Scrum Master

Nurudeen Kareem

Certified Scrum Master

614-***-**** *.********@*****.***

SUMMARY

8+ years of experience as a Scrum Master and Business Analyst with the ability to manage teams, conflicting interests and identify compromises while simultaneously delivering results in both Agile and Traditional Project Management environment.

Stellar Servant Leadership skills used in gaining buy-in.

Diverse background ranging from Quality Assurance, Database Administration and Scrum/Agile coaching skills.

Enjoys helping clients deliver products that solves their business needs and assists teams in staying organized, focused, and motivated so as to ensure delivery of a quality product on time and with great confidence.

SKILLS

Methodologies: Agile, Waterfall

ALM Tool: JIRA, Rally, TFS, HP Quality Center, and Version 1

Proficient in Microsoft Office including MS Excel and MS PowerPoint

Excellent written and verbal communication skills

Ability to learn at a rapid pace, work collaboratively and supervise teams

Experience in customer service and support

Ability to multi-task and meet deadlines on multiple projects simultaneously

Ability to work independently

Business Analysis

Critical Thinking

Conflict Resolution Management

Communication Skills

Active Listener, open-minded, and objective

Influential Leadership – multidimensional

Collaborative and inclusive

Adaptive to change

Problem-solving and mentoring

CERTIFICATIONS/DEGREE

Certified Scrum Master (CSM)

Scrum Developer Certified (SDC)

Scrum Product Owner Certified (SPOC)

Ladoke Akintola University of Technology, Nigeria (Master’s in Public Admin-MPA)

University of Lagos, Nigeria (B.Sc. Political Science)

EMPLOYMENT HISTORY

Spotify June 2015 - Present

Raleigh, NC

Scrum Master

Facilitate Scrum ceremonies(events and activities) as necessary and ensure the team is realizing value from them (Sprint Planning, Daily Scrum, Sprint Review, Retrospective, and Backlog Refinement).

Helping teams apply the Scrum Framework and principles of agility.

Exhibit servant leadership approach in leading.

Coach the Product Owner and Development Team in effective Product Backlog management, the definition of done, ready and more.

Encourage team continuous improvement via interactions, practices, and process (inspect and adapt practices).

Empowered teams to be self-organize and grow cross-functionally.

Coach management and other stakeholders within the organization on Agile practices.

Protect team from over-commitment, manage backlog, and prioritize resolution of defects/bugs as evidenced by the on-time delivery of major initiatives.

Facilitated the identification and mitigation of sprint risks and issues.

Facilitates alignment and assists Product Owner and delivery team with making appropriate commitments.

Tracked process improvement initiatives identified in the Retrospective and other forums, and championing Scrum process improvements.

Assisted the Product Owner with keeping the backlog groomed (Healthy).

Track and communicate team KPI (metrics) velocity and burn down.

Operated as an active member of the local and online Agile community.

Have a Solid experience in helping team to become self-organize.

Worked with cross-functional team and product owner to deliver business solution to provide expert guidance.

Support team to meet commitment with high level of visibility (transparency).

First Bank Plc

Lagos, NG

Scrum Master July 2011 – May 2015

Conducted scrum ceremonies such as Daily Standup, Estimation Sessions, Demos, Retrospective, and more.

Operates as a team-based servant leader in service to the team's needs.

Partners with, coaches and supports Product Owner in managing the backlog to ensure it is properly prioritized and appropriately sized.

Identify, removes and escalates risks, roadblocks, and cross-team dependencies appropriate.

Support/educate the Product Owner, Development team in continuous improvement and Scrum Maturity.

Identify training needs, create training plan & materials, and conduct training for the team, peers and the larger group on Agile principles.

Gathered and documented business and technical requirements from both formal and informal sessions and validate the needs of the business stakeholders.

Conducted user interviews and documented business and functional requirements.

Foster Agile best practice and a culture of relentless improvement among scrum team members.

Manage tasks, backlog tracking, burndown metrics and program office reporting.

Facilitations of various scrum ceremonies and the removal of impediments.

Encouraging collaborative effort in among the teams and also helping stakeholders at the program level.

Help all that are involve seeing the viability on return on investment when scope of project is properly plan.

Guiding and Coaching the Scrum team on self-organization.

Work collaboratively with other Scrum Masters and release train leadership to coordinate and support the activities of all scrum teams

Determine and track team KPI

WEMA Bank March 2008 - June 2011

Lagos, NG

Business Analyst

Requirements gathering for modeling of new products and enhancements to existing products

Lead Model evaluation with primary users and user groups

Created clean and concise documentation of the model including guidelines and usage

Perform sampling and analysis of data and usage across critical applications

Lead projects and initiatives tied to business strategy by partnering with vendors and business stakeholders, creating detailed project plans, and monitoring adherence to timelines and completion of deliverables.

Interact with business users, including senior managers, to understand key business processes and translate business requirements into technical solutions.

Partner with application development managers and project managers to translate business requirements into approved test scripts. Oversee testing, and documentation and reporting of results.

Monitor system enhancements through UAT testing, sign-off and implementation.

Engage with operations teams annually to review metrics. Identify new metrics, recommend modifications to existing metric calculations based on changes to the operating environment, and set appropriate stretch targets.

Review metric performance, identifying trends and irregularities and developing and implementing remediation plans to address issues and missed targets on business identified metrics.

Design and produce ad hoc reporting and develop business cases.

Create and maintain reports for senior management and business unit operations managers.

Identify and implement process improvements to streamline data collection and report creation.

Liaise with key stakeholders and subject matter experts including Compliance, Investment Bank, Treasury Services, Consumer Bank, Technology, Legal and Internal Audit for various business and functional tasks.

Develop an in-depth understanding of business systems. Apply knowledge to identify opportunities and to understand issues, determine solutions and resolve.

Oversee creation and maintenance of process maps, including documentation of current state processes, roles and responsibilities, metrics, key challenges and risks and initiatives under-way or in plan.

Partner with operations team to define a target operating model to optimize and streamline core and utility teams. Assist in defining end-to-end process flows, hand-offs, controls and metrics, and gain key stakeholder approval.

Design, plan and oversee self-audits of operations processes and systems, interpreting results and recommending improvements.

Develop and modify training processes and materials and oversee training execution.

Create partnerships with the various regional operations teams to drive value for scale, expanding centers of excellence, to create a single processing hub for better customer experience.

Oversee multiple projects concurrently, working with project managers and other analysts to ensure overall project goals and timelines are met.

Drive engagement in Continuous Improvement culture, including employee submission of “Most Wanted Improvements” (MWIs) and “Just Do Its” (JDIs), and oversight of employee driven Production Management Reviews (PMRs).

Performed GAP and Risk analysis of the existing system and evaluated the benefits of the new system.

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