Executive Assistant Customer Service

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MARY OSZELLE DEVEZA SOLOMO

Al Arab St. Najma – Doha, Qatar

POSITION APPLIED : HR GENERALIST/OFFICE ADMINISTRATOR/ EXECUTIVE ASSISTANT EXECUTIVE SECRETARY/CUSTOMER SERVICE/ RECEPTIONIST MOBILE : +974-****-****

EMAIL : ******.******@*****.***

NATIONALITY : Filipino

LANGUAGES : English, Tagalog

VISA STATUS : Transferable Working Visa

PERSONAL ATTRIBUTES:

PROFESSIONAL. DEDICATED. DISCREET. ORGANIZE. PRO ACTIVE. FAST LEARNER. RELIABLE. CAREER OBJECTIVE

To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization. SKILLS AND ABILITIES

BASIC ACCOUNTING KNOWLEDGE, PAYROLL AND COMPENSATION

TECHNICAL COMPETENCY

FILING, SORTING AND DATA ENTRY

STRONG COMMUNICATION AND PRESENTATION SKILLS

FLEXIBILITY AND MULTI TASKING

ADAPTABILITY

EFFECTIVE TIME MANAGEMENT, PRIORITY SETTING & PLANNING SKILLS

DECISION MAKING

DETERMINATION AND PERSISTENCE

2 P a g e

BASIC KNOWLEDGE IN RESIDENT PERMIT PROCESS

ATTENTION TO DETAIL AND ABILITY TO COPE WITH CRISIS AND DIFFICULT SITUATIONS

GOOD UNDERSTANDING OF QATAR LABOUR LAW

SOURCING TOOL FAMILIARITY

ABILITY TO RESPOND APPROPRIATELY IN UNPLANNED AND UNFORESEEN CIRCUMSTANCES.

TECHNICAL SKILLS:

SAP, SAGE, ACONEX

E-FILLING

HRIS & HRMS SOFTWARE

MICROSOFT OFFICE, ACCESS, EXCEL, WORD, ANDPOWERPOINT QUALIFICATIONS:

Executive Secretary – KBS Group

December 2018 - PRESENT

Secretary to the Chairman – Rayyan Mineral Water Company Duties and Responsibilities

November 2017 – October 2018

Arranging documents to be signed by the chairman within the time schedule.

Providing administrative services including diary management, booking meetings, planning events, organizing travel itineraries, correspondence and prioritizing emails for the Chairman.

Providing administrative services to field offices such as responding to queries, issuing memos and following up on Chairman requests.

HR Admin/ Administrator/ Receptionist/ Ticketing Officer – Rayyan Mineral Water May 2016 – October 2017

Duties and Responsibilities

Communicating problems and solutions with the management

Assists in dissemination of information to internal and external stakeholders

Responsible for air ticket reservations for all company staffs.

Arranging cost effective air ticket quotation within the budget and company policy.

Reconciliation of monthly invoices & credit note with actuals to be submitted monthly.

Preparation of actual ticket expenses summary.

Updating HR Master files to ensure all personal documents including QIDs, Passports, Health Cards, Health Certificates of employees are up to date.

Ensure local labor requirements are adhered to (e.g. RP applications, RP renewals, HC, MC applications and renewal.

Recruitment

Preparing monthly list of expiring personal documents. 3 P a g e

Keep track of the expirations of personal documents.

Verify data by comparing it to source documents

Update existing data

Perform other clerical receptionist duties such as filing, photocopying, faxing.

Strong phone contact handling skills and active listening

Retrieve data from the database or electronic files as requested

Receive and sort daily mail/deliveries/couriers

Purchasing

Perform other duties as needed.

EXECUTIVE SECRETARY – CRYSTAL MEDIA W.L.L

January 2013 – May 2016

Duties and Responsibilities:

Performs high-level clerical and administrative task that includes taking responsibility for confidential documents and matters.

Administrative job duties pertaining to all department

Ensuring meetings are effectively organized and minute.

Maintaining the diary/ schedule of the top management

Meet individuals or groups in behalf of the management

In charge for the travel arrangement, Visa Applications Hotel Bookings for personal and business trips.

Prepare responses for all sorts of correspondences. EDUCATIONAL BACKGROUND:

VOCATIONAL COURSE: PC OPERATION - COMPUTER SECRETARIAL PROSKILLS TECHNICAL TRAINING CENTER CORP.

HIGHEST EDUCATIONAL ATTAINMENT

2011 – 2015 LYCEUM OF THE PHILIPPINES – LAGUNA

Tertiary Bachelor of Science in Business Administration 2008 – 2011 LAGUNA STATE POLYTECHNIC UNIVERSITY

Bachelor of Science in Tourism – Undergraduate

2004 – 2008 SAINT JOHN PAROCHIAL SCHOOL

High School Diploma

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