Manager Project

Kamal DENDANI

**, *** *** *******

***** **********

+33 6 17 30 28 47

+33 9 53 18 76 39

Email : *******@*******.***

Core competencies

•Project Management (integration, scope, time, cost, quality, communication, risk, procurement and stakeholder management)

•Accounting (accruals & deferrals, assets, capitalization, forecasting, general ledger, decommissioning, reporting, Lux GAAP, IFRS)

•CRM (Data and document management, Sales, Marketing, Services, Campaigns analysis)

•Cash Management (swift message, CapEx, OpEx, NPV, ERM, Cost Benefit Analysis)

•BPM (process improvements, workflow)

•Marketing (benchmarking, campaigns analysis)

•Statistics (data analysis, modelisation)

•IT (System development and administration)

Education & training

•2017: MS Project 2016 – KeyJob Luxembourg

•2016: IQBBA® (International Qualifications Board for Business Analysis) certified

•2014: PMI certified PMP® (Project Management Professional)

•2013 : Clarity PPM Crédit Suisse (Luxembourg) SA

•2011: IIS implementation and admisitration Administration, Luxembourg

•2010: K2 Administration, London

•2007: CRM Relavis (Administration & Implementation), New York

•2004 : Lotus Notes (Dev & Admin), OBJECTIVA, Paris

•2000 : PhD in sciences, Université de Nancy

IT expertise

Office

•MS Office: Word, Excel (pivot), PowerPoint

•Outlook, Lotus Notes

System

•Windows 2008, Linux, VMWare

Languages

•Lotus Script, JavaScript, CSS, HTML, XML, VB, Shell, PL/SQL, AJAX

Tools

•Lotus Domino & Designer V8.5.3, AD, DNS, IIS, Backup Exec 2010, Citrix, Nagios, Altiris, Visio, MS Project, SharePoint, K2, SVN, Business Object, Jira, PeopleSoft, EssBase, Matlab, Mathematica, Scrum, Bizagi

Database

•Oracle, SQL SERVER 2008, DB2, Sybase, Progress, Lotus Notes

Languages

•French (mother tongue)

•English (fluent)

Hobbies

•Judo (2nd DAN)

•Football

Business Analyst - Project Manager

November 2016

Project Manager

q-leap SA LUXEMBOURG

Within IT Management department in charge of:

1.Integration of Abelag (acquired) company within Luxaviation Group (Data migration & systems interface)

2.Implementation of TeamSeer Software within Luxaviation entities

3.Coordinate GDPR project

My Tasks:

Specification of business requirements

ROI estimation

Lead the operation processes

Develop project plan

Earned value Management

Develop and implement KPI’s

Progress reporting

Change management

Cost control and reporting

Risk management

Tools: JIRA, Confluence, Salesforce, MS Project, SharePoint, Scrum, Bizagi

March 2015 – October 2016

Project Manager

DELTA INFORMATION TECHNOLIGIES LUXEMBOURG

Specification and business requirements analysis

Manage customer relationship on implementation level

Lead the operation processes

Develop project plan

Testing of all related functionalities

Coordinate and perform training

Tools: WIGES ERP (Sybase), JIRA, Outlook, Excel (pivot)

April 2014 – December 2014

Project Manager

SYRSE LUXEMBOURG

Specification of business requirements

Manage customer relationship on implementation level

Lead the operation processes

Manage the ERP Vendor

Develop project plan

Create a Work Breakdown Structure

Coordinate testing of all related functionalities

Manage go-live preparation and post

Coordinate and perform training

Preparation of steering meetings

Tools: SAGE ERP X3, MSProject, Outlook, Excel (pivot)

April 2012 – May 2013

Line Business Manager

Crédit Suisse (Luxembourg) SA

Cost planning, analysis, controlling and reporting from a cost accounting and portfolio perspective

Maintain and track Run-the-Bank and Change-the-Bank targets, and develop / maintain the IT management architecture

Coordinate project resources

Timely report on status and budget

Calculate and report the project performance

Analyse and review all achieved service levels and conducts comparisons with SLAs.

Prepare the management boards and KPI's reports

Contract management

Prepare CAPEX forms and the capital expenditures monitoring

P&L analysis

Set-up & management of the supplier network

Participate in the development and improvement of procedures and processes

Verification of invoices; check eligibility of costs and compliance with contractual terms

Tools: PPM, Essbase, SharePoint, JIRA, Outlook, PeopleSoft, Visio, Excel(pivot)

May 2007–Mars 2012

Business Analyst – Systems Administrator – Project Manager

MOOG Luxembourg (Data Center)

Rollout, administration and customization of Relavis CRM solutions (eSales, eMarketing, eServices) solution.

CRM change management control following ITIL procedures

Master data management

Development, implementation & users training of several workflow databases (eProcurement, Capital Expenditure, staff requisition, eTraveller, Performance planning & review)

Implementation and administration of ALBACS: Payment software

Perform and/or oversee software and application development, installation, and upgrades (TIPQA, Kofax, K2, ALBACS)

Improve a security policy

Manage user’s accesses (systems and data)

Software licenses management

Patch management of systems and databases

Investigate end-user’s problems, identify their source, determine possible solutions, test and implement solutions;

Data and systems backup

Development of patches

Systems monitoring

Leads IT projects:

oAnalyze business needs;

oInvestigate about solutions according to budget and schedule;

oDevelopment of work breakdown structure

oImproving infrastructure and workflow, implementation of company policies.

oPrepare project presentation;

oManage the implementation of the chosen solution;

oDocument and create procedures

System: windows 2003, windows 2008, Linux, VMWARE

Laguages: Lotus Script, JavaScript, CSS, HTML, XML, VB, Shell, PL/SQL, AJAX

Tools: Lotus Notes Domino and Designer V8.5, AD, DNS, IIS, Backup Exec 2010, Citrix, Nagios, Altiris, Visio, MS Project, SharePoint, BPM, Web2.0, ECLIPSE, SVN, Silverlight, SSRS/SSAS

Database: Oracle, SQL SERVER 2008, DB2, Progress, Lotus

January 2007 – May 2007

Project team leader

Orange France, Paris

Responsible for the migration of “InStranet” which is dedicated content management software that belongs to the “CRM” project (On line tool for Customer Relation Management). My tasks:

Define and sequence activities

Estimate activities ressources

Task planning, attribution and controling.

Performance analysis

competencies transfer management

development and deployment Web pages

Performing testing work

Weekly reporting

Tools: MS Project

July 2004–December 2006

Business Analyst - Developer

IMERYS, Paris

Development and Integration of cash management System (e-Cash)

Create detailed specifications and schedules, and accountable for all deliverables

Design and development of the workflow related to the treasury process

Bank accounts administration: accounts creation and update, connexion to SWIFT network

SWIFT messages and currencies analysis

Agreements and contracts of Intra-group loans management

Automatic generation of bank and intra-group statement

Country Risk Management

Funding, netting and trading management

Development and management of Activities with investors and journalists contacts follow up database

Manage the technical finance communication (Mailing list)

Key users need gathering

Development of « Timcal » entity website

August 2003 –July 2004

Systems Analyst - Developer

Credit Lyonnais, Paris

Specifications analysis and feasibility studies

Estimate time of change requests

Databases development, maintenance, evolutions

Analysis of failures, corrections and maintenance of scalable business applications: CRM, Credit requests, Opportunities Monitoring

Design and implementation of Export module

Synchronization of data between databases

Design and implementation of a printing form

Users training

July 2001 –June 2003

Systems Analyst - Developer

EDF (électricité de France), Paris

Design/develop / test new product

Responsible for consistency of the Lotus databases in connection with architecture teams Administration

Maintain and improve existing Lotus databases

Handles incidents and issues

ODBC connection with Oracle

Execute operational test plans

Links and synchronisation between Notes Domino and AS/400 DB2

Import and export agents (Powerplay)

Management of the migration of Notes Databases from NT system to unix system

Drafting of technical and functional documentation

Design of Contract management tool

Electronic Management of the CEO mails

September 00 – June 2001

Systems Engineer

GROUPAMA Paris

Maintenance and improvement of Benchmark system

Helpdesk 2nd level

Servers administrator, security, users creation, replications

Design, development and management of knowledge databases

Databases and automatic tasks development, test and implementation

Manage the messaging system

Manage users accesses (systems and data)

Setting up and control databases replication

Automating Administrative Tasks

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