Dipti U Patel-Bisht, MD
**** ******** **. **** *****, IN 46814 - 630-***-**** (C) - adcshj@r.postjobfree.com
Executive Summary
Consummate professional with 15+ years of experience in business management, sales, marketing, and clinical practice. Excellent customer service, interpersonal skills, and detail-directed problem solver. Result-driven, highly motivated, energetic and recognized for the ability to work well with diverse clients and staff.
Professional Sales Experience
Exact Sciences, Fort Wayne, IN April 2015- February 2020
Senior Professional Medical Representative
● Launched Cologuard in the Indiana market with PCP’s, FP, GI, and OB/GYN prescriber specialties.
● Developed and executed a call plan that had a positive impact on sales.
● Liaise with targeted doctors to prescribe product, utilizing effective selling skills.
● New Hire Mentor- Trained several representatives for 2 day field rides.
● Top 4% 2015, Top 10% in sales – Circle of Excellence Award winner 2016, 94% to goal 2019, 100% to goal 2020.
● Managed implementation of multiple large Physicians Health Groups on-boarding with product.
● Accountability with high motivation to be a sales representative for territory from 2015-2018.
● Working knowledge of screening guidelines and quality measures with USPSTF, MIPS, ACS, NCQA, and HEDIS.
● Worked with KOL’s, Medical Directors, Medical Science Liaisons, and National Account Managers to develop strategies and implement brand strategies to ensure a consistent marketing message.
● Proficient in the Challenger selling model.
● Innovative United Way Campaign Leader/Peer Advisory Council/Leadership Advisory Council Member
Actavis Pharmaceuticals, Fort Wayne and Kokomo, IN (Acquired by Allergan) September 2014- April 2015
Professional Medical Representative – CNS/GI
Forest Pharmaceuticals, Fort Wayne and Kokomo, IN (Acquired by Actavis) March 2013-August 2014
Professional Medical Representative – CNS/CARDIO
Inventive Health, Fort Wayne and Kokomo, IN (Contract Position with Forest) May 2012-March 2013
Territory Sales Representative- CNS/CARDIO
● Top 10% in 4/5 products 2014, 2015.
● Ability to have high level consultative impact with other medical providers.
● Ability to analyze market and identify opportunities with key professionals to increase brand awareness.
● Maintain a detailed database of prospects and customers, and document sales calls to facilitate follow ups.
● Establish and maintain positive relationships with medical professionals, which facilitate ongoing business and brand loyalty.
● Provide accurate and up-to-date product information, answer questions, and address concerns.
● Accomplish strong teamwork partnering with other Pharmaceutical Sales Reps to achieve company goals.
● Was awarded territory representative of the quarter in Q2-2014.
● Launched multiple new products for two territories in conjunction with extensive product knowledge, positioned products favorably, and increased sales.
● Strong sales and communication skills.
● Participated in quarterly POA Meetings, and developed effective marketing and sales strategies.
● Responsible for marketing and sales for office-based physicians and community hospitals, independent and chain pharmacies. Physician specialties called upon include: Psychiatry, OB/GYN, Family Practice, Primary Care, Gastroenterology, and Neurology.
● Executing phenomenal presentations that leave positive and lasting impact on clients to increase medication awareness.
Divine Home Healthcare, Fort Wayne, IN March 2011- April 2012
Director of Marketing & Sales
● Building relationships with physicians, hospitals, long term care, independent and assisted living facilities and other community resources.
● Responsible for managing all aspects of sales and marketing to referral sources and potential clients.
● Promoting Service excellence and displaying the highest level of business professionalism.
● Maintaining ongoing communication with case managers, discharge planners, and physician office staff.
Other Related Professional Experiences
TeleMed, Naperville, IL February 2009 - December 2010
Trainer TeleMed Coordinator
● Trained medical nurses and doctors to conduct medical interviews resulting in building trust and confidentiality with applicant.
● Taught HIPAA regulations with patient medical records to understand and follow policies and procedures.
● Ability to analyze and put in practice concepts of public health policies.
● Reviewed applications with applicants applying for health insurance. Interviewed applicants both individual and small group and collected medical histories for Life and Health Insurance.
● Prepared charts for the medical underwriters to help determine the insurability of each proposed insured through the evaluation of medical, non-medical, and psychographic factors.
● Entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy applicants.
● Evaluated pertinent medical data and information to assist underwriting in risk analysis.
● Responsible for sending completed insurance applications to the insurance underwriters for approval of
insurance for patients.
Volunteer Activities
● Rescue Mission and Community Harvest, Fort Wayne, IN 2010 to Current
● Habitat for Humanity and Byron Health Center, Fort Wayne, IN 2011 to Current
● Community Volunteer with YMCA and United Way, Fort Wayne, IN 2015 to Current
Skills
CRM, VEEVA, Concur, MS Office- Outlook, Excel, Word, PowerPoint, Skype, Social Media
Education
Medical University of Silesia October 2004
Doctor of Medicine (M.D.)
Basic Sciences: Katowice, Poland. Clinical Rotations: Jackson Park Hospital, Chicago, IL
University of Illinois at Chicago May 2000
Bachelor of Science (B.S.)
Major: Biology/Chemistry