Administrative Assistant Personal
Resume:
CURUCULUM VITAE RINA ERASMUS
To whom it may concern.
I believe that I am a motivated employee that pays attention to detail; performs well under pressure: and is able to work both independently and as part of a group or a team. I am also able to provide the necessary leadership when the situation arises, and when nobody is able or willing to provide the initiative.
In addition, I believe that I am assertive without appearing to be aggressive or pushy, and am also patient when the situation requires patience. Over the past few years I have endeavoured to better my knowledge and my abilities in my field of expertise as well as in other fields. To this end I have been studying part-time at UNISA, and currently engaged with my third-year studies for a Bachelor of Law (LLB). I believe that I am suitable for positions in the area of Personal Assistant and Administrative Assistant due to experience and knowledge in this field, I’ve worked as an Administrative Assistant for many years and believe that I can apply my knowledge that I have maintained to a Personal assistant as well. I am a fast learner and strive to be the best at everything I do. I have good organizational skills.
Kindly find my CV attached for your perusal.
Warm regards,
Rina Erasmus (Baleh)
Cell nr: 071-***-****
Email address: *********@*****.***
CURUCULUM VITAE RINA ERASMUS
PERSONAL INFORMATION
Full Name (s) : Levina Catharina Hendrina (Rina)
Surname : Erasmus
Gender : Female
Date of Birth : 16 August 1980
Identity Number : 800-***-**** 08 3
Marital Status : Divorced
Dependents : 2
Drivers License : Code 8
Day time contact number : 071-***-****
Availability : Immediately
Salary Expectation : R16 000- R20 000
WORK EXPERIENCE
SASOLBURG BLOUSTER 01 SEPTEMBER 2018 –PRESENT
New business Administrative Assistant
• Diary Management
• Making appointments for advisor
• Financial Planning
• Process and submit all applications within 24 hours
• Arrange needed medical requirements
• Making sure cases issue in a timeously manner
• Update Sanfin Records
• Load new clients on to Sanfin
• Creating Tasks
BLIGNAUT BLUESTAR 01 JANUARY 2014 – JULY 2018
New business Senior Administrative Assistant
• Process and submit all applications within 24 hours
• Send welcoming letters to clients
• Send progress report to client keeping them up to date of the where the application is in progress
• Arrange needed medical requirements
• Making sure cases issue in a timeously manner
• Update Sanfin Records
• Load new clients on to Sanfin
CURUCULUM VITAE RINA ERASMUS
FINANCIAL SERVICES BOARD 18 OCTOBER 2005 TILL 30 NOVEMBER 2012 FAIS SUPERVISION
ADMINISTRATIVE ASSISTANT
• Receive complaints and deal with them within 24 hours
• Respond to emails from 3 dedicated inboxes
• Receive Financial Statements to be captured and placed on the system must make sure that the financials balance before submitting them onto the system
• Receive Compliance Reports to be captured and validated on the system
• Assist with all related queries
• Keep filing up to date
• Receive and process exemption applications in terms of the FAIS Act
• Making travel arrangements for analyst for when doing site visits FINANCE DEPARTMENT
JUNIOR CREDIT CONTROLLER
• Receive and process profile changes
• Receive and process proof of payments
• Filling of bank statements according to the banks and proof of payments received
• Responding to queries with regards to FAIS Levies
• Capturing Credit Notes
• Capturing of Debit Notes
• Capturing of invoices
• Respond to phone calls immediately
COMMUNICATION AND LIASON DEPARTMENT
CONTACT CENTRE ASSISTANT
To assist the FSB in dealing with incoming calls, complaints ect. With regards to all of the Acts that is regulated by them.
• Deal with all incoming calls, faxes, emails, complaints and walk-in clients’: Basic Courteous and telephonic etiquette must be applied at all times.
• Answer all calls, assisting clients in sourcing the correct information: Justify all outbound calls and ensure that the inbound calls, faxes, emails, walk-in clients are attended to.
• Attend basic enquiries and capture all information correctly on database and respond to queries: All calls must be dealt with in a professional manner and the captured information must be accurate.
• Ensure that all Call Centre procedures are followed: Being punctual, adhering to schedules, ensuring Call Centre rules and regulations are adhered to.
• Quality checks must be conducted before any documentation leaves the FSB: Ensure that all round outbound communication is correct (grammar; spelling). CURUCULUM VITAE RINA ERASMUS
• To be able to work in a highly pressured environment and still be able to screen and divert calls correctly, to attend to all enquiries in a professional and courteous manner.
• Compiling the Complaints register and keeping it up to date for submission to EXCO. Education:
• 2017 Financial Planning Certificate at Sanlam
2000 Grade 12 Pretoria Collegues
Subjects Passed:
• Afrikaans HG
• English HG
• Business Economics SG
• Biblical Studies SG
• Commercial Law SG
References:
Michelle van der Merwe
Advisor at Sanlam
Sanlam SSA Lynette Botha
Firstforce Bluestar
Chris Pieters
Contact this candidate