CHRIS LEHNER

adcs8q@r.postjobfree.com • www.linkedin.com/in/chrislehner • 949-***-****

SUPPLY CHAIN PLANNER/ PROJECT/ PROGRAM MANAGER

Project Management

Software Implementation

NPI Planning/Execution

Project Tools and Work Plans

Change Management

Highly Collaborative

Operations Management

Customer Focused

Strong Communicator

Extremely Organized

Quick Decision Maker

Conflict Management

Process Improvement

Process Requirements

Persistent

Enable Trust Building

Constructive Accountability

Lessons Learned

KEY ACCOMPLISHMENTS

As Sr. Implementation PM in current role, delivered 30+ high value, enterprise level projects

For BRCM, launched first ever domestic, VMI program for Apple. NPI Project Manager for +70 devices

For BRCM, executed project to dissolve $250M/yr Cellular line of business

Managed multiple, large team, $MM, ERP projects for Fortune 500 clients

Implemented innovative B2B Real Estate Services as an Employee Benefit, resulting in sales of >$20M

Developed Partner Network to >30 different local companies across 10 different business types

PROFESSIONAL EXPERIENCE

Insider Real Estate – Carlsbad, CA February 2019 - Present

Sr. Implementation Project Manager

Sr. Implementation Project Manager for new, enterprise SaaS customers of the kvCORE Real Estate Technology

Manage expectations, risks, constraints, resources, escalations, contingency plans

Extensive collaboration w/ Customer, Sales, Implementation Specialists, Trainers, Support, Product and Dev

Deliver scheduled and adhoc updates to all stakeholders (internal and external)

Analyze current business processes. Develop and implement more efficient, streamlined SOPs

Lead Post Implementation Reviews (PIRs) to determine process/ resource improvements

Identify and document tactical and strategic opportunities to enhance, improve software platform

Keller Williams Realty – Carlsbad, CA January 2017 to February 2019

Director, Operations and Business Development

Developed, implemented strategic and tactical plans to increase B2B relationships and ultimately, consumer sales. In 9 months, exceeded Group's market revenue goals by >$20M.

Manage multiple, simultaneous client projects implementing Real Estate Services as an Employee Benefit

To further drive account penetration, regularly hosted financial wellness lunch and learns

Lead team training on generating leads, best practices and CRM/ tools utilization

Broadcom Corporation – Irvine, CA December 2007 to December 2016

Sr. Demand Planner, Supply Programs and Project Manager January 2010 to December 2016

Executed multiple, complex and large-scale supply chain programs and projects requiring coordination and management of cross-functional teams, detailed data analysis, and innovative process improvements to deliver improved inventory operations, demand planning, cost reductions, and high-quality customer service.

Program: Apple ($1B+/year). Created durable success through implementation of innovative turnaround strategy for Broadcom's largest and most strategic client.

Developed improved tools and process enhancements to customer and internal Planning / Customer Service teams through implementation of supply chain support plan, while supervising staff of 2 CSRs and 1 Business Analyst.

Led NPI demand planning for 30+ semiconductor devices, as well as 15+ EOL devices.

Maximized productivity and provided vital structure through development of tools for 6 disparate forecast uploads and tracking. Provided current and future build signals, and dashboards with multiple KPIs.

Demonstrated insightful leadership and enhanced clarity of mission by reducing average customer escalations from 10 per week to <1 through creation of new analysis, Reply to Forecast (RTF) and JIT Demand Planning tools to drive efficiencies and reduce errors. Drove consensus on both unconstrained and constrained demand.

Project: Apple ($200k/yr) Successfully launched and oversaw first Vendor Managed Inventory (VMI) program.

Established 1st US Hub for VMI Program, while overseeing internal and customer technical teams.

Created exceptionally clean and efficient new Weekly Summary, Dashboard, and Reply to Forecast (RTF) tools.

Project: Cellular LOB ($100M/yr) Successfully led the project to close the Cellular Chip Line of Business

Reporting directly to EVP of Sales, collaborated with Sales, Marketing, Operations and Finance teams from US and Asia to close out all remaining business for this LOB.

Directed, gathered and prepared all reporting, forecasting and documentation needed

Awarded Employee of Quarter after project was officially closed

Program: Samsung (>$600M+/year) Expertly managed Build to Forecast (BTF) Supply Chain Program with growth from 5 to over 50 parts.

Demonstrated innovation and capacity to excel through creation of extensive Program Summary tools and operational build plans with part level detail; Summary revealed quarterly forecast by week, yearly program by line of business, life of program by quarter, and additional metrics.

Led NPI delivery planning for +40 semiconductor devices

Created robust forecast analysis KPIs and weekly change management tools.

Demonstrated leadership and communication skills through oversight of Customer Service and Business Analyst staff.

Sr. Business Systems Analyst December 2007 to December 2010

Implemented first Build to Forecast system to support demand from Nokia

Managed the full SDLC for the installation of Varicent Sales Compensation software for 500 Sales staff

Drove PeopleSoft Supply Chain and eProcurement process improvements

Provade – San Mateo, CA 2004 to 2007

Sr. Project Manager

Managed small to medium sized teams to deliver PeopleSoft Services and eProcurement software to Fortune 500 customers. Identified additional opportunities for future work and continuous improvements.

PeopleSoft – San Mateo, CA 2001 to 2004

Project Manager / Functional Lead

Managed small to medium sized teams to deliver PeopleSoft Services and eProcurement software to Fortune 500 customers. On 3 separate occasions, was requested to go to clients in Mexico and UK as the “cleaner” to provide immediate operational fixes.

EDUCATIONAL BACKGROUND

BS, Business Administration, National University

PMP Training, Project Management Institute

PeopleSoft Certified Supply Chain Management, Version 8

TECHNICAL PROFICIENCY

SalesForce.com • Google Drive / Documents • Asana • Jira • Confluence • Trello •

MS Office (Expert in Microsoft Excel, Word, Project and PowerPoint) • SAP • PeopleSoft/Oracle

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