Engineer Manager
Resume:
Leon Smith
Ellisville, MS
Cell: 601-***-****
adcpar@r.postjobfree.com
Objective
To obtain employment as a hard working and respected full time employee. Work Experience
IT Manager 11/2011 – Present
Clark Oil
Waynesboro, MS
Currently administer a large network that supplies 50 convenience stores. Functions include assisting accounting with software needs and daily operations. Manage nine servers along with web filtering, anti-spam, virtualization, backup exec, active directory, 55 DVRs, and domain services. Developed an active backup solution that can restore files and machines easily with minimal downtime. Working to cut costs by applying technology to assist in daily tasks companywide. Proficient in the use of Exchange, Outlook, MS Server, Backup Exec, PDI, Barracuda, and Sonic Wall devices. Also maintain and install cabling for any and all new locations.
Field Support Supervisor 9/2011 – 11/2011
Decision One
Hattiesburg, MS
Provides on-site technical support for a large customer base that included United Airlines, Army COE, Dell Support, ADT, LabCorp, IBM, BestBuy, and Kmart. Special projects allowed for a team of contractor’s to be used and they would be under my direct supervision. All services were handled per customer SLA and other requirements. The service territory covered the state of Mississippi with an average travel of 1000 miles per week. Field Support Specialist 5/2011 – 9/2011
CompuCom Systems
Hattiesburg, MS
Provided on-site support services that included a 24 hour call schedule, for Kangaroo fuel stores. Allied Electronics, IBM Sure POS, and Dell computers were serviced in a timely and professional manner according to customer requirements. The service territory covered the southern portions of Mississippi, Alabama, and Louisiana with an average travel of 1000+ miles per week.
Systems Developer 7/2007 – 5/2011
Howard Technology Solutions
Ellisville, MS
Worked as the lead desktop and workstation systems developer for Howard Technology Solutions. Some of my duties include developing new desktop computer models to be sold mainstream, assisting production with technical issues, and providing onsite technical support when needed. Working closely with component manufacturers such as, Nvidia, Creative, Intel, Microsoft, and Super Micro have given me confidence to succeed in the information technology field. Also developed and implemented training programs for sales teams. Field Product Specialist 7/2006 - 6/2007
Pitney Bowes
Meridian, Ms
Installed, configured, and repaired mail machines and insertion units. Managed high end mail processing-coding-presorting-shipping software. Received certification on several 3rd party systems including HP RAID servers through Ideal Computer Solutions, finishing equipment from General Binding Corp, HP, Tally-Genicom, and Lexmark systems. Also worked with customers to resolve problems quickly while maintaining a high customer service rating. Electronic Security Tech 10/2002 - 8/2006
South Central Regional Medical Center
Laurel, Ms
Installed and managed Northern Computers and Honeywell access control systems. Implemented small work groups and domains to use in a Windows based environment. Installed and deployed electronic door lock mechanisms, biometrics for narcotics lockups, and built high end Pentium based workstations - servers programmed with Microsoft Windows 2000 Professional, Server 2003 Enterprise Edition. And XP Professional with SP2. Installed security cameras over CAT5. Assisted dispatch and monitored recording equipment for unusual activities. Maintained high level lockups for controlled substances storage units. Also monitored and maintained the condition of radio equipment such as repeaters and 800mhz systems. Assistant Manager 10/2001 - 7/2002
Blockbuster Video
Laurel, Ms
Performed store duties, promoted customer sales among employees. Helped others to develop leadership skills.
Skill Sets
Active Directory, Exchange, PC Design – Troubleshooting, Network Planning, Implementation, Server Design, Disaster Recovery, HTML, PHP, Cisco Equipment, Cost Planning, VOIP. Education
4/2011 – Present
University Of Phoenix Online
Bachelors Degree in Information Systems
Network Administration and Security
10/2003 - 5/2006
Jones County Junior College
Ellisville, MS
Associate Degree in Applied Science
Computer Information Systems and Networking
5/2001
West Jones High
Laurel, Ms
Certifications
Comp TIA A+
Numerous Dell Certifications
IBM Sure POS
HP Tech
References
Andrew McNatt
Field Engineer
Technology Group
John Gerlach
Specialty Products Engineer
Howard Technology Solutions
Justin Moynihan
Engineer
VMWare
Michael Purdy
Engineer
Howard Technology Solutions
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