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Customer Service Representative

Location:
Annapolis, MD
Salary:
65000 per annum
Posted:
April 10, 2020

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Resume:

SHAWN KOPF

*** ******* ****** ********* ********* 1, MD 21401

443-***-**** adcrbn@r.postjobfree.com

OBJECTIVE

To obtain a full time Software Engineering, Software Development, or Computer Programming position. EXPERIENCE

Annapolis Senior High School Boy’s Lacrosse

Head Junior Varsity Coach, Varsity Assistant Coach January 2020- Present

Maintain a safe and educational atmosphere, provide knowledge and skills pertaining to boy’s lacrosse, manage team roster, inventory management.

Anne Arundel County Board of Education

Certified Substitute Teacher

January 2020- Present

Provide knowledge and education in a classroom setting, execute lesson plans provided by board certified teachers, maintain a safe environment for students. Cantler’s Riverside Inn

Customer Service Representative

July 2014 to Present

Maintain an exceptional level of quality control, inventory management, provide excellent customer service. Handle $3000 per day in revenue, interact with other employees to solve daily problems. Red Robin Gourmet Burgers

Shift Manager

October 2007 to July 2014

Manage 15 employees per day, maintain an exceptional level of quality control, inventory management, provide excellent customer service. Handle $3000 per day in revenue, interact with other employees to solve daily problems.

2

EDUCATION

University of Maryland, University College

B.S. Computer Science, March 2018

3.0 GPA on a 4.0 scale

Course Work: Computer Systems Architecture, Advance Programming Languages, Design Computer Algorithms, Data Structure and Analysis, Object-Oriented Concurrent Programming, Computer Graphics SKILLS AND STRENGTHS

Programming Languages: Java, JavaScript, C++, Python, SQL; familiarity with HTML, SVG, and Swift

(Xcode).

Software: Microsoft Office

Operating Systems: Windows (95, 98, 2000, XP, Vista, 10), Mac OS, Linux

Care and Prevention of Athletic Injuries Certified: February 20th, 2020

CPR Certified: January 9th, 2020

Heat Illness and Prevention Certified: January 7th, 2020

Concussions in Sports Certified: January 7th, 2020 PROJECTS

Java Command Line Compiler

Request a java compiler recompile a class, but it also recompiles every other class that depends on it, in a particular order.

Created GUI that has a Build Direct Graph button that causes the specified input file that contains the class dependency information to be read in and the directed graph represented by those dependencies to be built.

Animated Scene

Create a unique 3D animated scene composed of Three.js graphic components. Scene included lighting, animation, and multiple objects.

Included six different shapes, multiple lighting effects, and radio buttons that controlled and turned on/off certain components of animation.

Written using Google JavaScript style guide.

3

Infix Evaluator

Created an Infix Evaluator using two stacks.

A string stack contained the operands; the character stack contained the operators. Recognized parenthesis and precedence amongst operators and operands. Recognized difference between operands and operators and pushed them in to appropriate stacks.



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