Ebony M. Burroughs

Charlotte, North Carolina M: 919-***-**** adcpy1@r.postjobfree.com https://www.linkedin.com/in/ebonyburroughs/ Agile enthusiast, with over 20 years as an IT change-agent and problem solver, specializing in people-centric cultures. Expertise in organizational and team Agile transformations with a continuous improvement mindset within financial, retail, utility, and IT service organizations. COMPETENCIES

Leadership & Strategy

Alignment of business and technology across programs Waterfall to Agile transformation Value mapping Lean Portfolio Management Management of learning and development programs Customized Agile adoption journeys Organizational Change Management Oversee the development of Agile teams Organizational readiness assessment Vision alignment

Coaching & Training

Agile Software Development Team and leadership coaching Multi-framework implementations including Scrum, Kanban, Large Scale Scrum (LeSS), and Scaled Agile Framework (SAFe) Waterfall to Agile delivery adoption User story traceability and development Scrum Master and Product Owner/Product Management mentorship Excellent communication, negotiation, influencing, facilitation, and presentation skills Tools & Applications

Azure Dev Ops JIRA ScrumDo CA Rally Trello CA Clarity PPM Microsoft Word, Project, Excel, PowerPoint

Confluence Microsoft SharePoint O365 Remedy Reporting

Assessing team and organizational Agile maturity Velocity Cumulative Flow Diagrams Release burndown cycle and lead times Software Development Life Cycle (SDLC) EDUCATION

North Carolina Agricultural and Technical State University Master of Science, Information Technology

Bachelor of Science, Graphic Communication Systems CERTIFICATIONS

Professional Scrum Master I (PSM I), Scrum.org

Certified Scrum Professional – Scrum Master (CSP-SM), Scrum Alliance Certified Scrum Professional – Product Owner – (CSP-PO), Scrum Alliance Scaled Agilist (SA), SAFe, Scaled Agile

SAFe 5.0 Program Consultant (SPC), Scaled Agile

Organizational Change Management (OCM) - Prosci

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NOTABLE ACCOMPLISHMENTS

Created the Agile Community of Practice geared towards increasing Agile leadership across Data & AI, User Experience, Application Development, Engineering, and Project Services. Enhanced client engagement by promoting value-driven Product over Project delivery and cross-collaboration with UX Strategy. Successfully implemented customized scaled agile configuration for product team of 30+ members which included self-forming team activities, scalable QA processes, test-driven story writing, and feature development. Coached UI/UX teams to adopting Scrum practices to manage timelines, priorities, which contributed to a sustained 30% increase in velocity.

PROFESSIONAL EXPERIENCE

Agile Coach, Insight Enterprises (Cardinal Solutions) March 2019 - Present Consulting professional delivering services to clients in the form of Agile training, building Agile teams, creating custom Agile adoption strategies, and implementing Agile practices. Demonstrate leadership in Agile concepts and methodologies across all professional practices of the Charlotte, Digital Innovations office to create Agile maturity among consultants.

Increased practicing Scrum professionals in the Charlotte office by 50% through internal training, mentorship, and creating opportunities in client engagements for other teammates to gain applicable experience.

Manage internal programs geared towards Agile learning and development.

Coach Project Management leadership and professionals in implementing Agile thinking and guiding client PMOs on ways to support Agile adoption.

Develop solutions to support QA processes in an iterative development environment. Agile Coach, Tata Consultancy Services March 2018 – February 2019

Lead Agile transformation activities through guiding, advising, influencing, and mentoring business leaders, organization executives, and teams.

Implemented continuous integration processes and incorporated a systems-thinking approach.

Provided thought leadership through strategic thinking, innovation, and methodology improvement.

Worked closely with CTOs and Directors across technology and business units to resolve conflicts impeding project execution, value delivery, and communications. Agile Coach, Bank of America (Contractor) November 2017 – February 2018

Ensured alignment on dependencies by working with RTEs, Scrum Masters, and program leaders.

Coached globally distributed teams through SAFe execution and transformation activities.

Facilitated PI Planning, Scrum ceremonies, and events related SAFe Advised and influenced leadership on opportunities to optimize Agility.

Supported adoption of Agile Lifecycle Management tools. Scrum Master, Duke Energy (Contractor) November 2016 – October 2017

Designed and co-facilitated training workshops related to Agile Principles and Values, Scrum Framework, and Kanban basics.

Transitioned waterfall projects to the Scrum and Kanban execution.

Mentored new Scrum Masters, facilitated Agile trainings, and provided Agile leadership coaching.

Founding member of the Community of Practice focused on evangelizing and promoting Agile concepts, ideas, and proven practices.

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Scrum Master, Sonic Automotive April 2016 – October 2016

Educated data science team on methods of story writing and Sprint execution for data driven projects.

Implemented a cohesive execution of Scrum Framework for Application Development teams inclusive of two vendor support teams.

Created and implemented a process for managing production issues within the iterative delivery cycles.

Conducted Agile leadership training and team level refresher workshops. TIAA September 2012 – October 2016

Scrum Master

March 2015 – May 2016

Oversaw the adoption of Scrum for app/dev projects. Introduced Scrum values resulting in increased quality and reduced defects for SharePoint application development. Transitioned waterfall projects to Agile-Scrum and coached business stakeholders on good Product Owner practices. Senior Systems Analyst

April 2013 – March 2015

Performed project management duties for small to medium projects, including budget management, vendor coordination, and project roadmap management. Mitigated risks due to operational gaps between platform and application development teams through work prioritization. Provided guidance in the end to end design, development, and delivery of SharePoint applications and services. Business Analyst, TIAA (Contractor)

September 2012 – March 2013

Documented business requirements, increased end user knowledge of Out-Of-The-Box (OOTB) SharePoint capabilities, and completed lightweight development and custom SharePoint solutions. Business Support Analyst, Bank of America April 2011 – September 2012 Technical support resource for Risk Management team providing automated solutions to bridge operational and knowledge gaps between teams in the Small Business Risk Management organization. Test Analyst, Duke Energy (Contractor) November 2010 – April 2011 Performed regression testing using Test Director, Quality Center, and TOAD for SQL to retrieve wattage usage data for use in regression and functional testing scripts Business Analyst, Lowe’s Corporation (Contractor) March 2009 – October 2010 Performed risk analysis and mitigation, reduced process bottlenecks negatively impacting speed to market, and developed technical roadmap for the evolution of content management compliance.

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