Isabel

Wilton-Steer

ABOUT ME

An organised, resourceful and

sociable individual with

experience in working for

international federations and

major events. I thrive in time

pressurised situations and

can lead and focus on

numerous tasks at once. I

enjoy experiencing different

cultures and am also an avid

participant in a range of

sports and an enthusiast of

live events.

PHONE

AU: +614********

UK: +447*********

EMAIL

adcqt9@r.postjobfree.com

LinkedIn

https://www.linkedin.com

/in/isabelwiltonsteer/

EXPERIENCE

November 2019 – Present

Media, Communications and Community • ICC T20 World Cup, Australia 2020

• Responsible for the planning and event-time delivery of the event’s social responsibility programme (ICC Cricket 4 Good), this includes staffing, catering, logistics and scheduling

• Relationship management and activation delivery for Event charity partners

(UNICEF, Movember and McGrath Foundation)

• Support Volunteer Programme Manager with the creation of volunteer training publications and subsequent content

• Agency management and supervision of nation-wide promotional activations (i.e. Trophy displays and awareness drives)

• Manage the overall program calendar for the Media, Communications & Community team through WeTrack planning software to ensure that all planning and implementation milestones are met

February 2018 – August 2019

Community & Publications Manager • ICC Cricket World Cup, England & Wales 2019

• Managing the ICC Cricket World Cup Schools Programme, a National programme engaging 700k children, 12k teachers and 6k schools across England & Wales

• Working with the national cricket governing body, England and Wales Cricket Board (ECB), to develop a legacy strategy post tournament

• Tournament time management of Anthem mascots

• Conducting volunteer interviews across hosting cities resulting in the final selection of 4,000 volunteers out of over 20,000 total applicants

• Working with volunteers in numerous functional areas across Tournament Time

• Presentation Coordinator for the final prize distribution ceremony (on global broadcast)

• Managing all event publications across internal teams, agencies and external stakeholders, this included tournament mapping and match day programmes

February 2017 – February 2018

Ticketing Operations Coordinator • ICC Champions Trophy & ICC Women’s World Cup, England & Wales 2017

• In charge of all ticketing, both hospitality and general, for participating teams, stakeholders and member boards

• Reconciliation of revenue for all tournament tickets

• Primarily responsible for raising and distributing all invoices to relevant parties

• Match day operations liaison between venue and ticketing provider May 2016 – February 2017

Ticketing Administrator • Rugby Football Union

• Ticketing allocation and dispatch for all Twickenham matches

• Lead for managing the England Rugby Internationals Club (direct liaison with ex international players)

• In charge of the commercial ticket allocation (between commercial team and sponsors)

June 2016 – July 2016 (Secondment from Rugby Football Unoin) Coordinator • World Rugby Under 20 Championship

• Seconded to work on the U20’s Rugby World Cup in England

• Liaising directly with team liaison officers and sponsors to deliver all event day provisions, including transportation, accreditation and ticketing

• Main point of contact for all ticketing queries between the venue and Ticketing provider

January 2015 - May 2016

Volunteer Manager • England Hockey

• Main role consisted of team liaison for elite international athletes and Spectator Services

• Responsible for a team of volunteers

• Other roles included event day planning and delivery, pre to post event relationship with sponsors, hospitality services

November 2012 – September 2015

Sales Assistant • Jack Wills Ltd.

• Managed induction process for new starters

• Created appropriate promotions and delivered to clientele

• In charge of all mail order dispatch

• Completed numerous Supervisor shifts

August 2012 – August 2013

Box Office Team Member • Cheltenham Festivals

• Member of the Visitor Services team

• Responsible for Parton Members and senior sponsors

• Management of member ticket allocations and dispatch EDUCATION

BSc School of Business Management, Events Management - 2:1 3 A2’s 1 AS 10 GCSE’s

EXTRA CURRICULAR

• Marathons completed – London 2017 & Paris 2019

• Duke of Edinburgh - Bronze, Silver, Gold (Team Leader, India 2011)

• Rowing – College 1st Four & 1st Eight

• Hockey - Club Hockey, Club Fixture Secretary, University 1st Mixed Women’s team

• Equestrian - University Riding Team (Founder) and Equestrian Society Secretary

*References available on request

Contact this candidate