Social Media Manager

Justin L. Culver

************@*****.*** - 614-***-****

OVERVIEW

I am a seasoned professional (PMP & PSM trained) with over 12 years of management experience improving business performance, visibility and overall productivity for national and international organizations. With my well-rounded business background I am seeking a leadership role where I am given the opportunity to create outstanding deliverables, mentor & learn from others, and utilize my unique approaches to problem solving. EXPERIENCE

Safelite Autoglass 12/2017 - Present

Scrum Master / Agile Coach / Agile Project Manager

- Actively improved the overall performance of six cross-functional agile teams within the IT space by analyzing historical data, researching overall agility trends and coaching process efficiencies team-wide

- Key player in revamping the innovation space with a new hackathon format with Customer Experience

- Champion of multi-disciplinary coaching with all agile teams within the organization’s IT hierarchy including Fulfillment, Field supply, Agile Practice as well as various sub teams and feature teams

- Worked as their agile reporting lead managing relevant projects, timelines, performance & metrics

- Actively involved with the agile practice programming including weekly trendsetting, mentoring & vision

- Increased visibility on several intake process initiatives, with previously siloed teams, for full visibility WhiteSpace/Abbott (Contract) 8/2017 - 11/2017

Integrated Marketing Sr. PM, Scrum Master, Agile Coach

-- Abbott Nutrition (corporate office)

- Developed high-profile project plans, $1.5M+ budget tracking, project estimation, agility, and ROI

- Bridged competing interests of designers, developers, account managers, and internal/external clients

- Thought leadership for waterfall to agile recommendations and digital transformation at the C-level

- Champion of functional and technical specifications for onshore and offshore staff and clients Careworks (Contract) 4/2017 - 8/2017

Senior Consultant - Sr. PM, Agile Coach, BA

-- LBrands (corporate office)

- Championed their unique predictability pay program rollout as a senior PM, BA and agile/scrum trainer

- Implemented agile consulting, JIRA story creation, and project analysis for both Seattle and Emeryville

- Lead daily update meetings, defect & story triage, agile board maintenance & team scope compliance

- Adhered to comprehensive compliance standards for both states’ stringent legal associate standards Sogeti USA, LLC (Contract) 6/2015 - 3/2017

Senior IT Consultant - Sr. PM, BA, Scrum Master, QA Manager, Agile Coach

-- The Motorists Group (corporate office) 11/2016 - 3/2017

- Worked on their Customer Experience team managing their EPiServer CMS setup and maintenance for 5 internal websites and their public website

- Monitored overall scope of the project; Championed and monitored sprint workflow through all sprints

- Managed daily, weekly and monthly analytics within Rally to maintain iteration burndown, retrospective meetings, daily standups, story creation, defect logging, backlog grooming and change requests

-- Express (corporate office) 2/2016 - 11/2016

- Successfully managed their Social Login & Social Loyalty eComm projects including contract negotiations, frontend & backend development, UI redesign, 3rd party API integrations, and overall project planning and execution

- Exceeded expectations as their QA Lead for their RMS build, testing, and rollout in September 2016

- Managed agile-centric IT teams with daily scrum standup meetings, all Jira story creation, triage and scope creep minimization, defect monitoring, daily Kanban board grooming and general reporting

-- Abercrombie & Fitch (corporate office) 6/2015 - 1/2016

- Successfully co-spearheaded their strict agile QA & testing efforts within all three brands including Abercrombie & Fitch, A&F Kids, and Hollister; This was their European “POPins” launch in 2015

- Worked on two programming teams with product owners to coordinate defect logging, backlog grooming, scrum meetings, retrospectives, and overall company excellence using agile methodologies Adept Marketing 1/2014 - 5/2015

Sr. Project Manager & Consultant

-- Played a large role in their initial rollout of the agile methodology within their web/dev environment

-- Developed and managed successful project plans for local SMBs to large international clients

-- Monitored and managed day-to-day activities of the project team and ensured deliverables and project timelines were met to exceed client perception and expectations

-- Managed all schedules, budgets, assets, and overall project planning to ensure timely project delivery Directions for Youth & Families, Inc. 10/2012 - 5/2015 Community Marketing Executive

-- Promoted to the CEO’s direct reports for program optimization, budget analysis, and business marketability

-- Created a 90% increase of marketing assets including digital, experiential and social media overhauls

-- Increased 20% of revenue by championing new fundraising efforts and minimizing unprofitable practices

-- Successfully cultivated and maintained annual charitable partnerships with high level clients in central Ohio

-- Managed all Adwords campaigns and SEO optimizations with average non-profit budget of $120K annually Google, Inc. (Contract) 8/2011 – 11/2012

Field Marketing Lead & Sr. Project & Verticals Manager

-- Presented at GABO events nationally increasing total Google Places pages claimed by 33% nationally

-- Managed local and national campaigns for D4G, Google+, GYBO & G+YC with CRM tracking for staff

-- Directly involved with Google I/O Live & Extended ‘12 broadcasting to 3.5M in 172 countries worldwide

-- Worked on diminishing Ohio SMB’s without an online presence to 54%; national average in USA is 63%

-- Worked on the 2011 Ohio Economic Activity of $1.4B and $1.1M in AdWords for SMB’s in Ohio Partnerships Manager (Internal Promotion) 2/2012 – 4/2012

-- Managed high level planning for GYBO Campaign in 2012 for 36 states and over 75 staff

-- Maintained national logistics planning, tracking and execution for GYBO Tier 1, 2 & 3 events nationally

-- Facilitated trainings on presentations and new product rollouts for all Team Leads and their staff Sinclair Broadcast Group, Inc. 2/2011 – 7/2011

Digital Interactive Sales & Marketing Executive

-- Exceeded projected sales performance by 35% and maintain accurate records for national campaigns

-- Increased ROI and reach in the local Columbus market for MobiDeals Digital Marketing Campaign

-- Facilitated local marketing initiatives and managed sales outreach to local businesses and their staff

-- Surpassed company-wide budgeted revenue goals for both broadcast stations and general staffing Promotions Group West (Contract) 1/2010 – 2/2011

Regional Sr. Project & Market Manager

-- Exceeded the expectations of a multi-million dollar client (Pepsi) in Ohio, increasing overall profits

-- Maintained overall logistics, management, projects, event performance, reporting and staffing

-- Maintained analytics on market fluctuations and trends, keeping the team competitive within the market

-- Flexibility with over $1M of company assets while merchandising and providing HR services to all staff EDUCATION

Kent State University -- Kent, OH 8/2000 – 5/2004

BA - Psychology with Premed & graduate level ethics courses incorporated into the curriculum Columbus State Community College -- Columbus, OH 8/2001 – 12/2005 EMT-B & I Certifications - Emergency Medical Technician certification including an internship and full time work within central Ohio fire departments and a private ambulance company Pacific College of Oriental Medicine – San Diego, CA 8/2007 – 12/2007 MA (Cert Program)- Coursework completed within TCM and Tui Na modalities AFFILIATIONS & RECOGNITIONS

Team On Your Back Award Google - 1st Award Winner 1/2012 – 9/2012 Top Training Score Recognition Reach Local Training Award 9/2012 – 9/2012 Agility & Scrum Trainer Sogeti, USA 1/2016 – 3/2017 The Way of Compassion Active Board Member 5/2018 – Present Project Management Institute Active Institute Member 9/2016 - Present SKILLS

Sr. Scrum Master (PSM trained), Sr. Project Management (PMP trained), Agile Trainer, Spanish Proficient UI/UX, Zeplin, Adobe CS Suite, Business Development, HR/Compliance, Social Media Management, Microsoft OS/Office, Salesforce, Jira/Confluence, Rally, CA PPM, Basecamp, Asana, LiquidPlanner, IT Consulting, InVision, Public Speaking, SharePoint, GatherContent, Google Apps Suite, Teradata, Oracle ATG, Account & Market Management, Analytics, Logistics Management, Startups, Experiential/Guerilla Marketing

BUSINESS LINKS

Portfolio - https://remote.com/justinculver

LinkedIn - http://www.linkedin.com/in/justinlculver REFERENCES

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MY TRAVELS

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