Supply Chain Leader

Henry D. West

**** ** *** ******, *****, FL *****

352-***-**** *****.****.**@*****.***

Operations Leader & Team Builder

Accomplished Leader who brings more than 25 years of demonstrated success in enhancing profitability, revenue and efficiency. Expertise in leading successful operations implementing new processes, delivering training and using analysis to identify opportunities. Adept in leading teams of 200+ to implement change management and surpass KPIs. Instills a process-driven workplace culture built upon accountability along with the expectation of success. Recruits and develops top-performing teams through creating and delivering training. Proven success in adhering to regulations and safety procedures.

Operations Management

Six Sigma Methodology

Lean Manufacturing

Change Management

Project Management

Training and Development

OSHA & Hazmat Compliance

Full P&L Accountability

Vendor Management

EXPERIENCE

ECOLAB Aug. 2015 – Present

Logistics - Materials Manager ll McDonough, GA

Direct all logistics activities within the plant, which includes production planning, raw material procurement, inventory control, material loss, warehousing, transportation, logistics planning, order processing and customer service to 3PL. Serve as the subject matter expert for all issues. Lead safety program for the team, including audits, training, communication, and accident investigation. Direct the development standards, metrics, processes and practices for areas of the plant including the application of TPM methodology.

Logistics Manager ll North America

Responsible for creating and implementing new processes and training on new SAP software and warehouse management system for all North American locations. Ensure processes and training are in alignment and oversee the training to assure all end users understand the processes and are effective in meeting customer needs. Research highly requested items and ensure distribution centers are aligned to efficiently meet customer needs. Motivate plant and distribution center leadership to direct the implementation of the new processes and ensure logistics and manufacturing standards meet and exceed customer needs as well as promote company growth goals.

Successfully realigned all warehouses across North America to ensure efficiency in the flow of raw materials and products

Resolved multi-million dollar inventory discrepancies by analyzing data and finding process errors

Logistics & Plant Manager West Palm Beach, FL

Direct all plant operations including production planning, warehouse logistics, manufacturing, human resources, safety, compliance, scheduling and raw material sourcing. Lead a combined team of 30 including 3 direct reports. Ensure the timely manufacturing of raw materials into finished goods. Manage labor budgets and plant expenses to reach profitability KPIs/metrics. Use SAP ERP suite to drive manufacturing and distribution. Complete training in Six Sigma, Lean Manufacturing, supply chain management as well as financial analysis.

Increased manufacturing output by 34% within 1-year; used Theory of Constraints Methodology to guide the creation and implementation of processes

Increased Order Fill Rate to 99.8% from 86% while simultaneously reducing inventory costs by 23%, which minimized backorders

Reduced workplace accidents from 8 to 0 through creating and implementing a new safety program

SAM’S CLUB, INC. Jan. 1991 – Aug. 2015

Club Manager West Palm Beach, FL, 2010 – 2015

Recruited to lead turnaround efforts through implementing needed changes to reach P&L goals at this underperforming wholesaler. Led store operations including processes, merchandising, safety, training & development, human resources along with sales analysis. Managed a combined staff of 220 frontline associates including 8 direct reports to improve department performance through communicating expectations, improving processes and implementing best practices to enhance the performance of each associate.

Increased gross margin dollars by 250% from $600K (0.7%) to $2.1MM (1.9%)

Grew annual sales revenue by 37% from $82MM to $113MM

Improved employee satisfaction by 35 points from 52% to 87%

Developed and implemented management training on financial analysis and public speaking

Planned merchandising displays based on prior performance and delegated to Assistant Managers who implemented

Oversaw all governmental compliance visits regarding Hazmat, OSHA and food safety to ensure a productive workplace

Club Manager Tucson, AZ, 2007- 2010

Selected to improve operations and performance for a location that experienced years of consecutive declining revenue. Oversaw all store operations with a focus locating opportunities to increase revenue. Created processes from scratch. Planned and implemented a process-driven culture that dramatically improved how associates interacted with customers.

Increased gross margin revenue by 150% from $860K (1%) to $2.1MM (2%)

Increased sales revenue by 20% from $86MM to $104MM

Improved employee satisfaction by 40 points from 37% to 77%

Club Manager McKinney, TX, 2005 - 2007

Led grand opening and startup operations for location slated as the first “Green” test site. Created and implemented new processes. Directed all staffing and created business reporting/sales analysis from the ground up. all operations while managing a team 150 that included 8 direct reports.

Achieved profitability within 1-year, (4 years ahead schedule), surpassing the standard 5-year breakeven period

Recruited, hired and trained the team of 200 associates and managers to establish a performance-based culture;

accepted two vetted top-performing employee transfers from neighboring locations

Club Manager Texarkana, TX, 1991 – 2002

Promoted to drive new revenue growth through improving operations and member services. Directed all operations and led a combined team 150 including 8 direct reports.

Increased gross margin dollars by 775% from $400K (1.1%) to $3.5MM (5.5%)

Increased annual revenue by 83% from $35MM to $64MM

Market Club of The Year Award recipient in 1994 and 1998

Lowest Shrink of the Year Award recipient in 1996

DEVELOPMENT

Class Facilitator: Training the Trainer Effective Supervisory Processes Warehouse Operations

Lean Manufacturing Six Sigma Theory of Constraints Critical Chain Project Management

SAP ERP: Manufacturing & Distribution

SKILLS

Advanced Excel User (Experienced using Pivot Tables, Vlookups, Macros and Formulas)

Microsoft Office Productivity Suite (Outlook, Word, Excel, PowerPoint)

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