Analyst Life Insurance

STEPHEN BARNER

Grayson, GA 678-***-**** ********@***.*** linkedin.com/in/Stephen-barner-83705a52/

Senior Business Analyst

Leveraging technical expertise to drive innovative strategy, solutions, and success for dynamic organizations.

Highly analytical and intuitive business analyst leader with repeated success guiding complex projects and supporting sizable teams in the design, integration, and maintenance of leading-edge analytics strategy and solutions. Talent for designing and integrating technology projects that safeguard information, optimize business systems, drive innovation, and propel revenue streams. Excellent communicator and collaborator; able to forge key relationships with stakeholders, and build consensus across all organizational levels.

Signature Expertise

Project Management Enterprise IT Operations Performance Monitoring Quality Assurance Regulatory Compliance Risk Analysis Product Roadmap Process Design & Improvement Software Development Statistics Agile and Waterfall Development Methodologies

Technical Expertise

COBOL I & II MicroFocus COBOL PL-1 HTML JCL SQL UNIX Visual Basic CA7 Endevor ISPF FileAid

Expediter VSAM TSO Horizon ClearQuest TestDirector RoboHelp Project Workbook (PWB) Itrace

RequisitePro WinSCP CQTM ControlM EDIFECS SpecBuilder MOVEit Central Admin XML Publisher UltraEdit ABACUS jira ALM Rally Microsoft TFS Splunk, Visual Basic ACE.

Professional Experience

Anthem; Cognizant Atlanta, GA Dec. 2019 – Present

BUSINESS SYSTEMS ANALYST

Work with business and product owner to understand and develop solutions for underwriting system defects and other system updates.

Evaluate and developed testing strategies for New Business and Renewal underwriting system updates based agile user stories.

Create and evaluated quotes in ABACUS rating systems to identify and correct system defects and modifications.

Utilize analytical skills to enhance, update and advise on Excel print documentation and reporting modifications from underwriting system.

Support and maintained critical excel spreadsheet print reports utilizing Visual Basic to support ABACUS underwriting system.

Demonstrate use of best practices and processes to update and maintain Formula Designer application code to support the associated underwriting application and necessary modifications.

Collaborate with other team members to provide support to the product owner and underwriting business teams to support development.

Metropolitan Life Insurance Company; Cognizant Atlanta, GA Aug. 2015 – Feb. 2019

SENIOR BUSINESS ANALYST

Delivered strategic oversight and direction to end-to-end project and program management to build highly-influential analytics to drive business decisions.

Developed and leverage detailed analysis to prioritize business requirement document assignments based on release schedules for client deliverables.

Spearheaded client interfacing to facilitate customer approval, issue continual updates, and ensure comprehensive pre and post-production support comprising system updates.

Created innovative Visual Basic programs and Macros to optimize Excel data and streamline processing of large data sheets.

Advised team members on requirement document creation and associated processes and alternatives in order to optimize system updates and data correction.

Performed assigned production support for ACE conversions and release deliverables, and determine client specifications to initiate updates; ensure seamless change request processing to expedite modifications.

Created business requirements and documentation for review and approval from MetLife stakeholders.

Coordinated with development team to implement changes and understand the effects on the current system and analyzing system-related problems.

Anthem; Cognizant Atlanta, GA, Jan. 2015 – Jun. 2015

SYSTEMS ANALYST

Created NASCO source system documentation for development team and led review sessions to ensure comprehensive requirement gathering and analysis; advise development team on technical specifications.

Unified cross-functional teams in order to resolve functional interdependencies and integrate solutions.

Propelled strategic communication comprising milestone prioritization to identify business system project requirements.

Ernst & Young; Cognizant Atlanta, GA Jun. 2014 – Oct. 2014

SENIOR BUSINESS ANALYST

Collaborated with client on new functionality and web page layouts to determine user story constraints; optimized user stories in TFS to enhance management reporting and facilitated estimation and reviews.

Conducted initial quality reviews for recently developed functionality prior to QA review and testing

Collaborated with QA and development team members to resolve discrepancies and advise on propelled critical updates to align with user story specifications

Collaborated with cross-functional team members to drive performance improvements of functional interdependencies and advise on solutions

Utilized agile methodologies and principles to drive quality assurance for all deliverables.

Xerox; Cognizant Atlanta, GA Apr. 2008 – Apr. 2014

SENIOR BUSINESS ANALYST

Provided expert leadership and comprehensive oversight to EDI/AVR, EDMS, Service Authorization and Pharmacy functional testing; created functional requirements; optimized documentation to ensure design adherence.

Instructed EDI and EDMS team members on the purpose and use of various testing tools and techniques.

Created and documented OCR business rules and associated file layout specifications for claims imaging process.

Collaborated with stakeholders to analyze business needs and requirements; customized documentation and specifications in adherence to standard templates.

Performed regression, integration and functional testing for associated test cases.

Developed and managed test case and test data to identify deficiencies; analyzed, documented, and communicated test results and spearhead mitigation and resolution initiatives.

Created and executed SQL scripts to verify test data and test result discrepancies.

Monitored claims front end imaging and Medicaid Management Information System (MMIS) for claims processing balancing; ensured regulatory compliance for HIPAA for Alaska Medicaid.

Internal Data Resources Atlanta, GA Feb. 2007 – Mar. 2008

WEB BUSINESS ANALYST

Ensured UAT test results supported business and system requirements; streamlined documentation of gaps between the functionality of the application and customer requirements.

Executed test cases for Web based applications to ensure software optimization and alignment with designer specifications and client requirements.

Spearheaded test case evaluation to ensure accurate testing of system updates and modifications; performed regression, integration, functional testing for related test cases, and optimized data to correct deficiencies.

Identified, analyzed, and documents defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content.

Led program improvement recommendation and revision initiatives in collaboration with cross-functional programmers and system analysts.

Tested and verified Java Web based applications to include performance and regression testing; strategically documented, tracked and communicated detailed test analysis.

Developed and modified manual test cases to meet customer requirements.

Provided oversight and leadership of collection, analysis, design, documentation of business and functional requirements and supporting use cases.

Developed and communicated business and functional requirements for the design and implementation of business solutions; aligned internal work streams, comprising technical support, to identify all solutions.

Utilized Formal development life cycle (SDLC) methodologies.

Matrix Resources & Cingular Wireless Atlanta, GA Apr. 2005 – Jan. 2007

SENIOR BUSINESS ANALYST

Delivered strategic direction and oversight of project plan, testing status, and customer interfacing to mitigate and resolve testing issues; propelled on-time and under-budget project completion

Liaised with customer stakeholders and internal and workgroups in order to identify and analyze business process systems and project requirements.

Spearheaded collection, analysis, design, documentation of business and functional requirements and supports.

Developed and communicated business and functional requirements for design and implementation of business solutions; collaborate with technical teams identify and drive technical solutions.

Utilized Formal development life cycle (SDLC) and (RUP) methodologies.

Facilitated User Acceptance Test (UAT) sessions for project testing efforts.

Ensured UAT test results supported business and system requirements.

Electronic Data Systems Atlanta, GA Jan. 1998 – Sep. 2004

PROGRAMMER ANALYST/RRI FUNCTIONAL AREA LEAD

Provided expert oversight and leadership of meetings with state personnel, Siebel and FileNet integration team to gather and define project requirements, ensuring task completion ahead of schedule and under budget.

Created documentation for disaster recovery, system administrator and maintenance procedures.

Managed issue escalation on items that jeopardized project plan date objectives.

Conducted walk-throughs and developed business rules for imaging environment; acted as system administrator for RRI claims imaging system.

Conducted post implementation training for imaging system personnel.

Developed and delivered detailed analytics and key business insights, recommendations, and status updates to senior leadership.

Orchestrated test case evaluation to ensure accurate testing of system updates and modifications; performed regression, integration, functional testing for related test cases, and optimized data to correct deficiencies.

Defined, assessed, and documented defects, questionable functions, errors, and inconsistencies in program functions, outputs, online screens, and content.

Tested and verified applications to include performance and regression testing; strategically documented, tracked and communicated detailed test analysis.

Developed and communicated business and functional requirements for the design and implementation of business solutions; aligned internal work streams, comprising technical support, to identify all solutions.

Created and maintained imaging system issues log.

Defined client’s project goals and elaborated into project objectives and performance acceptance criteria.

Launched trainings as SME of MicroFocus COBOL, imaging process, and business rules updates.

Worked with the client to develop detailed functional designs for sign-off.

Conducted defect analysis, unit testing, and debugging of program updates, including necessary escalations.

Developed and optimized programs in COBOL, CICS, and JCL.

Monitored claims front end imaging and Medicaid Management Information System (MMIS) for claims processing balancing; ensured regulatory compliance for HIPAA and other state Medicaid systems (Georgia Medicaid, TennCare).

Education & Credentials

Bachelor of Science Computer Science University of Arkansas at Pine Bluff

Certificates of Completion COBOL I & II, CICS, and JCL

EDS Technical Training Electronic Data Systems Atlanta GA

Certificate Visual C++ Continuing Education Gwinnett Technical College

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