Human Resources Management

PRAKASH CHANDRASEKARAN

Plot No. MIG ***, TNHB Colony, II Main Road, Velachery, Chennai -42

996-***-**** adcqgo@r.postjobfree.com

Confident, Resourceful Human Resources Professional, with academic background in Human Resources Management and hands-on experience in hiring, training and developing employees

Post graduate in Human Resource Management with over 12 years of experience in Corporate HR

Adept in developing and implementing HR systems and policies, conducting awareness programs towards enhancing productivity

Possess strong communication and interpersonal skills. A quick learner with ability to plan, organize,

Coordinate and deliver results

Good stake holder management in building effective working relationships with leaders, understanding their business drivers and individual needs to create significant business values

Ability to lead, facilitate and organizational change

HR Knowledge Preview

Talent Engagement (HR Business Partner)

Policies development & integration

Compensation & Benefits

Employee Orientation

Employee Relations

File Audit

Query Management System

Probation Process

Performance Management System

Team transfer

Exit Management System

Employee Engagement and Orientation

Leave Management System

Employee retention & Development

Management Information System

HR letters

Payroll

Setting Goals & Objectives

Driving Talent development Programs

Statutory Compliance

Professional Summary

Barclays

Designation: Team Manager

Tenure: December 2018 - till date

Synopsis:

Managed HR activities through business partnering with Head HR, Business & HR Leads

Handled from on-boarding till exit formalities and achieved assigned HR objectives

Deployed and maintained detailed process maps and standard operating procedures with SLAs for key HR operation processes(internal & external)

Utilized available systems for HR services and created opportunities for process automation

Established process improvement measures and business continuity plan for HR operations

Ensured harmonization of employee benefit (insurance) and global policies across India

Partnered HR Connect programs and partnered One HR SAP global roll-out

Ensured effective operations of HR processes, policies & practices as per global standards

Ensured effective communication of HR policies, maintained updated data on HR Intranet

Implemented new policies as per changes in local employment legislation / group policies

Managed all statutory & non-statutory employee benefit plans and HR transactional processes

Managed HR audit, risk, compliance, metrics & dashboard and supported recruitment functions

Secured HR services related 3rd party suppliers as per Barclays global sourcing guidelines

Provided leadership on HR operational / services projects, managed records, set common practices aligned to data privacy and records management policies & regulations

Ensured 100% accurate and timely payroll & benefits processing including 100% regulatory compliance with people (HR) related statutes

Adopted best in class local market practices and adhered to Barclays exit management standard

Handling Performance Management System (PMS) for employees in India and UK

Transitioned the PMS process from Europe and effectively implemented the controls & checks in the process

Managing & mentoring HR advisors and HR experts

Performance Management & Reward Programs (Quarterly, Half Yearly & Annual Reviews)

Employee Separations (Including finalizing & verifying Full & Final Settlements)

RR Donnelley India Outsource Pvt. Ltd.

Designation: Associate Manager – Human Resources

Tenure: July 2008 – December 2018

Synopsis:

End to End Management of all HR activities, from Induction to Exit formalities

Analyzing statistical data and reports to identify and determine cause of personnel issues and suggest ideas for enhancing Organization’s policies and practices across Asia Pacific region

Review and analyse performance reports against targets on a weekly/monthly basis with the head of department and with the client and investigate causes for performance deviations

Formulate strategies and implement plans based on performance of the process, business goals related to customer and client satisfaction

Own the development, articulation and implementation of the business strategy by working closely with business stakeholders across different business functions

Own and manage all risk elements of the business including but not limited to revenue & cost, attrition, customer experience and brand reputation

Create an environment that encourages staff retention, high levels of staff engagement and ensures employee satisfaction shows a year on year improvement

Managing entire payroll for the entire organization across Asia Pacific region

Benchmarking and standardizing all procedures related to all Human Resources division

Maintaining personnel records for all employees in PeopleSoft and physical files

Validation and Analysis of all HR Reports which enhances HR systems

Preparing/Designing of HR communications to inform employees of any change in benefits, policies or HR procedures

Coordinating with all support departments when a new procedure is been implemented with respect to the employees

Half yearly review of all HR policies and implementing new policies Automation of HR processes including UAT & release of HR systems

Automation of HR processes including UAT & release of HR systems across Asia Pacific region

Handling Audit/BCP meetings/exercise for the team

Currently handling the HR Automation project

Handling Performance Management System (PMS) for Asia Pacific region covering about 7000 employees

Roles and Responsibilities:

Statutory Compliance:

-Handling PF, ESIC, Medical Insurance, Gratuity, TN Shops & Establishments Act, Contract Labour Act, Maternity Benefit Act and National & Festival Holidays Act activities

-Coordinating with the consultants to take care of employees for PF, ESIC & Medi-claim Insurance for the existing employees as well as new comers

-Coordinating with the consultants to keep the registers under TN Shops & Establishments Act, Contract Labour Act, Maternity Benefit Act and National Festival Holidays Act.

-Coordinating and Handling Statutory Activities

-Liaisoning with government officials

Payroll:

-Handling payroll for about 6000 employees in Chennai & Trivandrum

-Maintaining attendance master document of the employees to support the payroll process

-Handling Leave Management System, maintaining leave record and database

-Detecting & reconciling payroll discrepancies by performing monthly checks

Team Management:

-Supervising & mentoring HR executives

Compensation & Benefits:

-Preparing/Designing of HR communications to inform employees of any change in benefits, policies or HR procedures.

-Maintaining, updating and managing salary information for about 6000 employees in Chennai & Trivandrum, including their bi-annual promotions and increments

HR Policies:

-Interface with leadership team for implementing HR policies & procedures in line with core organizational objectives

-Amended and launched the Code of Conduct to reinforce awareness on expected professional behavior

HRIS:

-Creating and managing weekly, monthly & requested Excel reports on headcount, salary cost & structure, attendance, LMS, Insurance, Statutory and premium time

Query Management:

-Initiated HR help desk in all facilities to solve employee queries

-Resolving employees & managers queries, within set SLAs on HR policies & systems

-Resolved HR related queries on Statutory, leaves, policies, Insurance status, attendance etc. Supported and provided assistance to senior managers to ensure smooth flow of operations.

Overtime Management:

-Ensuring compliance by reviewing the overtime details & resolving queries

Probation Confirmation Process:

-Managing the probation confirmation system, issuing letters and resolving related queries

File Audit:

-Create, update and Maintaining the Database / personal files for each Employees.

-Ensure employee files are up to date for HR audit purposes

-Conducting periodical audit across Asia Pacific region with regard to the processes related to HR

Letters:

-Involved in preparation of warning, Job Abandonment, Designation Change, Bonus & overseas travel bonds & training bonds

Exit Process:

-Ensuring smooth & pleasant exit process for the employees on their date of relieving letter

-Conducting Exit Interview

-Issuance of relieving letter

-Processing and releasing the Full & Final settlement and Gratuity on time

Talent Engagement (HR Business Partner & Employee Relations):

-Working closely with the business leaders to identifying specific people challenges and provide customized HR solutions

-Conducting employee connectivity sessions to understand their engagement needs

-Counseling employees on career progression & individual development

-Responsible for new employee orientation, grievance resolution, conflict mediation, discipline, policy compliance, employee motivation, employee retention & employee development

-Conducting Positive Counseling and managing the performance improvement plans and exit of employees

-Preparing HR dashboard that enables informed decision making through tracking attrition, early warning system and employee competency movements

-Managing the complete performance management system i.e goal setting, half yearly reviews and annual appraisals

-Drive Performance management system across levels and steer the culture of performance by recognizing high performance and addressing low performance

-Created an environment of trust & act as sound board for employees and leaders to share their thoughts and concerns

-Serving as an escalation point for personnel and employee relations issues and intervene to resolve issues

-Coach manager/leaders in handling difficult conversations with employees (performance/behavior)

-Draft and roll out of the Disciplinary, Grievance, PIP, Redundancy and POSH policies

-Conduct and manage all HR related compliance and investigations, across all business lines in the market, consistent with the protocol and case management practices for successful resolution in the following areas: Highly Complex Behaviour/Conduct Issues, Statutory/Legal Claims and Compliance matters

-Support for existing R & R mechanism and revise the same periodically. Working with senior managers + level, coaching them and advising on all people issues& solutions

-Employee Relations managing absence, grievances, sickness etc. Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision-making skills

-Policy & procedures implementation of new HR policies, procedures and processes In conjunction with the Head of HR, ensure all company policies and procedures are up to date in line with current employment law. Ensure line managers are up to date with changes to any policies

-One HR (Collaborate & deliver with other Units)

-Termination cases related to harassment and employment checks being negative

-Have handled several misconduct cases and counseled resignation cases

-Death Cases, Med emergencies (workplace/extended), Repatriation

-Emergency Employee response systems & welfare mechanisms

Mafoi Consulting Solutions Ltd.

Designation: Process Executive – Statutories

Tenure: March 2007 – July 2008

Scientific Publishing Services (P) Ltd.

Designation: Coordinator (Pre-editing and Conversion department)

Tenure: March 2004 – March 2007

Omega Inspection & Analytical Laboratory

Designation: Report Writer

Tenure: January 2003 – March 2004

Academic Credentials

Lean Six Sigma Green Belt Certified - 2017

Master of Business Administration – Human Resources & Systems, Bharathidasan University – 2008

Master of Labour Management, Madurai Kamarajar University – 2006

Post-Graduate Diploma in Labour Administration, Tamilnadu Institute of Labour Studies - 2004

Bachelor of Science – University of Madras – 2003

Personal Minutiae

Date of Birth September 13, 1981

Linguistics abilities Tamil & English

Marital Status Single

References Available on request

Human Resources

Operations Generalist Business Partner

Contact this candidate