G MURALI KRISHNA

Contact: +91-962*******

Email: adcpr2@r.postjobfree.com

Currently working as a Salesforce.com Developer in IBM India Pvt.Ltd Bangalore having 4.9 Years of progressive experience in analysis, support and development in salesforce Lightening development using Aura component, SLDS, HTML, CSS and JavaScript.

Good knowledge of Python scripting, Siebel CRM and Oracle SQL.

Good Exposure on Visual Force pages, Apex, Triggers, Asynchronous features of salesforce like, Batch Apex, Future methods, Queueable classes and Scheduled classes.

Experienced in Reports & Dashboards, Workflows & Approvals and other salesforce point and click functionalities.

Used Different data tools- Apex Data Loader, Import Wizard, Workbench, SFDC data Export and Mass Delete.

Experience of Data Migration using ANT, Click/Quick deploy and Salesforce workbench from One Salesforce Org to another.

Primary skill : Salesforce Lightning with Aura based community development, JavaScript, CSS, Workbench, Data loader, SOQL and Salesforce Development, SOQL, SOSL

Secondary Skills : Python, SQL

IDE Used : Microsoft Visual studio 2010 and 2012, Force.com, VS code.

Version Control : GIT, Click deploy.

Project Management Tools : Service-Now, Rally.

B.Tech from BIT IT Hindupur JNTUA Anantapur, 2012 IBM India Pvt.Ltd May 2015 – Present

Application Development Analyst

Projects:

Application : Healthcare-Digital (An Aura component based Lightning community).

Duration : Feb 2019 - Present

Designation : Associate Software Engineer

Description : Our client is a leading machinery and instrument provider in healthcare industry.

Healthcare-Digital (HCD) is a Lightening community with below features: Feature to publish knowledge articles about latest technology, machinery and medical inventions in Healthcare industry.

Live Chat support to community agent featured with multiple skills/Product Line/Modality. In case of unavailability of an agent, feature to register a case against already bought product or article published.

Installation guide for already bought products.

Feature to like, comment and share published articles on community. Profile Summary:

Skills:

Education:

Professional Experience:

Responsibilities:

o My role is as a full stack developer of this community. o As a Full-Stack developer I am responsible for component creation as well as data manipulation and parsing at backend i.e. from aura component to CSS and from JavaScript to Apex class development.

o I am responsible to write Unit test classes for Apex class I have developed. o Feature enhancement, bug fix, optimization and UI cleanup were also part of my responsibility. o My role was senior developer for this lightning community.

Application: Salesforce Cloud CRM, ServiceMax

Duration: Jan 2017 – Nov 2018

Designation: Application Development Analyst

Description: Business offers various healthcare related products to its customer. All the data related to Products, contracts, cases are stored in Salesforce and in order to manage its Services they are using ServiceMax. So we have helped them in customize things in Salesforce which cannot be done in ServiceMax package. Like customizing their case closure process, managing their contracts.

Responsibilities:

o Designing and deploying Custom tabs, Custom Objects, Components, Visual Force Pages, validation rules, Triggers, Apex Classes, Approval Processes and Auto-Response Rules for automating business logic.

o Creating workflow rules and defined related tasks, email alerts, and field updates while operating with standard Salesforce objects like Accounts, Contacts, Leads, Cases and Opportunities. o Implementing pick lists, lookups, master detail relationships, and Record Types, Assignment rules, Web-to-Lead and Auto-Response rules.

o Accountable for administration of Salesforce by creating Profiles, Roles, Page Layouts, Org-Wide default, sharing rules, Work Flows, Approval Processes for large end-user base besides performing customization using Apex and Visual force.

o Managing the entire range of activity pertaining to forming custom objects, fields, record types, rollup summary fields besides designing various advanced fields like Pick list, Custom Formula Fields, Field Dependencies and Validation Rules.

Application: Python Scripting, Siebel, SQL Developer, Eclipse, Jenkins, SOAP

Duration: May 2015- Nov 2016

Designation: Associate Software Engineer

Description: Created automated scripts of daily Activities which were done manually and automated month end issues which were escalated every month by pre-checking through automated scripts and reduced last minute hustle. Successfully executed all daily issues related to Order management in Siebel and reduced the work by SQL Query and taking out the defects after the release.

Responsibilities:

o Efficaciously organized the Python script in accordance with the client’s requirement and specification.

o Build Scripts on daily issues to reduce the open order count and reducing SLA’s o Highlighted the Major issues which should be done on priority and automated it Declaration:

I hear by declare that information furnished above is true to the best of my knowledge. Place: Bangalore

Date: G MURALIKRISHNA

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