Sales Executive Customer Service
Resume:
Abhi Patel
Charlottetown, PE
adcqja@r.postjobfree.com
Performance-oriented professional with a Business Management Degree and over 2 years of experience providing customer service key user of SAP and Citrix. Resolved system generated error and miscalculation. Professional Business Analyst coming with extensive experience in business analysis with excellent knowledge of analytical skills. Work Experience
Process Associate
Accenture
2015 to 2016
signed a contract with Anthem to Record his customer's data of Mediclaim and to pass health insurance claims submitted by customers of North America. After releasing claim payments were paid directly to the doctor and third party.
Duties
• Accountable for study codes of disease and medicine to apply in the claim release process
• Hands on experience Citrix software
• Recognize system error and follow process steps to resolve the issue
• Manage everyday work activities and informed supervisor appropriately
• Organized weekly test papers on new updates from a client
• Perform quality check assessment on all processes of various associates.
• Ensure and maintain effective professional relationships with staff Process Analyst
Scottish Power
2014 to 2015
Scottish Power business is responsible for supplying green power to major areas of The United Kingdom
Duties
• Trained on Systematic Application Tool software (SAP)
• Responsible for release and estimation of the final bill by seeing the previous history of usage of customer
• Learned encoding and decoding to access several website of SAP
• Resolved numeric fault generated in electricity bill
• Monitor all transactions and ensure compliance to quality regulations and maintain effective relationships with clients
• Contributed innovative ideas to work smartly and efficiently Achievement
• Awarded for performing Highest number of cases with Managers quality check
• Awarded for zero absence on work
Sales Executive
TELE Brands - IN
January 2014 to July 2014
• Responsible for taking online orders of products on call from customer side (includes several forms fill up and data recording)
• Part of grievance handling department trained on selling up-sale products
• Responsible for whole order placement
• Clarified advertised product on the telephone with details information Process Associate
Accenture - Navi Mumbai, Maharashtra
September 2014
Education
BACHELOR OF COMMERCE in Financial Accounting and Auditing BIRLA COLLEGE OF ARTS
2011 to 2014
POST GRADUATE DIPLOMA in Business Management
LAMBTON COLLEGE
Skills
Trustworthy, self-motivated and positive team player who can perform all tasks efficiently Computer knowledge: MS Office Suite, Comfortable working in a fast-paced environment, Excellent communication skills, written and verbal, Strong Analytic, Management, and Accounting Skills, Self- motivated and enthusiastic team contributor, Demonstrates English language proficiency that enables speech clarity, proficient reading, and verbal comprehension
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