Objective

To obtain a challenging leadership position that gives me the ability to use my creative problem solving and fine management skills with a growing company and to achieve optimum utilization of its resources and maximize profits.

Summary

I am a Bilingual professional executive with more than 22 years of experience in managing sales, Internet Technology, Development, Operations and Personnel at the District, Regional and Corporate level for both start-up and established companies. I am a self-starter with strong interpersonal skills, dynamic communication and negotiation skills with the ability to multi task and work independently. I pride myself on being a highly organized, extremely focused individual who excels in relationship building. I possess a motivational management style with a record building and retaining highly motivated sales teams, managers and distribution networks. I am successful in identifying accelerated growth areas and niche marketing. I have received advanced training in IT and I am computer literate in many different areas, including Linux, Red Hat, Macintosh and Windows. I am a highly motivated team leader, Certified Life Coach and dedicated employee with a track record of success.

Professional Experience

Director of Sales & Business Development August 2015 – December 2019

All Languages Ltd.

(Translation and Interpreting company,strictly B to B sales, from SMB to Enterprise customers) Toronto Ontario

Key Responsibilities

Management responsibilities included the implementing of sales strategy including staffing and development of the translation sales team.

Mentor and Coach Sales Staff, including Interpreting Department

Business development responsibilities included cold calling, qualifying, follow up and closing all sales leads over $ 500.00 RMR monthly.

Carried personal and team quota which I maintained and surpassed each and every month.

Team quota was$ 615,000 per month and personal quota is $ 200,000, Exceeded every moth since inception.

Part of the leadership team responsible for creating aggressive growth targets and developing a new and positive sales/growth culture.

Implement the company's Key account management process which includes regular contact with the executive level decision makers and key influencers

Regularly conducting external and internal account review and planning sessions with account managers and outside key stake holders.

Help develop Sales Budget and determine strategy for reaching sales targets.

Highlights; Set Company record for highest revenue in the company’s history of 44 Years, in one month, sold and invoiced $ 715,000 in total business in March 2016.

International Sales Director September 2012 – July 2015

Landmark E Learning

(Landmark E Learning LMS systems strictly B to B sales, from SMB to Enterprise customers)

Oakville, Ontario

Key Responsibilities

Consultative style sales management position which included Learning Management Systems, Compliance Management Systems, Courses-online and classroom;

We had the ability to provide solutions that were scalable and customizable to any and all types of company needs or requirements..

Business Development responsibilities included, qualifying, cold calling, carrying my own quota, lead by example approach, quota was $ 100,000 per month.

Successfully maintained and surpassed quota each and every month.

Facilitated presentations, conducted self evaluation techniques for self improvement, strategies for success with regular goal setting and road maps for achievement.

Devised strategies and techniques necessary for meeting and exceeding sales targets

Mapping potential customers and generating leads for the organization both locally and internationally,

Successfully maintained team quota of 2.2 million dollars,

Highlights; Grew and managed a book of business with a value of just over 15 million annually.

Retail Sales Manager April 2006 – September 2012

Vutech Communications (Bell Authorized Dealer)

(Vutech is one of the largest installations and service partners for Bell Canada specifically residential sales of all three tiers of Telco, Satellite TV, Internet, home phone)

Hamilton, Ontario

Key Responsibilities

Responsible for the development of a business plan that included increasing market share, profitability, new business relationships and business/vendor relationship maintenance.

My duties included growing and expanding the retail side of Vutech, through direct selling (door to door) online marketing, partnerships, visibility and growing the brand as a local entity.

Hired/lead/managed/coached/trained both inside and outside sales staff to attain required levels of sales revenue and customer service,

By implementing a lead by example approach, I was successful in creating and managing a direct door to door sales team, ( of up to 10 people) and an Inside sales team of up to 12 people.

The Direct selling focus was to meet branch sales goals to ensure accurate and outstanding service delivery.

Participates in industry events by attending trade shows/association programs and promoting the brand

Highlights; Grew business from $ 30,000 annual to over 6.5 million in revenue in 6 years, at this point the owners decided to retire.

Business Development Manager January 2000 – April 2006

Netsweeper Inc.

(SAAS, AI intelligence engine and categorization technology mainly to B2B in the SMB markets and education).

Guelph, Ontario

Key Responsibilities

Initial offering was too all verticals, mainly SMB and ISP markets.

Identify and develop new business as well as manage existing accounts

Develop and implement business strategies to meet revenue and profit targets

Conducted sales presentations, proposal response and simple, delicate and hard negotiations

Identified, qualified, prioritized and negotiate to closure complex sales cycles with varying length of turnaround times.

Created and maintained accounts, management plans, pipelines, forecasts, and other sales process documentation.

Highlights; Created and maintained the education division and closed a 7-million-dollar account with a sales cycle of almost two years.

Sales Manager December 1995 – January 2000

Voxcom Inc.

(Security Company, Commercial and Residential sales of all aspects of security, door to door sales etc.)

Mississauga, Hamilton Ontario

Key Responsibilities

Joined company as an outside sales rep and advanced rapidly to sales manager and team leader.

Opened a satellite office in Hamilton which became the number one sales office in Ontario,with well over 2000 security clients. The first year exceeded sales forecasts by 60 % with over 1 million in revenues.

Responsible for the creation of promotional team which consisted of a door to door that marketed only to residential clients, the promotional team averaged 4 closing per day at $1000 per closing.

Successfully created and trained sales team, turning one out of every four into Regional sales managers.

Successfully opened and oversaw two satellite offices with partner.

Created and managed telemarketing room for commercial and residential security needs. The room averaged 10 appointments per day and closing ratio was 70%.

Average commercial sales over 2 million per year, residential just under $500, 000 per year

Trained and Certified as lead alarm technician.

Highlights;Closed Franchise stores for security nationwide such as Rona, Home Hardware, Mr. Sub and the Brick.

Education

DEGREE IN MARKETING & ADMINISTRATION, 1994-1997, SENECA COLLEGE

·Major: Marketing

·Minor: Administration

POWERFUL PRESENTATION & CUSTOMER RETENTION, MCMASTER- 2010-2012

·Major: Certificate Program, 1 year for both.

·Minor: Currently enrolled in Bachelor’s Degree course scheduled for completion 2017.

·Related coursework: Cisco Certification Course, scored 976 out of 1000

SPI International

Solution Selling 2009– 2010 -Solution Selling® Suite is a proven, integrated end-to-end sales training and professional development program for sales professionals, managers, and marketers. The suite addresses crucial management, planning, sales execution, and sales tool requirements for companies that are striving to consistently sell high value solutions. The course covered theses points. This was an intense 4-day course in North Carolina. This course really is a revolutionary method to selling. This course teaches you how to diagnose your buyer’s real business issues, recognize the steps in the business process, how to maintain and control it for better forecasting and better closing skills.

Certified Life Coach – American Union of NLP 2016-2017 – Life coach in all aspects of living a successful life, sales, business, personal and relationships.

Sandler Training 2016 -2017- Sandler training is the world's leader in sales development training programs for salespeople at small, medium and Fortune-sized businesses as well for as solopreneurs, entrepreneurs and independent consultants.

References available upon request.

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