Resume of

Mohammad Shahidul Islam

Doha,Qatar.

Cell: +974-********

E-mail:adcr5a@r.postjobfree.com

OBJECTIVES:

To associate myself in a progressive and dynamic organization that will effectively utilize my hardworking commensurate with my skill and experience.Having a proven ability to create pleasant,safe, welcoming and comfortable environment for guest.Punctual,flexible and hardworking ability to ensure a professional efficient and effective housekeeping service.

PROFILE:

●Dynamic,proactive,dedicated and commited to accompolish company target and personal goals.

●Experience to handle work force diversity.

●Maintaining good personal relationship,self-motivating and able to handle stressful situation.

●Eager to learn new skills and devoted to new workforce.

● Ability to graps any work quickly

EDUCATIONAL QUALIFICATION:

●Bachelor in Business Studies from the Omargoni MES University college.

●Higher secondary in Science from the Omargoni MES University college.

●Secondary level from Chittagong Educational Board,Chittagong.

Responsibilities

●Direct reporting to the Assistant Executive Housekeeper

●Conducted regular duty rounds in the hotel premises to maintain the quality --standards.

●Was actively involved in Housekeeping Dept. checking the each floors everyday

●Blocking the rooms according to the daily arrival ( reservation request )

●Conducting the training program each month for the staff

●Actively involved in supervising a team of housekeeping assistants to manage entire operative smoothly

●Provide associative with skills training to extend value added survive to guests.

●Ensured proper management of Room inventory to minimize the cost. Problem resolving and flow management of housekeeping operations.

●Plane and manage hotel operational activities by coordinating smooth functioning between Front office, Sales, Catering and other departments.

●Checking each room thoroughly according to the arrival for the day

●Assist in monitoring and controlling the procedure including lost and found, key control, security and emergency, linen and uniform inventories etc.

JOB SUMMARY:

●Taken care to guest rooms, public areas and back of the house areas.

●Worked to reduce spoilage, breakage, and wastage.

●Handled guest inquires complaints and problems.

●Assisted to seniors in monthly inventories.

●Carryout on-going training program to subordinate as required.

●Conduct daily briefing with the room attendants and check the grooming of the staff.

●Prepare and distribute the work assignment for the housekeeping attendants.

●Inspect all the work performed by room attendant and public area attendants to ensure the standards are maintained.

●Inspection of room attendant assignment with the Asst Executive Housekeeper.

●Inspect and release the room for sale and check in-house VIP room and VIP arrival rooms.

●Report all damage and losses to the Asst. Executive Housekeeper.

●Taken care to guest rooms, public areas and back of the house areas.

●Worked to reduce spoilage, breakage, and wastage.

●Handled guest inquires complaints and problems.

●Assisted to seniors in monthly inventories.

●Carryout on-going training program to subordinate as required.

●Conduct daily briefing with the room attendants and check the grooming of the staff.

●Prepare and distribute the work assignment for the housekeeping attendants.

●Inspect all the work performed by room attendant and public area room attendants to ensure the standards are maintained.

●Inspection of room attendant assignment with the Asst Executive Housekeeper.

●Inspect and release the room for sale and check in-house VIP room and VIP arrival rooms.

●Report all damage and losses assets to the Executive Housekeeper.

COMPUTER LITERACY:

I increased my Knowledge level below given Diploma in Computer certification.

PROFICIENCY IN LANGUAGE:

ENGLISH ARABIC HINDI GREEK URDU.

PERSONAL DETAILS:

Name : Mohammad Shahidul Islam.

Date of birth : 28th December,1981.

Nationality : Bangladeshi.

Visa status : Residence.

Passport No. : BL 0653311

Religion : Muslim.

Marital Status : Married.

EXPERIENCE:

●I have (01)One year work experience as a room attendant in Coral Beach hotel at Cyprus.

●I have (02)Two years work experience as a floor supervisor in coral Beach hotel at Cyprus.

● August 2011 to January 2018 I worked at Grand Midwest group of hotel/hotel apartment as a Housekeeping supervisor.

DECLARATION: I hereby declare that the above information and details are the true and correct to the best of my knowledge and behalf.

Date : 15.01.2020

Mohammad Shahidul Islam

Doha, Qatar.

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