Executive Assistant Customer Service
Resume:
MARY OSZELLE DEVEZA SOLOMO
Al Arab St. Najma – Doha, Qatar
POSITION APPLIED : HR GENERALIST/OFFICE ADMINISTRATOR/ EXECUTIVE ASSISTANT EXECUTIVE SECRETARY/CUSTOMER SERVICE/ RECEPTIONIST MOBILE : +974-****-****
EMAIL : adcrwb@r.postjobfree.com
NATIONALITY : Filipino
LANGUAGES : English, Tagalog
VISA STATUS : Transferable Working Visa
PERSONAL ATTRIBUTES:
PROFESSIONAL. DEDICATED. DISCREET. ORGANIZE. PRO ACTIVE. FAST LEARNER. RELIABLE. CAREER OBJECTIVE
To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization. SKILLS AND ABILITIES
BASIC ACCOUNTING KNOWLEDGE, PAYROLL AND COMPENSATION
TECHNICAL COMPETENCY
FILING, SORTING AND DATA ENTRY
STRONG COMMUNICATION AND PRESENTATION SKILLS
FLEXIBILITY AND MULTI TASKING
ADAPTABILITY
EFFECTIVE TIME MANAGEMENT, PRIORITY SETTING & PLANNING SKILLS
DECISION MAKING
DETERMINATION AND PERSISTENCE
2 P a g e
BASIC KNOWLEDGE IN RESIDENT PERMIT PROCESS
ATTENTION TO DETAIL AND ABILITY TO COPE WITH CRISIS AND DIFFICULT SITUATIONS
GOOD UNDERSTANDING OF QATAR LABOUR LAW
SOURCING TOOL FAMILIARITY
ABILITY TO RESPOND APPROPRIATELY IN UNPLANNED AND UNFORESEEN CIRCUMSTANCES.
TECHNICAL SKILLS:
SAP, SAGE, ACONEX
E-FILLING
HRIS & HRMS SOFTWARE
MICROSOFT OFFICE, ACCESS, EXCEL, WORD, ANDPOWERPOINT QUALIFICATIONS:
Executive Secretary – KBS Group
December 2018 - PRESENT
Secretary to the Chairman – Rayyan Mineral Water Company Duties and Responsibilities
November 2017 – October 2018
Arranging documents to be signed by the chairman within the time schedule.
Providing administrative services including diary management, booking meetings, planning events, organizing travel itineraries, correspondence and prioritizing emails for the Chairman.
Providing administrative services to field offices such as responding to queries, issuing memos and following up on Chairman requests.
HR Admin/ Administrator/ Receptionist/ Ticketing Officer – Rayyan Mineral Water May 2016 – October 2017
Duties and Responsibilities
Communicating problems and solutions with the management
Assists in dissemination of information to internal and external stakeholders
Responsible for air ticket reservations for all company staffs.
Arranging cost effective air ticket quotation within the budget and company policy.
Reconciliation of monthly invoices & credit note with actuals to be submitted monthly.
Preparation of actual ticket expenses summary.
Updating HR Master files to ensure all personal documents including QIDs, Passports, Health Cards, Health Certificates of employees are up to date.
Ensure local labor requirements are adhered to (e.g. RP applications, RP renewals, HC, MC applications and renewal.
Recruitment
Preparing monthly list of expiring personal documents. 3 P a g e
Keep track of the expirations of personal documents.
Verify data by comparing it to source documents
Update existing data
Perform other clerical receptionist duties such as filing, photocopying, faxing.
Strong phone contact handling skills and active listening
Retrieve data from the database or electronic files as requested
Receive and sort daily mail/deliveries/couriers
Purchasing
Perform other duties as needed.
EXECUTIVE SECRETARY – CRYSTAL MEDIA W.L.L
January 2013 – May 2016
Duties and Responsibilities:
Performs high-level clerical and administrative task that includes taking responsibility for confidential documents and matters.
Administrative job duties pertaining to all department
Ensuring meetings are effectively organized and minute.
Maintaining the diary/ schedule of the top management
Meet individuals or groups in behalf of the management
In charge for the travel arrangement, Visa Applications Hotel Bookings for personal and business trips.
Prepare responses for all sorts of correspondences. EDUCATIONAL BACKGROUND:
VOCATIONAL COURSE: PC OPERATION - COMPUTER SECRETARIAL PROSKILLS TECHNICAL TRAINING CENTER CORP.
HIGHEST EDUCATIONAL ATTAINMENT
2011 – 2015 LYCEUM OF THE PHILIPPINES – LAGUNA
Tertiary Bachelor of Science in Business Administration 2008 – 2011 LAGUNA STATE POLYTECHNIC UNIVERSITY
Bachelor of Science in Tourism – Undergraduate
2004 – 2008 SAINT JOHN PAROCHIAL SCHOOL
High School Diploma
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