Sales, Operation, Project Manager

Location:

Posted:

April 13, 2020

Resume:

M e L bjbj * O O r r * t * * * * * * * * P K* K* * F 7 v 8 6 2 Z 75 o F 3 7 v8 0 8 3 8 75 75 d K8 K8 8 r David Martinez E-mail HYPERLINK "mailto:******.**@*****.***" ******.**@*****.*** cell: 385-***-****

PROFESSIONAL BACKGROUND

Seasoned professional: Account Manager, eCommerce Experience, Operations Manager, Inside Sales Rep, Project Manager, Auditor, Loan Officer (Mortgage), and Data Analyst (Mortgage).

SUMMARY OF SKILLS

Proficient in Microsoft Office, CRM Tools including Sales Force

Ability to juggle multiple projects and come up with solutions

Ability to understand customer needs, experienced in making inbound/ outbound calls

Understanding of online seller and consumer behavior, knowledge of eCommerce

Demonstrated relationship management experience, gaining trust

High energy level, Team Player, always willing to help, Problem solving skills

Experience in e-commerce payments solutions

Quality and ethically driven to foster team, company and Merchant success

Excellent written and verbal communication skills with strong problem solving skills

Strong client relationship skills, self-starter and detailed-oriented

Ability to analyze data and transform it into useful information

Ability to be detail-oriented in a fast-paced, multi-tasked environment

Highly self-motivated, empathy and compassion

Excellent people and time management skills with strong organizational skills

EDUCATION

Business Management, Western Governors University

Business Management, Information Technology GPA 3.8 CGCC. Chandler, Arizona

Computer Science Stevens Henagar College Murray, Utah (didn t finish, wasn t for me)

Microsoft Office Computer Career Institute. Phoenix, Arizona.

Project Management Professional (PMP) Computer Career Institute. Phoenix, Arizona.

EXPERIENCE

Inside Sales Rep- Visa Inc. / Talent Burst Lehi, Utah. 5/2019 to 11/2019

Responded to inbound calls, made outbound calls, emails and Merchant inquiries

Followed up on leads via phone and email campaigns

Experience in e-commerce payments solutions

Educate Merchants on how payments work and up-sell value added services

Entered information in Sales Force, updated account, call log, product and status

Auditor- Data 2 Logistics Midvale, Utah. 11/2018 to 5/2019

Responsible for investigating and troubleshooting all invoices

Identified and verified rates and guidelines

Addressed inaccurate and problematic issues and violations

Worked with clients to identify issue

Loan Officer/ Account Manager - Wells Fargo Salt Lake City, Utah. 5/2015 to 10/2016

Made constant outbound calls and took incoming calls from bankers and clients

Originated Mortgage Loans

Established relationships with clients

Worked closely with processors and underwriters

Confirmed credit worthiness and ability to repay

Data Integrity Analyst- Academy Mortgage. Sandy, Utah. 11/2014 to 4/2015

Worked with Home Mortgage Disclosure Act (HMDA) team on the Consumer Financial Protection Bureau (CFPB) Audit

Analyzed and disposition loans for (HMDA) review

Reviewed files submitted to Equal Credit Opportunity Act (ECOA)

Account Manager - Americom Technology. Murray, Utah. 2/2011 to 4/2014

Estimated companies biggest projects

Searched for job leads and made cold calls

Hunter, went to jobsites looking for work

Account Manager, Operations Manager, Voltar Com. Chandler, Arizona. 1/2008 to 10/2010

In charge of Infrastructure Department (38 people)

Made companies quoting tool in Excel

Operations/ Project Manager- C. T. S. Phoenix, Arizona. 6/2005 to 12/2007

Project Manager for biggest job on the West Coast (Phoenix Convention Center)

Held weekly meetings with the City of Phoenix and owners

In charge of up to 52 people

Account Manager, Project Manager- Americom Technology. Murray, Utah. 1/1997 to 4/2005

Estimated man power and materials needed to complete the job

E-mail ******.**@*****.***

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<xsd:element name="contentStatus" minOccurs="0" maxOccurs="1" type="xsd:string"/>

</xsd:all>

</xsd:complexType>

</xsd:schema>

<xs:schema targetNamespace="http://schemas.microsoft.com/office/infopath/2007/PartnerControls" elementFormDefault="qualified" attributeFormDefault="unqualified" xmlns:pc="http://schemas.microsoft.com/office/infopath/2007/PartnerControls" xmlns:xs="http://www.w3.org/2001/XMLSchema">

<xs:element name="Person">

<xs:complexType>

<xs:sequence>

<xs:element ref="pc:DisplayName" minOccurs="0 xs:element>

<xs:element ref="pc:AccountId" minOccurs="0 xs:element>

<xs:element ref="pc:AccountType" minOccurs="0 xs:element>

</xs:sequence>

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<xs:element name="DisplayName" type="xs:string xs:element>

<xs:element name="AccountId" type="xs:string xs:element>

<xs:element name="AccountType" type="xs:string xs:element>

<xs:element name="BDCAssociatedEntity">

<xs:complexType>

<xs:sequence>

<xs:element ref="pc:BDCEntity" minOccurs="0" maxOccurs="unbounded xs:element>

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<xs:attribute ref="pc:EntityNamespace xs:attribute>

<xs:attribute ref="pc:EntityName xs:attribute>

<xs:attribute ref="pc:SystemInstanceName xs:attribute>

<xs:attribute ref="pc:AssociationName xs:attribute>

</xs:complexType>

</xs:element>

<xs:attribute name="EntityNamespace" type="xs:string xs:attribute>

<xs:attribute name="EntityName" type="xs:string xs:attribute>

<xs:attribute name="SystemInstanceName" type="xs:string xs:attribute>

<xs:attribute name="AssociationName" type="xs:string xs:attribute>

<xs:element name="BDCEntity">

<xs:complexType>

<xs:sequence>

<xs:element ref="pc:EntityDisplayName" minOccurs="0 xs:element>

<xs:element ref="pc:EntityInstanceReference" minOccurs="0 xs:element>

<xs:element ref="pc:EntityId1" minOccurs="0 xs:element>

<xs:element ref="pc:EntityId2" minOccurs="0 xs:element>

<xs:element ref="pc:EntityId3" minOccurs="0 xs:element>

<xs:element ref="pc:EntityId4" minOccurs="0 xs:element>

<xs:element ref="pc:EntityId5" minOccurs="0 xs:element>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="EntityDisplayName" type="xs:string xs:element>

<xs:element name="EntityInstanceReference" type="xs:string xs:element>

<xs:element name="EntityId1" type="xs:string xs:element>

<xs:element name="EntityId2" type="xs:string xs:element>

<xs:element name="EntityId3" type="xs:string xs:element>

<xs:element name="EntityId4" type="xs:string xs:element>

<xs:element name="EntityId5" type="xs:string xs:element>

<xs:element name="Terms">

<xs:complexType>

<xs:sequence>

<xs:element ref="pc:TermInfo" minOccurs="0" maxOccurs="unbounded xs:element>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="TermInfo">

<xs:complexType>

<xs:sequence>

<xs:element ref="pc:TermName" minOccurs="0 xs:element>

<xs:element ref="pc:TermId" minOccurs="0 xs:element>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="TermName" type="xs:string xs:element>

<xs:element name="TermId" type="xs:string xs:element>

</xs:schema>

</ct:contentTypeSchema

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<b:Sources SelectedStyle="\APA.XSL" StyleName="APA" xmlns:b="http://schemas.openxmlformats.org/officeDocument/2006/bibliography" xmlns="http://schemas.openxmlformats.org/officeDocument/2006/bibliography b:Sources>

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F Microsoft Word 97-2003 Document

MSWordDoc Word.Document.8 9 q

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