Housekeeping supervisor
Resume:
Resume of
Mohammad Shahidul Islam
Doha,Qatar.
Cell: +974-********
E-mail:********@*****.***
OBJECTIVES:
To associate myself in a progressive and dynamic organization that will effectively utilize my hardworking commensurate with my skill and experience.Having a proven ability to create pleasant,safe, welcoming and comfortable environment for guest.Punctual,flexible and hardworking ability to ensure a professional efficient and effective housekeeping service.
PROFILE:
●Dynamic,proactive,dedicated and commited to accompolish company target and personal goals.
●Experience to handle work force diversity.
●Maintaining good personal relationship,self-motivating and able to handle stressful situation.
●Eager to learn new skills and devoted to new workforce.
● Ability to graps any work quickly
EDUCATIONAL QUALIFICATION:
●Bachelor in Business Studies from the Omargoni MES University college.
●Higher secondary in Science from the Omargoni MES University college.
●Secondary level from Chittagong Educational Board,Chittagong.
Responsibilities
●Direct reporting to the Assistant Executive Housekeeper
●Conducted regular duty rounds in the hotel premises to maintain the quality --standards.
●Was actively involved in Housekeeping Dept. checking the each floors everyday
●Blocking the rooms according to the daily arrival ( reservation request )
●Conducting the training program each month for the staff
●Actively involved in supervising a team of housekeeping assistants to manage entire operative smoothly
●Provide associative with skills training to extend value added survive to guests.
●Ensured proper management of Room inventory to minimize the cost. Problem resolving and flow management of housekeeping operations.
●Plane and manage hotel operational activities by coordinating smooth functioning between Front office, Sales, Catering and other departments.
●Checking each room thoroughly according to the arrival for the day
●Assist in monitoring and controlling the procedure including lost and found, key control, security and emergency, linen and uniform inventories etc.
JOB SUMMARY:
●Taken care to guest rooms, public areas and back of the house areas.
●Worked to reduce spoilage, breakage, and wastage.
●Handled guest inquires complaints and problems.
●Assisted to seniors in monthly inventories.
●Carryout on-going training program to subordinate as required.
●Conduct daily briefing with the room attendants and check the grooming of the staff.
●Prepare and distribute the work assignment for the housekeeping attendants.
●Inspect all the work performed by room attendant and public area attendants to ensure the standards are maintained.
●Inspection of room attendant assignment with the Asst Executive Housekeeper.
●Inspect and release the room for sale and check in-house VIP room and VIP arrival rooms.
●Report all damage and losses to the Asst. Executive Housekeeper.
●Taken care to guest rooms, public areas and back of the house areas.
●Worked to reduce spoilage, breakage, and wastage.
●Handled guest inquires complaints and problems.
●Assisted to seniors in monthly inventories.
●Carryout on-going training program to subordinate as required.
●Conduct daily briefing with the room attendants and check the grooming of the staff.
●Prepare and distribute the work assignment for the housekeeping attendants.
●Inspect all the work performed by room attendant and public area room attendants to ensure the standards are maintained.
●Inspection of room attendant assignment with the Asst Executive Housekeeper.
●Inspect and release the room for sale and check in-house VIP room and VIP arrival rooms.
●Report all damage and losses assets to the Executive Housekeeper.
COMPUTER LITERACY:
I increased my Knowledge level below given Diploma in Computer certification.
PROFICIENCY IN LANGUAGE:
ENGLISH ARABIC HINDI GREEK URDU.
PERSONAL DETAILS:
Name : Mohammad Shahidul Islam.
Date of birth : 28th December,1981.
Nationality : Bangladeshi.
Visa status : Residence.
Passport No. : BL 0653311
Religion : Muslim.
Marital Status : Married.
EXPERIENCE:
●I have (01)One year work experience as a room attendant in Coral Beach hotel at Cyprus.
●I have (02)Two years work experience as a floor supervisor in coral Beach hotel at Cyprus.
● August 2011 to January 2018 I worked at Grand Midwest group of hotel/hotel apartment as a Housekeeping supervisor.
DECLARATION: I hereby declare that the above information and details are the true and correct to the best of my knowledge and behalf.
Date : 15.01.2020
Mohammad Shahidul Islam
Doha, Qatar.
Contact this candidate