Joseph A. Victoria

*** **** ******

Washington, PA 15301

724-***-****

adcqhl@r.postjobfree.com

EMPLOYMENT HISTORY

Brownson House, Inc. – Washington, PA 2018-Present

Assistant to Executive Director

Accounts Receivable/Payable – Produce invoices, record deposits and pay bills

Process Payroll

Complete monthly financials – allocations and reconciliation

Generate, process, and distribute paperwork for teams, coaches, and other individuals

Create and organize professional documents and announcements, including information being mailed for

sponsorship opportunities, schedule events and facility rentals

Assist with fundraising events – Cash Bash, Golf Tournament, Holiday Vendor Sale, and Boxing Shows

Organize Winter Co-ed Indoor Soccer League and Spring Co-ed Flag Football League

Site Supervisor

Open and close facility before and after sporting events, assist workers in concession stand with waiting on customers and preparing food, supervise spectators and manage games

Cerner Corporation, Kansas City, MO 2015-2018

Senior Technical Solutions Analyst

Provide support/build for Cerner INVISION/OAS Gold Patient Management: In-Patient and Out-Patient Registration solution at Virtua Hospitals (Berlin, Marlton, Voorhees, Camden and Memorial) in New Jersey

Cerner Ad-Hoc Report writing, HL7 support, Crystal Reports, Patient Access/Scheduling, TSO, Integration Testing, User Training, and Knowledge Transfer

Provide Helpdesk/Call Center support for VPS AnyQueue solution at Virtua Hospitals (Berlin, Marlton, Voorhees, Camden and Memorial) in New Jersey

Perform some programmer/analyst work – programming, structured analysis, database design

Work closely with Patient Access and Patient Accounting to define and implement work requests

Ticketing systems: Magic, Remedy and GEMS

Allegheny Health Network, Pittsburgh, PA 2004-2015

Senior Application Analyst – 2004-2015

Provided support/build for Siemens/Cerner INVISION/OAS Gold Patient Management: In-Patient and Out-Patient Registration solution at Allegheny General, West Penn and Forbes Hospitals

Support/Build for Affinity (Quadramed) In-Patient and Out-Patient Registration application, user ids, dictionary management, at West Penn Hospital

Implemented Teletracking XT Capacity Management software at Forbes Hospital with unit testing, Integration testing, regression testing, user training. Build-support for BedTracking, PreAdmitTracking, defined Physical and Logical Structures through Campus, Sections, Zones and Location Configuration. Defined Users and the components of Roles, Groups, Permissions and Memberships. Enterprise, Pager and Alert Management. Dictionary Maintenance. HL7 integration with Iguana software.

Siemens/Cerner Ad-Hoc Report writing, HL7 support, Crystal Reports, Patient Access TSO, User Training, and Knowledge Transfer, at Allegheny General, West Penn and Forbes Hospitals

Implemented Invision/OAS Gold at West Penn Hospital, with unit testing, Integration testing, regression testing and conducted training with nurses.

Helpdesk/Call Center support for VPS AnyQueue solution, at Allegheny General, West Penn and Forbes Hospitals

Implemented Dietary Foodservice Suite (CBORD) application and interfaces at both the West Penn and Allegheny General Hospital Campuses

Supported Patientworks print solutions at Allegheny General Hospital

Supported TDSS Patient Transport System at West Penn Hospital

Provided guidance to clients on completing a business systems analysis, explained established application software development standards as a means of attaining desired results

Participated in the planning, analysis and design of systems and enhancements to existing systems with clients, vendors and other external/internal resources

Monitored, evaluated, and researched job failures and provided root cause analysis, assessed information system processes, procedures and technologies to improve efficiency and ensure quality

Wrote and/or revised clear and concise user training materials, and operation or procedure manuals, completed assessments of technical processes.

Provided Helpdesk/Call Center (Ticketing systems: Magic/Remedy/GEMS) and one on one assistance as required

Provided Level 2 Support 24/7 for operational and client supported application software as required

EDUCATION

California University of Pennsylvania

Bachelor of Science, Industrial Management and Computer Science

VOLUNTEER

Brownson House 1984-Present

United Way Youth Organization, Washington, PA

TECHNICAL SKILLS

•Ad-Hoc Report Writing •OS390

•SUT •VTAM

•Data Migration •MVS

•HL7 Support •JCL

•RPM •JES2

•Profile Coding •VBS

•Dictionary Management/Updates •SQL

•VPS

•MVS/ESA

•Microsoft Access

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