Sales Manager
Resume:
JOSE-LUIS OTERO
adcptg@r.postjobfree.com
PROFESSIONAL PROFILE
Seasoned, versatile and well-respected professional with 15+ years of experience in Sales, Business Development, Management and Customer Experience. Strategic leader offering impeccable business acumen and record of success in account management and sales.
Business Development
Strategic Planning
Multi-Channel Market Penetration
Data and Competitive Analysis
Sales Intelligence & Leadership
Resource Management
Strategic Negotiation & Partnerships
Staff Training & Development
Cross Functional Leadership
HIGHLIGHTS OF QUALIFICATIONS
Adept at generating impressive sales results, capturing market share and maximizing client base; able to visualize, anticipate and react to today’s rapidly changing marketplace and disrupting technology, while retaining a keen focus on the bottom line.
Equipped with management expertise and exceptional problem solving, analytical and listening skills to accurately assess clients’ needs.
Highly effective at building and leading international project teams across lines of business, geographic borders, time zones and cultures.
True passion for providing superior customer service, committed to the highest standards of ethics.
Coaching and advisory skills, including promoting Hispanics in Canada’s contribution in the technology sector to the successful implementation of Mentorship Program, Partnerships, Sponsorships & Governance.
Industrial Engineer University degree, complemented with International Trade Program, and Marketing Management Postgraduate Program.
PROFESSIONAL EXPERIENCE
Business Development Consultant 2018 – to present
Advisory and Consultancy - Business Ops and Sales, Toronto, ON Serving clients to improve their presence, productivity and profitability levels strategically, utilizing the technology company’s strength to meet their business goals.
Develop and/or promote clients’ services and products to ensure high and positive levels of customer experience. Director of Sales & Marketing 2015 – 2018
Imbotec Group, Brampton, ON
Main Accountability
Oversaw Business Development, Sales, and Marketing operations. Developed strategic sales and marketing objectives and programs, integrally encompassing Customer Experience (CX) Management. Established sales territories and quotas, manage budgets and evaluate sales performance. JOSE-LUIS OTERO ٠ 647-***-**** ٠ adcptg@r.postjobfree.com 2 P a g e
Key Accomplishments
Leveraged entrepreneurial vision via strategic planning and leadership to deliver measureable and profitable results after applying customized sales initiatives, resulting in doubling company’s annual revenue and growing business an average of 25% yearly.
Designed and implemented processes to enhance sales productivity, through pipelines, CRM tools, and targeted education, resulting in increased viable lead generation by 180% in first year.
Developed new business in existing markets and opening 5 new regions; established a client planning process focused on driving growth via cross-selling and up-selling; facilitated profitable alliances and joint ventures with renowned partners in the industry.
Developed structured advertising campaign to grow brand recognition, including incentive programs; increased the company’s yearly trade shows participation resulting in an augmented customer base by 36% and growing sales an average of 30% per vertical market.
Director of Business Development 2013 – 2015
Tenet Group, Markham, ON
Main Accountability
Served as a key member of the executive team in charge of formulating strategic direction and devising business initiatives for the Mobility/Cloud based solutions consistent with overall strategy. Key Accomplishments
Defined long-term organizational strategic goals; identified new business opportunities and built key customer relationships with long-term partners like HP, Microsoft, IBM, and Oracle.
Identified and developed processes for analysis and systematic research; established a roadmap for implementation of growth opportunities.
Conducted new and existing business within the public and private sector (locally and internationally) for applications using Azure and AWS cloud services for augmented reality, resulting in a 150% territory sales growth.
Spearheaded events and presentations; managed proposal developments; built and maintained key business and client relationships.
Corporate Business Development Manager – LAC 2011 – 2013 GEEP Inc., Toronto, ON
Main Accountability
Managed all the business development projects of the Latin American & the Caribbean (LAC) region through building relationships, establishing partnerships, exploring potential acquisitions and franchise opportunities. Key Accomplishments
Led regional business development activities to drive new revenue, including innovative new business approaches and business acquisitions targeting new vertical markets that doubled the region’s growth.
Identified opportunities & landed on projects ranging $50,000 to $3,000,000, resulting in increasing revenue targets.
Created business plan to transition from solution partnerships to integrated franchise and/or corporate agreements, aligned with the corporate strategy, business conceptualization and procedures. Sales Manager 2008 – 2011
High Tech Communications Inc., Toronto, ON
Main Accountability
Accountable for providing strategic and hands-on delivery on sales, marketing, project management, and business development; for the high tech and telecommunications industries. JOSE-LUIS OTERO ٠ 647-***-**** ٠ adcptg@r.postjobfree.com 3 P a g e
Key Accomplishments
Increased overall company revenue by 32%; built a solid customer base by developing a strong rapport and identifying customer needs to match requirements with reliable, secure, and cost effective solutions, resulting in sales, service and subscribers growth.
Introduced three new worldwide known international vendors in the Information Security SAN industries, including one with a projected North American market growth of up to 5 billion dollars. Director of Operations – LAC 2005 – 2007
Fortress Technology Inc., Toronto, ON
Main Accountability
Lead the planning, coordination, implementation and evaluation of all activities for the sales, marketing, operations and profitability of the Latin American and the Caribbean (LAC) region. Key Accomplishments
Doubled sales volume for two consecutive years by re-engineering sales territories’ structure and capabilities with a solid professional sales network (hiring and training), including regional service and maintenance agreements with major corporations in the industry.
Designed, established, and implemented an organizational structure to effectively coordinate all operational functions of a new Brazilian manufacturing facility.
Pioneered product positioning strategies and marketing plans that led to average annual growth revenue of 40% Senior International Sales Manager – Ibero-America 2003 – 2005 Sunwell Technologies Inc., Woodbridge, ON
Main Accountability
Accountable for the sales and profitability of the territories by managing a multi-channel sales team, solidifying partnerships, expanding product awareness and distribution operations. Key Accomplishments
Directed all aspects of exports sales operations by extensive traveling to Latin America, The Caribbean, Spain and Portugal. Conducted bottom-up reorganization of the international sales team.
Doubled sales volume for the region in the first 2 years, including sextupling the number of projects.
Led development of a strategic plan that turned loss status into a profitable Strategic Business Unit EDUCATION
International Trade Certificate, Ryerson University.
Marketing Management Certificate, Humber College.
Honours Bachelor of Science, Industrial Engineering, University of Lima. PROFESSIONAL DEVELOPMENT
Certified in Symantec, Nexsan & Avaya
Online Partner Trainings
PMP Program, MS Project/Primavera.
Hi-Tech Institute, Toronto, ON
Optical, Microwave, and X-RaySystems Training
Thermo Fisher Scientific, Boston, MA, U.S.
Chester L. Karrass’ “Effective Negotiating”
Thermo Fisher Scientific Center, MN, U.S.
Marketing through Distributors
University of Wisconsin, Madison, WI, U.S.
Advanced Computer Training in Oracle & LAN
University of Toronto, Toronto, ON
Multimedia, LAN/WAN, and ISDN
Bell Canada Telecom Center, Toronto, ON
Imaging and Printing Products Training
E.I. Du Pont De Nemours Center, DE
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