Shané Fourie

Service Consultant

Friendly Service Consultant skilled in keeping operations running

smoothly while satisfying customers and maintaining high service quality. Efficient and accurate professional with 3 years of banking experience. Self-motivated Inside Sales Representative with excellent verbal and written communication skills and strong computer experience. Attentive service consultant well- educated in banking and excellent client service. Goal-oriented professional capable of working independently with little to no supervision.

Work History

Personal Info

Phone

E-mail

Address

19 Piet Retief street

Clocolan

9735

062-***-****

adcquk@r.postjobfree.com

Skills

2016/07 -

Current

Service Consultant

*Documented changes to customer accounts,

including payment details and personal information.

*Discussed options with clients and determined

appropriate plans.

*Boosted team profits with efficient time and resource management focused on meeting and exceeding

sales targets.

*Expanded customer base by identifying needs,

developing solutions and delivering client-centered products.

*Asked appropriate open-ended questions to

discover prospects' needs and requirements.

*Motivated team members to meet and exceed sales

targets.

*Secured high-value accounts through consultative

selling, effective customer solutions and promoting compelling business opportunities.

Capitec Bank - Ficksburg

2015/07 –

2016/07

Editor And Designer

*Interviewed sources and developed relationships

with informants to obtain vital information for stories.

*Developed and optimized online and print

strategies to maximize coverage, advertiser funding and subscriptions.

*Reviewed reports and recommended changes to

improve copy flow.

*Worked with graphic artists, post-production team members and other specialists to produce

captivating and successful content.

*Edited existing PowerPoint slides to enhance

corporate message.

Rekord Media- Clocolan

Telemarketing

Customer Relations

Cash Handeling

Technical Support

Self - Motivated

Oral and written communication

Knowledgeable in Microsoft

word,powerpoint and excel

System and Software programs

Very Good

Very Good

Very Good

Very Good

Very Good

Excellent

Excellent

Very Good

Language

Afrikaans Excellent

English Excellent

Sotho Beginner

Education

2007/01–

2011/12

Matric Certificate – Grade 12

Ladybrand High School - Ladybrand

2012/01–

2013/12

Computer aided draughting and design –

Advance certificate

CTU Training solutions - Bloemfontein

2016/01–

2017/12

Banking Certificate NQF4

Cornerstone- Ficksburg (online)

2019/07–

Current

Banking Certificate NQF5

Cornerstone- Ficksburg (online)

Subjects English,Afrikaans,Life orientation,Mathematics Science,Technical Drawing,Information technology

Subjects Project management, Communication,Advance Revit architecture, Mastering AutoCAD,Introduction to windows 7,Statistics & Probability,Measurement

and Volume,Financial concepts,Free hand

Drawing,Basic AutoCAD 2D & 3D, Survey

observations,Occupational Safety

Service efficiency and Risk management, Bank and

client value, Financial Success

Sector Dynamics and Strategy, Banking service and

sales efficiencies, Introduction to financial principles in banking, Governance and risk compliance,

Introduction to credit in personal markets

Contactable References

Lebohang Modise, Manager at Capitec Bank

073-***-****

Gerhard Olivier, Manager at Rekord Media

073-***-****

Dikomo Motaung, Manager at Capitec Bank

084-***-****

Other work

experience and

volunteering

Wating tables, assisting with

cooking and preparing of dishes

Andante Restaurant

Assisting with booking of over

night stay, assisting clients,

admin

Maluti Avontuur even planners

Assisting with mechanical

drawings

Trainee draughtsmen

Assisting with modelling of

architectural drawings

Trainee draughtsmen

Assisting with booking of

appointments, ordering of

medicine, answering of

telephone, all other receptionist

duties

Clocolan Vet

Contact this candidate