Anne M. Credidio-Heller

973-***-****~adcrtp@r.postjobfree.com

Objective

An organizational training professional with over 20 years of experience which is accountable for the development, delivery, execution of organizational training and development curricula/programs. I am skilled in strategy development, budget planning and allocation, vendor supplier contracting, project management and needs/gap analysis of training programs.

Professional Experience:

St Joseph’s Regional Medical Center: Informatics Training Specialist 2014-Present

Work with Subject Matter Experts to identify learning needs and objectives

Structure, revise and rewrite content to shape it for learning needs

Create, distribute, and coordinate scheduling of classes for informatics training

Create media to support learning (e.g., visual aids for face-to-face, various multimedia including Adobe Captivate and Techsmith Camtasia Studio 8 for e-learning and Web Based Training)

Develop assessments, lesson plans, and quick start guides

Develop,implement, manage, and Facilitate classroom training (1 – 25 students)

Active command center trainer during successful Go-Live for Soarian Financials implementation (2014)

Active command center trainer during successful Go-Live for Cerner Millennium Implementation (2018)

Develop,implement, and manage orientation program for Patient Access Department

Develop,implement, and manage training for new IRS 501r Regulations

Develop,implement, and manage training for Clinic Registration, Scheduling and Billing Staff

Develop,implement, and manage training for Patient Access Staff on Medicare MSP Policy

Develop,implement, and manage training for Midas Plus Incident Reporting Software

Develop,implement, and manage training for Pyramid Business Analytics Software

Administrator on Hospital Learning Management System (HealthStream)

Mt. Sinai Hospital: Training Analyst November 2012 – March 2014

Taught clinical software applications to RN and Providers.

Vocera

Care Fusion

Cerner Scheduling

Design, develop and deliver curriculum

Professional Consulting Experience

General Services Administration, US Government November 2010-November 2012

Training Consultant

Delta Corporate Services August 2006 – November 2010

Training Consultant

Centenary College August 2002 – August 2006

Adjunct Professor

Education:

Dowling College, Masters of Business Education, 1993

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