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Business Analyst

Location:
New Delhi, Delhi, India
Posted:
April 12, 2020

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Resume:

VIPUL TYAGI

Email: adcrvj@r.postjobfree.com Tel: +91-882*******

EDUCATION

Masters of Science, Chemistry, BITS Pilani, Rajasthan, India Aug’09 – Jun’14

Bachelor of Engineering, Electronics & Instrumentation, BITS Pilani Aug’09 – Jun’14 TECHNICAL SKILLS

C, C++, Java, SQL, Python, R, Hive, Bigquery, Advanced Excel, Reporting automation, Dash boarding, Power point, Tableau PROFESSIONAL EXPERIENCE

OYO Hotels & Homes, Gurgaon, India Feb’18 – Present Lead Business Analyst, OYO Life (fast track promotion in 18 months as against two-year average) Mar’19 - Present

Spearhead 7-member analytics team for long stay business (US$19.6Mn) for ~50K guests in 700+ properties across 8 cities

Analyzed web & app traffic data to provide recommendations for optimizing web content and UI interfaces, driving 18% revenue growth and 20% reduction in acquisition cost, Best Performer in Team Award (Jun’19)

Conducted market research & analyzed reasons for checkouts, provided insights, driving checkout reduction from 22% to 12% over 3 months, increasing average length of stay from 57 days to 84 days

Collaborated with Technology & Business teams to build personalized property ranking algorithm on website based on parameters such as Customer Search, Inventory availability, Guest Experience & Business Profitability, growing contribution margin by 1.8%

Coordinated with Production and Content teams to provide rich product description (e.g. nearby localities, things to do, amenities

& services) to customers, leading to an improvement of 1.2 % in website conversion over 1 month

Identified and created segments of customers using cross-channel marketing, contributing 8% bookings per month

Provided inputs on high revenue potential clusters across 8 cities, increasing occupancy by 14% over 4 months Business Analyst, OYO Home Feb’18 – Mar’19

Led 4-member analytics section of Vacation Homes ($ 21 Mn) that serves 150k monthly from 3200+ properties across 45+ cities; Contributed to 10X of the growth of the business using analytics

Managed 3 growth projects, leading to 8X inventory growth, from 1.2K to 8K room nights per day, leading to 54% revenue increase

Developed deal evaluation platform for onboarding properties to assess profitability by analyzing geographic location, historical performance & property specifications; registered 8% improvement in take rate

Reduced property churn by 15% to maintain 95% inventory as sellable, contributing 10% revenue growth

Drafted incentive structures for revenue teams to provide 9% growth in revenue over 2 months with an ROI of 4X

Analyzed booking pattern to identify internal & external fraud & provided interventions, reducing cancellation rate by 8% Executive Assistant to CEO, Rosewalk Healthcare Pvt. Ltd. acquired by the Rainbow Group, New Delhi Mar’17 – Jan’18

Developed health and fitness mobile application, focused at Women and child care, used for scheduling and managing appointments, maintaining health records and spreading awareness about well-being of women and child.

Managed relationship with ~50 stakeholders spanning civil to legal entities to ensure timely inaugural of luxury hospital for women, saving ~INR 1 Cr as operating expense.

Developed reporting systems & standard operating procedures for departments, reducing service team’s TAT by ~25% Founder, Cardea care, Absolute Emergency Care LLP, New Delhi Aug’16 – Feb’17

Built 3 member team and network of 40 ambulances to cater to 600+ patients at affordable pricing Business Analyst, Arête Advisors LLP, Healthcare Management Consulting, Gurgaon Jan’15 – Jul’16

Developed hypothesis on investment opportunity for private equity firms & hospital chains seeking to invest in the healthcare sector, resulting in an investment of US$56 Mn in Oncology specialized centers across 5 cities

Conducted primary & secondary research in 6 cities to formulate market entry strategy, resulting in pilots in MP & Gujarat

Developed market entry strategy for Bangalore-based Mother & Child Care centers in Delhi-NCR leading to set-up of 4 centers Market Analyst, Futures’ First, Jaipur Jul’14 – Dec’14 ADDITIONAL ACTIVITIES AND INTERESTS

Consulted on operations & marketing strategy for Venue Monk – a venue management. Assisted with UI design and analytics ramp up to improve customer acquisition, leading to a 10X growth in inquires and 3X growth in conversion within 1 year

Leadership: Hostel Representative, BITS Pilani, 2010-2011; launched technical & sports competitions for 260 students residing at Vishvakarma Bhawan and organized of Inboom 2011, inter hostel cultural competition

Acting – Drama/Mime, Senior Member, Mime Club, BITS Pilani, performed in over 10 shows at annual inaugural Cultural ceremonies of fests and Alumni Meets from Aug’10 – Jun’14

Sports: Basketball, Cricket and Athletics



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