ERIKA S. SANTOS

Al Gharafa v Doha, Qatar v Phone: (974-****-**** v adcr4o@r.postjobfree.com

OBJECTIVE

To Acquire A Challenging Position in An Environment Where I Can Best Utilize My Skills and Education.

WORKING EXPERIENCE

Iris Beauty Lounge & Spa – Doha, Qatar

Assistant Spa Manager December 2018 up to Present

W Doha Hotel & Residences — Doha, Qatar

Bliss - Spa Receptionist, June 1, 2014 to November 22, 2018

W Doha Hotel & Residences — Doha, Qatar

Room Attendant, November 24, 2012-March 31, 2014

The Peninsula Manila – Philippines

Room Attendant, March 2010 – January 2011

Wijoyly Apartelle - Philippines

Cashier, June 2007 – June 2009

EDUCATION & TRAININGS

PRIMARY

Tambo Elementary School - Philippines

SY 1996-2000

Mount Carmel School of Cavite-Philippines

SY 2000-2002

SECONDARY

Mount Carmel School of Cavite- Philippines

SY 2002-2006

TERTIARY

Collegio de Sta.Monica — Philippines

Bachelor of Science in Nursing (Deffered)

VOCATIONAL

Manila Montessori College of St. Benilde - Philippines

September-November 2009

TESDA- Houskeeping

TRAININGS

The Peninsula Manila - December. 06-26, 2009

Housekeeping Department

Southern Institute of Maritime Studies - June 27-30 & July 01-02, 04, 2011

Basic Safety Training (Regulation VI/1 of the 1978 STCW Convention, as amended)

Personal Survival Techniques (IMO Model Course 1.19)

Fire Prevention and Fire Fighting (IMO Model Course 1.20)

Elementary First Aid (IMO Model Course 1.13)

Personal Safety and Social Responsibility (IMO Model Course 1.21)

Skill In:

Computer software programs. (Book4time, Word, Excel, Power point and Outlook)

Active listening and communicating skills.

Inventory Management.

Good telephone etiquette.

Knowledge of basic arithmetic.

Customer service experience.

Ability To:

Accurately interpret policies and procedures to provide and clarify information.

Effectively communicate orally and in writing at all levels.

Establish and maintain effective working relationships with those contacted in the course of assignment.

Exercise good judgment in safeguarding confidential or sensitive information.

Read, comprehend and interpret complex written materials.

Work with stringent deadlines to complete assignments with in restricted time period.

Have proper knowledge in management and administrative functions.

Proficient in communication and able to maintain critical thinking.

The ability to listen and understand information and ideas presented through spoken words and sentences.

Qualifications:

Industrious

Honest

Trustworthy

Responsible

Hard working

Willing to learn/ to be trained

Self motivated

courteous and professional eagle eye for details can work.

communicate at various levels

PERSONAL INFORMATION

Gender : Female

Civil Status : Single

Date of Birth : July 04, 1989

Place of birth : Manila, Philippines

Language : Tagalog, English

I hereby certify that the above-mentioned information is true and correct to the best of my knowledge and belief.

Erika S. Santos

Applicant

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