Sales Executive,receptionist,cashier, customer care services
Resume:
AINOMUJJUNI HOPE
SALES EXECUTIVE/CASHIER
KINGDOM OF BAHRAIN
**********@*****.***
NATIONALITY: UGANDAN
GENDER: FEMALE
RELIGION: CHRISTIAN
MARITAL STATUS: SINGLE
DATE OF BIRTH: 18/12/1996
CAREER PROFILE
Customer service-oriented sales professional with a track record of success convincing
customers, explaining product features, performing suggestive selling and up selling, and
leading customers through purchasing processes. A pleasant and friendly person who works
collaboratively in fast-paced and busy retail environments. Able to ensure that payment
processes are appropriately handled.
CORE SKILLS
•Excellent written and verbal communication skills in English
•Good knowledge about Microsoft office
•Speaking basic Arabic
•Marketing support
•After sales services
•Shelves maintenance
•Payment processing
•Cash handing
•Ability to analyze and understand the market and clients needs
CAREER SUMMARY EMPORIO AMANI AND SARAH AL RASHID GROUP
( SALES LADY/CASHIER) part timer
APRIL2019 -present
KEY RESPONSIBILITIES•
Greet customers when they arrive at the store and inquire into their specific purpose for
visiting.
•Determine customers' buying requirements by engaging them in conversation and ensure
that they are provided with the information that they need.
•Direct and lead customers to the aisle of shelve that hosts their choice of product.
Explain product features and benefits and perform demonstrations to build upon them.
•Provide customers with information on prices and discount deals in a bid to help them make
buying decisions.
•Lead customers through the purchasing process by ensuring that their products are
appropriately scanned and bagged as instructed.
•Arrange for home or office deliveries to be made for products that cannot be carried out from
the store due to their size.
•Provide after-sales services by calling customers to inquire into their experiences in using the
product.
2015 December -2016september Nakumatt supermarket Kampala Uganda Saleslady
KEY RESPONSIBILITIES
•Monitors competition by gathering current marketplace information on pricing,
products, delivery schedules, merchandising techniques etc.
•Recommends changes in products, services and policy by evaluating results and
competitive developments
•Resolves customer complaints by investigating problems, developing solutions,
preparing reports and making recommendations to the management
•Maintains professional and technical knowledge by attending educational workshops,
reviewing professional publications and establishing personal networks
•Provides historical records by maintaining records n area and customer sales
•Contributes to team effort by accomplishing related results as needed
•Adjusts sales of presentations by studying the type of sales outlet or trade factor
•Focuses sales efforts by studying existing and potential volume of dealers
•Submits orders by referring to price lists and product literature
EDUCATION AND QUALIFICATIONS
•UGANDA ADVANCED CERTIFICATE OF EDUCATION (UACE)(2009-2012)
•UGANDA CERTIFICATE OF EDUCATION (UCE)(2007-2008)
•CERTIFICATE IN STRATEGIC RETAIL MANAGEMENT(2013-2014)
REFERENCES
Supporting Documents and References will be provided upon request
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