Customer Service Data Entry

PRATIMA VASHYAL PANDEY

**** **** ***** ****, ******** Springs, Colorado 80906 ■ M: 719-***-**** ■ ********@*****.***

Professional Summary

Dedicated and adaptable person with seven years of experience combining management and customer service expertise in Corporate as well retail environment. Ready to apply skills and hard work into the job and to learn and grow with the Organization.

Skills

Ability to shift priorities as needed to meet deadlines.

Ability to multitask

High attention to details

Active Listening

Customer Service

Experience

Data Entry Clerk: 09/04/2019- 09/16/2019

Nagatanien RSFood LLC – Santa Fe Springs, CA

Data entry in Excel sheets and word files

Entering Purchase order and sales order in Fishbowl Inventory Software

Updating Daily worksheets of Sales and Leftovers

Maintainings other files and documents

Cashier & Manager, 11/2017 to 01/2019

Little Nepal: Indian Restaurant & Bar – Colorado Springs, CO

Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

Handling cash & closing drawer

Assign employees to specific duties.

Event Management

Company Secretary, 03/2012 to 02/2017

Shri Lal Mahal Limited – New Delhi, India

Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.

Serve as liaisons between organizations, shareholders, and outside organizations.

Review and analyze Corporate laws and policies, and recommend changes.

Annual Filing of Financial Statements of all Group Companies to Registrar of Companies.

E-Filing of other Returns – for appointment / change in designation / resignation of Directors, appointment of Statutory Auditor & Cost Auditor, Change in address of registered office, allotment of share, increase in authorized capital, alteration of Memorandum of Association and Article of Association, Office of Profit for Director/Relative of Director, registration of resolutions etc.

Regular use of Ms Word, Ms Excel, Ms Outlook.

Handling CSR (Corporate Social Responsibility)·

Liaisoning with Bankers for Registration, modification & satisfaction of Charges/Mortgages·

Liaisoning with Credit Rating Agencies and preparing the documents for getting the Credit Rating·

Preparation of Due Diligence Report.

Create and maintain corporate minute books·

Issue of Stock Certificate

Assisted in Compounding of Offence.

Maintaining various Statutory Registers such as Register of Members,· Proxy Register, Register of Transfer, Register of Directors, Attendance· Register of Directors Board Meeting and Register of Charges etc.

Maintaining Accounting Data in Tally Software·

Preparing Financial Statements·

Handling Foreign Direct Investment related Compliance.

Quarterly and regular reporting to Bombay Stock Exchange and Delhi Stock Exchange.

Company Secretary Trainee, 04/2011 to 06/2011

Oscar Investments Ltd – New Delhi, India

Company Secretary Trainee, 10/2009 to 06/2010

Unicon Securities Pvt. Ltd – New Delhi, India

Education

Masters of Commerce: Dec 2014

Indira Gandhi National Open University - Head Office - New Delhi, DL

Bachelor of Commerce: Jun 2011

University of Delhi - Delhi, DL

Company Secretary- Professional Certificate: Feb 2011

Institute of Company Secretaries of India - New Delhi, DL

Personal Information

Schooling & Graduation from India

Marital Status: Married

Residential Status: Permanent Residence of USA since Nov, 2017

Affiliations

Member of Institute of Company Secretaries of India

Interests

Yoga (Volunteered in various Yoga Camps under Yog Vigyan Sansthan, a Non-Profit Organization in India).

Writing & Reading

Interacting with people

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