Sales Representative

Kelli Lewis-Smith

Fall River, Nova Scotia, adcqnv@r.postjobfree.com 902-***-****

PROFILE

Professional Individual with exceptional interpersonal skills. An innate ability to establish positive, productive and long term client relationships. Attentive listener, strategic communicator and effective presenter. Expert in the area of product knowledge and ability to increase product awareness. Dedicated and committed work ethic. Driven to succeed. Honest, trustworthy and self-motivated.

PROFESSIONAL EXPERIENCE

Educational Program Assistant

Halifax Regional School Board - Halifax, NS - 2011 to Present While being a ‘stay at home mom’ since my children were born in 2003 and 2005, I decided to work as an Educational Program Assistant (EPA) at their school. This allowed me the flexibility to work but also be at home with them.

My scope of responsibilities in the role of EPA are as follows: Support the teaching and learning of students with special needs. Providing support in the areas of personal care, behavior management and instructional programs, under the direction of the supervising teachers and program planning team.

Work within an established framework to provide support services that maximize student learning experiences. Work collaboratively within a team and report directly to the Principal of the School. Product/Client Management Representative

UniFirst Canada – June 2017 to August 2018

Developed business strategies to maintain high productivity levels and growth to exceed business plan targets. Met with existing client to review current services/products provided and prepared needs analysis, looking for opportunities for growth.

Acquired new business accounts in my specified territory, through researching of businesses/business needs, preparing call lists, setting in person appointments and cold calls. This included major corporations to small companies. Set client meetings, prepared presentations and proposals, developed costing options, negotiate contracts and prepared installation plans .

Once a contract was signed, I would oversee the new account installations and maintain a customer relationship to resolve any issue and obtain service/product feedback to help improve existing and future business opportunities.

Specialty Pharmaceutical Representative

Janssen Ortho.Inc. - Toronto, ON - 2002 to 2004 - Territory - HRM Wo rked as a Product Specialist in the area of Psychiatry. My responsibilities included: Appling a range of skills and in depth clinical/product knowledge to drive business results and build support for the Janssen psychiatric products. Develop and implement an efficient territory business plan to achieve sales quota, market share, market share growth, and other business objectives. Executed a compliant, tailored business strategy; apply business analytics, marketplace, disease state, competitor and clinical expertise. Demonstrate strong knowledge of therapeutic conditions and treatment protocols in the area of psychiatry, healthcare and patient practices and emerging trends. Through networking, identify and partner with stakeholders and healthcare decision making at the local level, including local healthcare providers, physician networks, local hospitals, pharmacies, and large local employer groups. Specialty Medical Equipment Client Manager/Product Specialist KARL STORZ Endoscopy Canada Ltd - Toronto, ON - 2000 to 2002 - Territory - Atlantic Canada

*KARL STORZ Endoscopy Ltd. (KSEA) is a direct competitor to Richard Wolf Endoscopy. I was recruited by KARL STORZ as a result of my success in the territory while with Richard Wolf. Both positions had the same responsibilities. While working for Karl Storz, my responsibilities were to: Represent KSEA products for the "Surgical" specialties (Laparoscopy, Gastroenterology, Arthroscopy, and CV/Thoracoscopy) and "Project Business" specialties (Video Imaging and Spec-W (AIDASCB)) to every hospital account, and, where appropriate, to surgery centers, clinics, and physician offices, across Atlantic Canada.

Maintain and grow market share of all designated product specialties. Establish and develop strong working relationships with nurses, physicians, materials management, and administrative personnel in every account. Develop working relationships with key accounts and key physicians, which were essential to the company's future. Provide dependable client management/customer service to ensure customer satisfaction and long term reliability of all KSEA products purchased. Prepared and delivered effective presentations of product features, benefits, and procedural application. Prepare annual business plans, researched and pursue new customers and opportunities for the achievement of the business plan objectives. Specialty Medical Equipment Sales Representative

Richard Wolf Endoscopy - Mississauga, ON - 1998 to 2000 - Territory - Atlantic Canada While working for Richard Wolf Endoscopy, my responsibilities were to: Represented all Wolf products for the

"Surgical" specialties (Laparoscopy, Gastroenterology, Arthroscopy, and CV/Thoracoscopy) and "Project Business" specialties to every hospital account, and, where appropriate, to surgery centers, clinics, and physician offices.

Maintain and grow market share of all designated product specialties. Establish and maintain strong working relationships with nurses, physicians, materials management, and administrative personnel in every account.- Establish and maintain strong working relationships with key accounts and key physicians, which are essential to the company's future. Provide dependable client management/customer service to ensure customer satisfaction and long term reliability of all Wolf products purchased. Prepared and delivered effective presentations of product features, benefits, and procedural application. Prepare annual business plans, researched and pursue new customers and opportunities for the achievement of the business plan objectives. EDUCATION

Diploma of Medical Radiation Technology in Radiographic Technology Halifax Infirmary School of Radiography - Halifax, NS - 1990 to 1992 Science

Acadia University - Wolfville, NS - 1987 to 1989

SKILLS

Excellent communicator; both written and verbal; Extremely strong customer service and client management background; Persuasive communication skills with strong problem solving abilities; Excellent multi-tasking and organizational skills; Results driven / goal oriented and ability to execute quickly; Proficiency with Microsoft Office

(Excel, Outlook, Word); Excellent use of judgment and time management; CPR and First Aid certification up to date, Non- Violent Crisis Intervention certification up to date, trained in cough assist; Diabetes and Glucagon training; Sales Training certification.

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