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Manager Project

Location:
Naperville, IL
Posted:
April 11, 2020

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Resume:

Beverly Long Healy

630-***-****

adcrns@r.postjobfree.com

Project Manager

MULTIFACETED MANAGER AND LEADER

•Innovative, results focused leader with 10+ years of experience leveraging & implementing new technology and data analytics, overseeing day to day operations, increasing revenue, controlling costs and improving business processes.

•Managing global and cross functional relationships

•Impactful manager with business acumen and “learn on the fly mindset”

•Passionate about people and building products, technology and teams around the common goal

•Areas of Expertise – Transformation, Change management, Workflow design/redesign, Process Improvement, Project Management, IT Management, Data Analytics, Staff management, Solutions Management, Clinical, Healthcare, Finance, Technology Operations, Program management, Continuous Improvement,

•Initiated & facilitated ICD-10 $65 million IT & organizational conversion project applying AGILE & SCRUM methodologies

•Generated and maintained an annual $1.7 million program budget & resource plan to reduce costs by 25% and increase AARP enrollment by 20%

•Maximized financial intake for 6 Health Centers by Centralizing financial process, consolidating clinics, reducing staff by 35%, improving collections by 60%, reducing wait times by 50% & increasing Medicaid applications by 50%

•Optimized $13.5 million budget annually working with Directors, Departments and Finance Teams

•Technology Skills – Six Sigma Lean, Salesforce CRM, Epic EMR, Data Analytics, Tableau

oHealth Care Innovation by Wharton, University of Pennsylvania - Certificate earned in 2020

oPMP – currently registered for PMP review – April 2020

oApplied Scrim for Agile Project Management – University of Maryland – Certificate earned – 2020

oAgile in Government – University of Maryland – 2020

o10+ years as a PM transforming information technology and healthcare

PROFESSIONAL EXPERIENCE

HB CONSULTING – Naperville, IL 2015 – current

Management Consulting

•Restructuring workflows and workspace in organizations to improve efficiencies, reduce redundancy and standardize processes improving productivity 15% – 30%

•Advocating for clients navigating the health care system through customers healthcare challenges, everyday management and healthcare costs

•Identified opportunities for current and future projects to improve data collection and processes

GATEWAY FOUNDATION 2014 - 2015

IT Manager – Project Manager

•Managed Project Managers & business analysts – projects, payroll, budget and training & development

•Ensured the implementation of Continuous Improvement strategies and initiatives to effectively meet business requirements and customer (internal & external) expectations

•Coached team members and created employee career development and training programs

•Drove strategic and transitional planning of applications, technology, information and business functions across the enterprise introducing innovative technology and tools, strategic platform roadmaps, data analytic implementation and modification

•Implemented best in class formalized project management processes following PMP standards

NTT DATA - AARP Division at United Healthcare, Woodbridge, NJ 2011 - 2014

Interim Director - Senior Project & Program Manager

•Expanded data metrics reporting by overseeing multiple global IT teams to blend data (ETL transfers) from multiple sources to build a data warehouse – business intelligence tool to improve the disease management of AARP Medicare lowering costs and improving health outcomes

•Delivered complex work streams & IT software projects, Cloud infrastructure, data analytics & reimbursement projects for AARP Medicare Plans for 5 million customers managing large U.S & Global teams.

•Maintained and tracked a continuous program-level view of initiatives & portfolio planning reporting to senior leadership, finance, stakeholders, partners and delivery teams

•Managed expansion of AARP Medicare plans into 3 new states enrolling 1 million clients the first year

•Implemented prevention and wellness programs and education

GALMONT CONSULTING – Chicago, IL 2011- 2011

•Management Consultant - Project Manager

•Drove strategy for a new email/lab technology process leading partners through vendor selection

•Identified opportunities for future projects to improve data collection, utilization and processes aligning with strategic goals.

•Improved Customer Experience (CX) by automating manual communication processes, developing performance metric & data collections and establishing efficiencies and cost measure solutions reducing budget by $950K

WELLNESS INC. – Aurora, IL 2008 – 2011

•Project Manager

•Delivered Wellness programs to organizations throughout the Midwest reducing their healthcare costs up to $3.30 for every dollar spent on Wellness

•Interfaced with business customers and senior leadership team to analyze business needs, prioritize work, project impacts, educate, and resolve customer concern communicating to all levels

•Assisted supply chain with new contract negotiations with service providers for wellness program supplies with a discount of 17%.

•Developed performance metrics & data collections, identifying new opportunities and establishing efficiencies and cost measure solutions

DUPAGE COUNTY HEALTH DEPARTMENT 2001 –2007

•Management Consultant - Interim Manager

•Delivered HIPAA compliant software, processes & procedures to count- wide Health Department Divisions overseeing teams, marketing, training and implementation while managing stakeholder expectations

•Validated and executed testing plans for applications and data management

•Optimized $13.5 million budget annually working with Directors, Departments and Finance Teams

•Identified, Defined, Project Managed and implemented the ambiguous HIPAA standards for Privacy, Security & Transactional processes and procedures

•Streamlined & troubleshooted Patient Billing, Collections, Customer services, Cash posting,

•Denial Management, financial and clinical processes

COMMUNITY LEADERSHIP

NAPERVILLE NORTH HIGH SCHOOL – Naperville, IL

•Increased fundraising revenue by 186% by implementing credit card technology the first year

•Organized, Planned, coordinated and lead major fundraising events for 400+ guests

•Negotiated event and vendor contracts

•Secured $5,000+ in donations and auction items

•HESED HOUSE – Aurora, IL

•Raised $825,000 for Hesed House over 2 years.

•Organized, Planned, coordinated and lead major fundraising events for 600+ guests

•KANE COUNTY - CASA GAL – Geneva, IL

•Advocate for the best interests of abused and neglected children within the Juvenile Court system

•EDUCATION & ACTIVITIES

•University of Phoenix - Business Administration Bachelor’s Degree – 3.9 GPA

•What is Corruption: Anti-Corruption and Compliance by Wharton, University of Pennsylvania

oCertificate earned in 2020

•White Water rafting and canoeing

•Scuba Diving



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