Procurement, Logistics, Negotiation Skills
Resume:
Taufik Hidayat
Results-driven professional with 15+ years of comprehensive experiences in related with logistics and aviation industry, developing relationships with client, peers, suppliers. Abilities and personnel management skills with strong expertise in commercials operation management, procurement and logistics supply. Proven problem solving and analytical thinking skills, a fast - learning curve, possess an innate ability to influence others and produce dynamic and long lasting results. Recognized for streamlines process improvement that substantially enhanced administrative duties. Self-motivated, with education and diverse experience communication skills
CORE COMPETENCIES
1.PT. Transnusa Aviation Mandiri Jakarta, Indonesia
PT TransNusa Aviation Mandiri, operating as TransNusa Aviation Mandiri, usually shortened to TransNusa, is an Indonesian domestic airline serving the east of Indonesia, mainly Nusa Tenggara and southern Sulawesi. Its main base is El Tari Airport, Kupang. It was launched in August 2005 serving various destinations from Kupang, Timor.
Procurement & Inventory Manager ( April 2019 – Present )
Report To : Senior Procurement & Material Manager
Achievements/Tasks
Regular Review the contract of repair service, Spare part management/Pooling and procurement of spare parts and tools together with Legal Department.
Ensure the performance of suppliers, maintenance and repair facilities for the provision of maintenance, repair, overhaul and support services to QAM
Ensure all requirement spare parts and tools for maintenance has been followed up and have stock sufficient.
Ensure aircraft Tools, spares are sent for repair, overhaul and test when requested schedule or unscheduled maintenance.
Ensure that all spares, materials and tools held at all warehouse are properly segregated, packed, racked, controlled and documented in such a manner so as to comply to the company policy and regulatory requirement and Implement FIFO system for All spares and materials are issued.
Ensure and Maintain Inventory accuracy and service level can support production
Identify training needs and training of subordinates with the necessary skills and knowledge to perform their duties and liaise with quality assurance department to conduct training.
Ensure all spare parts shipment incoming and outgoing warehouse are well arranged and deliver in timely manner, domestic shipment and Export and Import
Ensure the most cost effective method of shipment to dispatch material.
Ensure System material management are implemented, computerized aircraft management systems of Material Management and procedure
Regular review and Ensure implement Procurement and Inventory Procedure manual
Together with Planning and maintenance review the material and Tool Forecast for all maintenance check on three months basis And yearly basis as per pre draw list given by the Planning.
Ensure Low cost for Purchases with wider RFQ
2.PT. Indonesia Defence Services Jakarta, Indonesia
Providing comprehensive MRO (Maintenance, Repair and Overhaul) services for any aircraft configuration which includes our services for turbine and piston engines, propellers, blades, components and avionics.
Logistics Manager ( Sep 2018 – April 2019 )
Report To : Chief Executive Office
Achievements/Tasks
Develop and implement a robust logistics strategy according to project requirement. This includes inbound material handling, warehousing, material presentation to manufacturing operations, packaging, shipping, storage of items/tools, transportation management.
Develop and implement puchasing and contracts management instructions, policies, and procedures
Engage in a high degree of collaboration and communication with engineering, project managers, finance, human resources and startegic partners. 4. Control procurement department budgets.
Responsible for overseeing the inventory management process for appropriate inventory levels, eliminating and reducing aging for obsolete and off spec hardware or ingredient. Such as, controlling shelf life of part storage (hardware & POL)
Evaluating and updating vendor performance and its compliance to Quality and Safety Division
3.PT. Avia Technics Dirgantara ( FL Technics Indonesia ) Jakarta, Indonesia
FL Technics is a global provider of aircraft maintenance, repair and overhaul (MRO) services. The company is part of Avia Solutions Group – an international aviation holding with more than 30 subsidiaries globally
Sales Support Specialist ( Jan 2018 – Sept 2018 )
Report To : Sales Support Director
Achievements/Tasks
Provide troubleshooting assistance for customer orders, account statuses and relevant problems
Provide data and guides to help the sales team for prepare sales tune channel
Develop and monitor performance sales indicators by weekly and monthly
Manage revenue tracking list and revenue report on important information for Sales Director in order to prepare monthly report
Liaise with account managers to develop specific sales strategies
Stay up-to-date with new product and feature launches and ensure sales team is on board
Review pending orders and specific customers requests to ensure excellent customer service and customer experience
4.PT. Airbus Helicopters Indonesia Jakarta, Indonesia
Airbus Helicopters' customer center was established in 2008 to provide in-country support for both governmental and civil customers. The locally-based team provides the full scope of services at the highest standard of safety and quality, ensuring increased operational availability for governmental and private operators.
Commercial Operations Manager (Jan 2015 – Dec 2017 )
Report To : Commercial & Strategic Director
Achievements/Tasks
Manage communications with partners and suppliers on day-to-day commercial matters, including financial reporting and invoicing, contractual queries and new product opportunities.
Assist in developing pricing approaches for new sales campaigns and initiatives, in keeping with their overall sales strategy; and support product price list refinement based on feedback from partners, prospects and business development team.
Assist in developing pricing approaches for new sales campaigns and initiatives, in keeping with their overall sales strategy; and support product price list refinement based on feedback from partners, prospects and business development team.
Provide customer support services to various customers under my portfolio.
Executing prompt replies and providing solutions to customer queries in terms of technical queries, admin administration, quotations and payment issues.
Manage 5 commercial operation officer who provide admin support assistance for my portfolio.
Portfolio Customers from Indonesian Government Customers & Indonesian Civil Customers
Preparing price quotations of aircraft Spare parts, Repair and Overhaul, Tender, Provisioning list for customers.
Preparing and generating sales orders for spare parts ordered by customers.
Monitoring EDD Estimated Delivery Dates of spares parts and components sent in for repair and overhaul so as to ensure timely delivery to customer as committed.
Liaising with Airbus Helicopters France and Germany for stock availability and EDD.
Material order administration
Complex S&S offers and contracts
S&S Sales guideline and policy
Provide expertise and best S&S offer to Sales & Marketing Front Office
Logistics Manager (Jan 2013 - Dec 2014)
Report To : Commercial & Strategic Director
Achievements/Tasks
Recommend optimal transportation modes, routing, equipment, or frequency.
Create policies or procedures for logistics activities.
Implement specific customer requirements, such as internal reporting or customized transportation metrics.
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
Participate in carrier management processes, such as selection, qualification, or performance evaluation.
Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
Ensure carrier compliance with company policies or procedures for product transit or delivery.
Negotiate transportation rates or services.
Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
Plan or implement improvements to internal or external logistics systems or process
Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
Meet cost, productivity, accuracy and timeliness targets
Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
Customer Support Officer (Dec 2008 - Jan 2013)
Report To : Sales & Support Director
Achievements/Tasks
To maintain and develop relationship with civil customers to ensure customer fulfillment.
To work closely with other Customer Support Officer within the company to make sure daily logistics operational support is handled & taken care of
To ensure effective communication maintained between local logistics partner and customers.
To assist in the preparation of detailed logistics service proposal based on customer requirement.
To implement all logistics activities in accordance with local and regional office standards.
To ensure enquiries from existing and prospective customers are being handled progressed and followed up effectively
To review and adjust project resource requirement as and when required
Report to Customer Support Manager
5.PT. Tabitha Express Jakarta Indonesia
Tabitha Indonesia as a holding company has been go through more than 20 years experience in logistic matters
Supervisor Customer Services & Air Export (Aug 2003 – May 2008)
Report To : Operation Manager
Achievements/Tasks
Follow up all inquiry from customer and overseas agent for air shipment
Maintain good relationship with customer and shipper
Received shipping instruction from shipper
Follow up shipping instruction with shipper and booking space to airlines
Monitoring space with airlines and arrange stuffing plan at shipper warehouse
Prepare PEB with EDI system
Prepare complete document to airlines ( hawb, mawb, packing list, invoice,)
Send pre alert to shipper and overseas agent
Bachaelor Degree of Air Transport Management, Academy Transportation TRISAKTI – Jakarta ( 2001)
GPA 3.23
Boarding Pass Training at Airbus Helicopter, France, 2014
Customer Service Training at Eurocopter South East Asia, Singapore, 2009
Basic Cargo Skills And Procedures at Garuda Aviation Traning, Jakarta, 2007
Safety Management Systems at PT. Indonesia Defence Services, Jakarta, 2019
Basic Induction Airlines at PT. Transnusa Aviation Mandiri, Jakarta, 2019
English Written ( Good ) Spoken ( Good ) Understanding ( Good )
I give my consent for the Company to obtain and verify information from or with any source, as you deem appropriate for the assessment of my application for employment.
I declare that all information given by me in this application for employment and any sheets attached hereto are true to the best of my knowledge and I have not willfully suppressed any material fact.
I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with the Company may be terminated summarily or I may be dismissed from the Company.
*******.******@*****.***
Jl. Taman Cimanggu Utara
Blok X6/6, Bogor
linkedin.com/in/taufik-h-
39141441 Profile URL
Negotiation Skills
Supply Chain Management
Warehouse System Mgmnt
Customer Support & Service
Solving Problem
Contract Management
Client Education & Support
Contract Offer
Team Leadership
Solution Advice
Communication
Operational Support
PROFESSIONAL EXPERIENCE
EDUCATION
TRAINING AND CERTIFICATES
LANGUAGE
DECLARATION
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