VIJAY SINGH NEGI
Address: A-****, *nd Floor, Greenfield Colony, Faridabad, Haryana-121001
Contact: +91-783*******; Email: ********@*****.*** OBJECTIVE
Adaptable professional with 8 years of experience and a proven knowledge of conflict resolution, customer satisfaction, and vendor sourcing. Aiming to leverage my skills to successfully fill the Assistant Manager role at your company.
PROFILE
● Experience of 8 years in reporting with the use of formulas and various formatting techniques in MS Excel.
● Appreciated and rewarded for most number of customer appreciations all over the department.
● Experience in handling and managing team in the absence of Team Leaders effectively and efficiently.
● Experience of applying formulas in the Raw Data given to take out useful information in order to make Database.
● Experience of interacting with insureds, hospitals and insurance companies Internationally over emails and calls in order to keep the documentation updated for claims processing.
● Ability to complete work within the assigned time & quality parameters, possess strong communication & interpersonal skills.
● Capable of evaluating, investigating & resolving compliance issues and concern.
● Hands on experience in responding and tracking all grievances/correspondence with employees and concerned authority.
PROFESSIONAL EXPERIENCE
● ROADZEN ASSISTANCE INDIA PVT LTD ● SENIOR CLAIMS ASSISTANT ● Ongoing Duration: January 2018 – Ongoing
● Handling the claims of vendors after providing services and process billing.
● Processing payments for the Vendors after thorough check of the reports and data provided from operations and MIS department and convert it into Database.
● Rechecking the data received from Operations department and re-audit the data to make it ready for clients.
● Handling Vendor’s queries and resolving them. Maintaining quality alliance with Vendors.
● AXA-ASSISTANCE INDIA PVT LTD ● SENIOR OPERATION COORDINATOR ● 2 Years Duration: October 2015 – December 2017
● Handling International medical and Travel claims, arranging house call doctors for international patients on the request from their insurance companies all over the world.
● Arranging OPD, IPD and Emergency visit for International patients, fetching all the necessary documents from hospital all over the world to process claims
● Taking care of Invoicing part as well in the Operations Department.
● Managing end to end MIS reports and data received from client and sales making it ready for use for all the agents and updating the client in case of any difference in data.
● Billing and Auditing of all the cases so that the claims department does not face any issue for the payments to the providers for any case and any client.
● Reconciling Data used by Higher Management directly for the Dashboard .
● Monthly and Weekly reporting for all the clients on the cases done by the team with all the details.
● IKON OUTSOURCING PVT LTD ● SENIOR EXECUTIVE - Compliance ● 3 Years Duration: March 2011 - September 2014
● Knowledge & Preparing documents of various applicable labour laws on PAN India Basis.
● Ensure that organization understand and comply with all laws or regulations that apply to organization business.
● Maintain records of compliance activities and provide it to the top management and highlighting the areas of potential risk to the organization.
● Make reports for different uses from lot of data received from different sources for the higher management and clients
● Make sure that the statutory measures are implemented in the company. EDUCATIONAL CREDENTIALS
● Graduation (B.Com) from Delhi University
● 12th, 2009; CBSE
● 10th, 2007; CBSE
Other Skills
● Proficiency in MS Office
● Experience of handling International Customer and Clients
● Good communication skill
● Hobbies includes Football and Cricket
DECLARATION:
I hereby declare that the given above information are true to the best of my knowledge and belief and can be supported with reliable documents when needed.
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VIJAY SINGH NEGI