Customer Care Assistant
Resume:
NIZAM M M
Objective: To work in a challenging and stimulating environment envisaging personal
growth and career development associating with an organization which provides an ambience for learning and professional growth.
Email:*************@*****.***
Current Address
Mr. Nizam M M
Mookada House
Mudickal P.O
Perumbavoor
Mobile:
+974-******** (Qatar)
+91-940******* (INDIA)
Personal Data
Passport: P3987139
Date of Birth: 19TH May 1995
Nationality: Indian
Marital Status: Single
Gender : Male
Languages Known:
English, Hindi,,Tamil, and
Malayalam.
Religion :Islam, Muslim
Career Summary
Working as Warehouse Supervisor -Gulf
United Cold Stores. (QATAR)
Worked as Warehouse SAP Executive –
Abbott Healthcare Pvt Ltd (3PL)
Worked as Logistics Assistant – Ambuja
Cement Ltd (3PL).
Nature and Knowledge of Work
Logistics and SCM
Inventory Mangement
SAP (SD,MM, ),Tally ERP,
Warehouse and Fleet Management
Operation and Customer care Management
Microsoft tools (Exel,Word,PowerPoint),Outlook
Career Experience
Gulf United Cold Stores (Qatar) –From
November 2018 Onwards
Warehouse Supervisor
Job Responsibilities
Plan and organize activities in the warehouse for the purpose of ensuring the highest productivity is achieved
Manage and ensure smooth and efficient operation in a cost effective way
Ensure the operation is strictly following
company’s Standard Operation Procedure.
Working closely with customers to ensure
maximum space utilization.
References
Abbott Healthcare Pvt
ltd
Rahul Lalwani
Regional Logistic Manager
South India
Abbott healthcare pvt ltd
Unit 3A, Urmilla House,
No.15, ARK Colony,
Eldams Road, Alwarpet,
Chennai - 600 018,
Tamil Nadu, India
Email: *****.**@******.***
Mob : +91-984*******
Ensuring quality of the product within the
warehouse is maintained at the highest standards.
Ensure proper execution and implementation of
Picking, Packing,Shipping, Receiving, Inventory
management with minimum handling and stock
damage .
Conduct training for new and existing staff on
effective inventory techniques and daily task.
Plan layout of stock room,warehouse,and other
storage areas considering turnover size, weight
and related factors of items stored.
Conduct safety training to ensure adherence to
safety standards of equipment such as
Forklift,Stackers,PPT
Identify areas of improvement and establish
innovative or adjust existing work procedures and
practices
adjust existing work procedures and practices.
Any other task assigned by management from time
to time.
Abbott Healthcare Pvt Ltd (American MNC) –
From January 2017 to July 2018.
Warehouse SAP Executive
Job Responsibilities
SAP Operations in SD and MM Modules
Forward and Reverse Logistics coordination.
Inventory Management
Customer data Management
Credit management
Damage stock management.
Fleet planning as per sales orders.
Supervise warehouse assistants
Make sure all supplies are sent on due time.
Make sure goods reach correct destination
Monitor stock level
Ensure compliance with supply chain activities
standards and regulations.
Take inventory and analyze all documentation such References
Ambuja cement(Geovat
Logistics)
Mr. Shiju George
GM- Geovat Logistics
Near St.Martin Church
35/1429 Thattarathu lane
Palarivattom –Cochin 25
Contact : 095********
Email : ********@*****.**
as invoices,bills and other supply documents.
Handle different types of reports related to
Operations and Customer Service.
Establish and maintain relationship with
customers, supply chain and finance team.
Ambuja Cement Ltd-June 2016 to January
2017(Geovat Logistics)
Logistics Assistant
Job Responsibilities
Logistics coordination
ERP Operating
Transportation Management
Purchase and Acknowledg Invoice
Fleet and Operation monitoring
Labours accounts Handling
Assign Laboures for Transportation
Total information monitoring.
Manage drivers for placing orders
Vehicle Statutory maintenance
.
Education
Certified Fire warden and First Aider
NSDC certified Warehouse Supervisor
Advanced Diploma in Logistics and Retail
Managements from Poly Technic Kalamassery,
Cochin..
Bachelor of Science from MES Collage (M G
University).
Plus two from Asream H S School,Perumbavoor
S.S.L.C from G.H.S Mudical
Professional Interests
Taking up challenging tasks and projects
Excellent team player with good communication
and interpersonal skills.
Good Logical, Analytical skills, Comprehensive
problem solving abilities.
Good leadership qualities with effective crisis
management.
Declaration
I hereby declare that all the information furnished above is true to the best of my knowledge as on 01.09.2019
NIZAM M M
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