Resources Manager Human

Susan M. Haynes, MA, SHRM-CP Human Resources Director

adcrug@r.postjobfree.com linkedin.com/in/susan-haynes-ma-shrm-cp-10303414/ 229-***-****

Albany, GA 31707

Versatile human resources (HR) director with more than 20 years of experience driving corporate growth and development in multiple industries through implementation of effective HR initiatives. Expertise in strategic planning, talent management, and employee engagement. Skill managing financials, partnering with corporate stakeholders, and defining/implementing strategic planning goals. Articulate communicator, with proven track record of establishing solid relationships with employees, colleagues, and management to enhance organizational effectiveness.

Areas of Expertise include:

Strategic Planning

Policy Development & Oversight

Talent Management

Program Management

Employee Engagement

Recruiting/On-boarding Processes

Succession Plannning

Benefits Administration

Professional Experience

Coats North America • Albany, GA • August 2016 to July 2017

Human Resources Manager

Directed HR policies and programs for assigned region, managing metrics, leadership development, and succession planning. Ensured compliance with applicable employment laws and corporate policies.

Key Accomplishments:

Designed and administered Employee Development Program, creating solutions to address talent gaps and enabling key employees to grow skills through education, training, and work exposure.

Developed community partnerships with local colleges to assist with apprenticeship program and technical staffing; implemented associate engagement program.

Mars Chocolate North America • Albany, GA • May 2014 to April 2016

People & Organization Manager

Provided leadership and support to all levels of associates, driving people strategies and managing talent development programs. Supported change management strategies and played key role in developing strategies for succession planning, associate engagement, and organizational development.

Key Accomplishments:

Designed, developed, and implemented succession plan for all plant associates, ensuring consistent treatment of associated by creating onsite diversity and inclusion program.

City of Albany Police Department • Albany, GA • December 2011 to May 2014

Human Resources Manager

Managed all HR functions and activities for civilian and sworn personnel for approximately 300 employees. Served as HR Consultant for senior management and executive command staff, providing leadership development training on management and progressive discipline and assisting with accreditation process.

Key Accomplishments:

Developed employee training initiatives, including Succession Planning Program and Career Development Program.

Cultivated effective community relationships and increased agency partnerships within city.

Communities in Schools of Albany/Dougherty • Albany, GA • September 2008 to March 2011

Executive Director

Oversaw management of local Communities in Schools affiliate, mobilizing financial and human resources to support program operations; selected and trained all staff and volunteers.

Key Accomplishments:

Managed mentoring program within Dougherty County Middle Schools targeting at-risk youth, supervising team of more than 50 volunteers.

Administered educational and workplace programs, securing job placements and internships for high school students and championing dual enrollment in community college.

Prepared and submitted quarterly and annual reports to appropriate local, state, and national CIS offices.

The Home Depot • Albany, GA • August 2002 to July 2008

Human Resources Manager

Managed HR functions for approximately 100 associates and senior leadership; oversaw $25m annual budget. Managed Served as HR consultant for multiple locations in Georgia and New York City. Coached and mentored management staff on corporate policies and procedures, performance management, and disciplinary processes. Played key role in store compliance as AAP/EEO officer, conducting investigations and facilitating in-store resolutions.

Key Accomplishments:

Directed learning and development program for all associates, including career planning and tuition reimbursement; developed training program for newly promoted line managers.

Prepared strategic staffing plans, analyzing employee data and overall demographics to forecast staffing needs.

Cultivated community partnerships, including Logistics Marine Base.

Conducted financial review, analyzing compensation data reports and determining success-sharing bonuses.

Additional Experience

Prism Communications Services, Inc., Human Resources Manager, New York, NY

Managed human resources function for company, serving approximately 200 employees including senior and executive staff members.

Simplicity Pattern Holdings Inc., Human Resources Manager, New York, NY

As HR Generalist, managed recruiting and orientation programs for approximately 350 staff members; processed payroll.

Time Warner Cable of NYC, Human Resources Supervisor, Flushing, NY

Supervised overall recruitment process for three locations in New York City serving approximately 750 union and non-union employees; Developed job classifications for all positions via job analysis.

New York Foundling Hospital, Human Resources Recruiter, New York, NY

Served as recruitment specialist for 13 programs comprised of approximately 950 associates for various social services programs for adults and children.

Education

Master of Arts, Organizational Leadership, 2012

LaGrange College at Albany • Albany, GA

Diploma, Human Resource Management

New York University • New York, NY

Bachelor of Business Administration, Human Resource Management

City University of New York at Bernard M. Baruch College • New York, NY

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