptions

Learning Management System

This is an improved version of learning management system based on SCORM (sharable content object reference Model) in this, admin can create course, add a chapter to the course, a user can enroll using demo account, for a demo package and for demo courses or registered for complete course .A user can study, after completion of study certificate can be issued automatically .It provides improved look and ease of use to the user combined with additional functionality of assessment module. Integrated with online chatting, the main objective of this project, a moderator can deploy any kind of courses, and courses question material.

ERP

This is a complete solution for Enterprise resources planning and build for garment house. From Procurement (inventory), production, merchandising to shipping, as a developer I was involved into database designing and form creation and functionality implementation.

Abn-Amro (RBS) Insurance product

It’s an insurance application, deals with insurance existing client support and intranet version deals with claim module with provider and insurance company. Which integrate with automatic dialer SDK. Worked Claim module of insurance when customer executive call, and it’s picked by customer, CRM dialer application fetch all related information on screen for that particular customer. Also based on feed information, through MIS, call get connected to customer, which has more probability to convert into sales.



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