SAM OFI

Address: Canada Square, Canary Wharf, London, E14 5NR, UK, Tel: +447*********, E-mail: adcovk@r.postjobfree.com CAREER SYNOPSIS:

Sam is a highly experienced technical Senior Programme Manager with over 19 years extensive global Project and Programme Portfolio Management work experience and track record of deployment and delivery of cutting-edge technologies-(Cloud Infrastructures: AWS, Azure, Google, ERP: SAP, ServiceNow, Workday, Salesforce, Sage, Oracle, Financial Trading Platform, HR, CRM, Payroll, Trading Portals, Website ReDesign, Cyber Security, GRC/Risk, Software Development Lifecycle-SDLC- TDD/BDD, SoW /SoR/RFI/RFP/RFQ/Bidding/PoCs & Pilots, Data Separation, Integration, API, Change & Release, Digital Transformation, Robotic Process Automation-RPA/Optimization, Solution Architecture, Data Governance: Master Data Management-MDM, Data Anonymization/Pseudonymization/Cleansing/Deletion

/Purging/Data Integrity/Data Migration, Technology Rationalization & Simplification) using mix of Waterfall/Agile/Scrum/Kanban adopting dynamic delivery approach. He has track record of managing Senior Stakeholders at CXO’s/VP/EVP level including global multi-party Vendors, Technology Partners, proactive about global technology change and risk profiling. He is a Technology Evangelist and Project Management Pope driving world-class product conception, Business Requirement Validation, Process Optimization, ERP implementation Deployment, Domain & Server Journey to Cloud-PaaS/IaaS/IaaS-(AWS), Analytical. Artificial Intelligence-AI, Algorithm embedment, Chatbots, & Machine Learning adoption, Complex IRM/Cyber Security/Vulnerability Vigilance, Risk Remediation, Regulatory Compliances bothering on MARS/ GDPR

/DPIA/Data Privacy/Data Protection/ISO/IEC:27001/ISO/ IEC:20000/COBIT /ISO27001/CMMI/ISMS leading implementing technologies including (Identity Access Management: SSO, 2Factor Authentication, BOYD, Encryption, Pen Testing, Vendor Assurance, complex Contract Review, SLA tracking, leading to risk-free new way of working, regulatory compliance, new product integration, Release & Change, facilitating lean thinking, complexity reduction across diverse technology landscape for multi- national organizations across the world.

ACHIEVEMENTS / PROJECTS UNDERTAKEN IN RECENT TIME: 1. Microsoft SA/RCA/Detego-MDM/Campus/D365/Rave on Microsoft Azure 2. Migra O365: AWS Cloud/Email/Lync/Skype/Onedrive/SharePoint/Win10 3. Shell Finance-HR/ ServiceNow/Workday/Identity & Access Mgt/2factor Authentication 4. Sage X3 Financial-(GL/AR/AP/Cash & Bank/Invoicing/SOP/POP/PnL/BS 5. ServiceNow: Incident/Escalation/Demand/Release/Config/SLA/IT HelpDesk 6. Workday: HRM/Recruitment/Compensation/Benefits/Talent &Workforce Mgt Planning/Recruiting & Selection/Headcount/Onboarding/Performance Mgt 7. MAR, Data Regulatory Compliance GDPR/DPA/DPIA/PECR/GRC/TUPE 8. Salesforce: (Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud on SaaS 9. Shell Digital Smart Automation for Upstream & CWE deployment using AI 10. Chevron Ship Voyage iLogistics Fleet Mgt/E-Mobility/Telematics Live GPS 11. Microsoft Dynamic365 AX v7 2017/365 Enterprise Edition & Dynamic CRM 12. Platts Digital Website Design, Dow Jones Indices eTrading CharlesRivers 13. Data Separation Project: Sage X3 Data Cleansing/Deletion/Integrity/Migration 14. Microsoft Azure/Google Cloud Platform/VMware/Amazon Web Service 15 SAP/HANA/FICO-Ariba Supplier, Sourcing, Contract, Purchase-To-Pay,O2C 16. Migration Eloqua to Marketo, HP HPPM, Jira, VersionOne, Qlikview 17. UKAR Mortgage SageX3, UFSS, Asset Management, PCI, DSS, PKI, PowerBI 18 UKAR UFSS, IFS, EPG, ACH, CHAPS, Swift, CACS, WebSphere/Cube/WTX 19. RFI/RFP/RFQ for Sage,Temenos, Sophis, Finacle, Blackrock Aladdin, Siebel, 20. Oracle e-business Suite R12i to Oracle Fusion Cloud, Hyperion, CAPIQ, TUPE 21. FI/CO/SD/SCM/SuccessFactor-HCM, SAP-Concur integration, Netsuite 22. Shell Pi OSIsoft SCADA, Schlumberger SPI, FW-WT, EC, EBS, Emerson 23. Privero:BI/KPI/Sales/FP, J.D.Edward, Tivoli, Tableau, Maximo, Documentum 24. Data Centre: Video Conference, Servers, Network, DRP, Storage, Cloud, 25. SAP:FI/CO/SD/PM/SCM/HCM-Ariba Concur Integration, eLearning Mgt 26. Pharm Trackwise/Planner Tracker, IFS, Cerner Millennium, Billing/Fraud Mgt 27. Delivery of iScala, Epicor 9 ERP, Sage Line50/Line100/Line500/SageX3 CORE COMPETENCES:

Waterfall, Agile Scrum, Kanban, Confluence, Jira, VersionOne, BPMN/UML

PMP, Prince2 Methodology, MoSCoW, PESTLE, SWOT, RACI, SIPOC

GDPR, Cyber Security, IT Audit & Governance, Risk Remediation & Controls

IRM, Identity& Access Mgt; Business Impact Assessment; Application security; Data Leakage Prevention; Proxies and firewalls; Web filtering technologies

Vulnerability Assessment/Penetration Testing; Cloud security; Network security Journey-to-cloud-SaaS/IaaS/PaaS both Community/Private/Hybrid Cloud

Digital Project and Programme Mgt-PMP/Agile:Waterfall/Agile/Scrum, XP

Business Analysis & Design:User Story /Sprint Plan/COM/TOM/TSOM

Service Delivery Management: (Service Strategy, Service Catalogue-ITIL OLA/ SLA/Incident/Escalation/Change/Quality/Vendor/Contract Mgt,), VSO

Mobile Telecom: Ericsson, Nokia-Siemen, Huawei Billing NGBSS/3G/4G

Digital Marketing: Adobe Analytics, Adobe Enterprise Manager, Marketo, Scala Eloqua, Liferay, MarkLogic, SEO, Social Media Interactivity, Mkt Intelligence

Regulatory Compliance: DPA/PECR/MiFiD/GDPR/GRC/ISO/IEC:27001

Software Development/Data Migration: SAP, Salesforce, Workday, ServiceNow,

Ariba, Oracle OBIEE, Primavera, Maximo, Sage, Epicor, J.D.E1, Tivoli, Remedy, Cerner, Clarity, CapIQ, Siebel, Documentum, Temenos, Prevero, Citrix, CRM/AX-V7, Dynamic AX 2016/MS AX, Hyperion, Epicor, Cognos, Concur,

EPG, BANTAC, Swift, UFSS, ACH, SPI, EC, Pi, PU, SharePoint, Talend

IT Infrastructure Management: Data Centre Infrastructure-LAN/WAN/ EMC/NetApps/SAN/BCP/DRP/Cloud Technologies, Exchange Server

Oracle SQL, Visio, TSQL, NSQL/ETL, PHP, Java, HTML, Win’10, BIG Data–Hadoop on Cloudera, Hortonworks; Informatica, PoweBI,SaaS/IaaS/PaaS

Metadata/Exadata; SAS Analytics; Qlikview, Tableau, Adobe, ETL, MS Azure

Software Testing and Data Migration: UAT/OAT/ Non-Functional Test

Artificial Intelligence: Robotic Process Automation (RPA), Deep Learning

Procurement Vendor Contract: (3rd Party Vendor Offshore Outsourcing/SoW

/Contract/Tender/Pricing/RFI/RFP/RFQ/Evaluation, KPA/KPI/KPO

Arch, Collective, Apex, Sofy assessment for Lightly Managed Application-LMA EDUCATION :

University of Cambridge- Business Innovation & Digital Transformation Mgt-2019 University of Oxford – Artificial Intelligence – Machine Learning-2019 University of Oxford – Cyber Security, Threat Intelligence and Networks-2019 University of Oxford – Lean Six Sigma – Green Belt – 2018 University of Oxford – Advanced Project Management-2017 University of Oxford – Successful Change Management - 2017 University of Oxford – Strategic Management, Leadership & Enterprenuer-2016 London School of Business and Finance-(MBA-Finance & Business Strategy)-2010 University of Liverpool, United Kingdom (MSC–Information Technology)-2008 University of Nigeria, Nsukka. (MBA International Business Management)-2006 University of Nigeria, Nsukka – (BSc Computer Science with Statistics)- 2005 University of Lagos (Computer Engineering) – 1997

PROFESSIONAL CERTIFICATION:

Chartered Member & Certified ITP British Computer Society - UK Certified Information Technology Infrastructure Library - ITIL Certified Information Security Manager-CISM

Certified Information System Audit - CISA

Chartered Member Certified Fraud Examiners- CFE

Chartered Member, Institute of Management- UK

Certified Prince2 Project Manager - Prince2

Certified Project Management Professional

EMPLOYMENT RECORD:

POST HELD: Senior Program Manager-(Software Development on VSO/Microsoft Azure powered Machine Learning-AI, Governance, Power BI, Cyber) ORGANIZATION: Microsoft – Reading, UK.

PERIOD: Sept 2019 – Date

DUTIES:

Leading a Global Team of Microsoft DevOps, Tester, Azure Architects, UI/UX, Developers, Analyst/BA, AI Experts, Cyber Security Experts and Data Scientist in the development of Microsoft cutting-edge technologies for global roll-out including niche products such as AI-Azure powered Root Cause Analysis-RCA, Service Activation-SA, Campus, Master Data Management-MDM, Microsoft KDD Consolidation leveraging Artificial Intelligence-Machine Learning capability to solve unconventional user problems interfacing with several Microsoft technologies including O365, D365, RAVE, Windows, etc using VSO in development and creation of User Stories, managing Sprint Planning, and UAT adopting Behaviour Driven Development-BDD.

Leading development of large Requirement consolidation on Microsoft VSO confirming and validating requirements with business stakeholders and working with global technical teams in Data Governance, Cyber Security(hashing, data anonymization/pseudonymization for PII compliance) in the development, testing, UAT and migration of complex requirements into production environment including extensive change management

Leading team in the developing of complex Data Governance and complex Dashboard Reporting using Microsoft Power BI reporting tool producing user-friendly dashboards and making presentations to senior stakeholders/Committee/Sponsors.

Validating User Stories Development/Epics/Sprint Planning/Daily Stand-up sessions/Backlog Item Grooming/Story Pointing/Team Velocity managing delivery and release of new technology products using Microsoft VSO including sprint retrospect’s, iterations, defects management ensuring products meet business needs managing effective global team collaboration.

Reviewing and consolidating functional and non-functional requirements pertaining to Technology, Microsoft Support Engineers, and Service Delivery Practices managing day-to-day delivery ensuring targets are met with Microsoft technology development partners in EMEA, Americas and India.

Responsible for ensuring and balance the availability of the required skills and competencies across project teams within the programme.

Responsible for the development and maintenance of stakeholder mapping, communications and reporting

Leading regular interactions with the executive sponsor and key stakeholders to inform, alert, negotiate and maintain a continuing good relationship and shared vision for the programme outcome

Responsible for the oversight of programme projects’ execution, their progress compared with the plan and the production of agreed deliverables POST HELD: Program Manager-(Data Governance, IRM/GRC, Cyber Risk Assessment/LMA Remediation, Change Mgt, Digital Transformation, Product Dev) ORGANIZATION: Shell International – 40 Bank Street, London PERIOD: Aug. 2018 – Sept 2019

DUTIES:

Fully responsible for successful delivery of a large Portfolio multiple Shell Global Technology Projects running simultaneously across Europe, Asia, Americas, and Africa managing large size global workstreams(Business Analyst, Developers, TechOps, DevOps, UI/UX, Testers, QA, Architect, Product Owners, Data Scientist), multi-party vendors, technology partners, large budgets in excess of £48 million, senior stakeholders(GM, Snr Portfolio Managers, VP, EVP) across Downstream, Upstream, Finance, HR, Legal, Regulatory & Compliance, Treasury, Tax, Marketing, Sales, Trading, Internal Relations, Retail, & IT.

Facilitated numerous project workshops simultaneously validated business requirements with senior stakeholders, championed project governance and developed detailed Project Plan/WBS, SoW/SoR, RFI/RFP/RFQ for new software acquisition covering Project Scope, Project SoW, PID, Business Case/Project Charter, Resource Allocation & Utilization, managed large Budgets(OPEX/CAPEX), managing multiple project RAID LOG/Risk/issues, Milestone Tracking, change data cleansing/deletion/anonymization/ configurations projects dashboards periodic project reporting/presentations to senior stakeholders at board level for projects.

Championing a number of Waterfall and most Agile Project Delivery periodically acting as Scrum Master working with Product Owners and Global Teams in validating User Stories Development/Epics/Sprint Planning/Daily Stand-up sessions/Backlog Item Grooming/Story Pointing/Team Velocity managing delivery and release of new technology products using Jira/Confluence/VersionOne with Product Owner and stakeholders’ including sprint retrospect’s, iterations, defects management ensuring products meet business needs managing effective global team collaboration.

Managing Upstream/Downstream/Finance/HR/Legal/Compliance/Sales/Marketing global Technology Deployments & ERP implementations including Digital Transformation Programmes: API Dev, Integration Testing, Data Separation & Data cleansing/Migration, Infrastructure scope of work Contract review, contract compliant, SoW verification and validation, Business Readiness and hand-over to BAU for a number of cutting- edge technologies.

Migrated Shell Qatar Finance/HR-Sage X3, SharePoint2016, Remedy to ServiceNow, led development of API & Integration of Shell Slovenia Finance/HR & Payroll from Sage X3 to Workday HCM:HRM/Compensation/Benefits Administration/Talent Management/Workforce Planning/Recruiting & Selection; RFI/RFP/RFQ for Caseware System, 2FA, Single-Sign-On, Identity/Access Management for InsiderList Financial Trading System, Implemented OneSource Financial Statutory Reporting System, Shell Crowd Funding PIA, Big Data/BI, Shell Foundation Portal Re-Digitisation Project, Shell Intraweb Tax Reporting Re-Digitisation, ViaLibera Tax Reporting Re-Digitisation, Compendia Shell Pension Payment System Tax Reporting Re-Digitisation, Datasure Reporting Integration, and Aspera Connect, using T-SQL, SQL Server, SSIS, SSAS, SSRS, PowerBI data visualisation tool providing daily, weekly and monthly programme dashboard update to senior stakeholders/CxO’s/VP/EVP establishing base-line for project quality delivery, budgets, resource, spending on each project and vendor SLA management.

Managed Capital Market Data Framework for Market Abuse Regulatory (MAR) project for Shell Insider List trade secrete and stock price insider information

Successfully facilitate process redesign and changes required for SAP Finance-Ariba eProcurement integration covering Ariba Supplier Management-(Registration, Qualification, Evaluation, Development); Sourcing (RFI/RFP/RFQ, Bid Evaluation, Award); Contract Management-

(Creation, Red Lining, Monitoring, Price updates ); Purchase-To-Pay-P2P-(PO Confirmation, & Invoicing), Order-To_Cash-O2C.

Managing SoW/SoR/RFI/RFP/RFQ with multi-party Vendors, Technology Partners validating business requirements for delivery of new enterprise technologies, & new product release globally including SLA adherence, Contract SoW Review, engaging Legal and Compliance and Procurement Leads.

Responsible for leading the Shell global technology workstream including back office transformation programme, covering planning and implementation of new cloud-based, Finance, HR & Procurement systems across Shell global offices in EMEA, North America and Banglore-India.

Managing large Team of global Data Scientist, Developers, UI/UX, QA, Architect in Banglore-India, UK and Netherlands using Data Visualisation Tools including Qlik, Tableau, Crystal Report Writer, Datasure Enterprise Reporting and Artificial intelligence Algorithm robot engine to get Analytics insights to support better decision-making.

Successfully managed the Cyber Resilience, Identity Access Management, Multifactor Authentication, Single Sign On, Microsoft Active Directory, Privilege Access Management, Identity Management, Business Continuity Planning, Disaster Recovery project for InsiderList Trading System digital transformation including enhancing the digital user experience, AI chatbot, social media integration, functionalities and better user experience.

Leading Shell global digital technology enhancement/simplification/rationalization projects comprising mix of Agile and Waterfall projects facilitating workshops, with Technology Partners, Product Owners, Dev Ops/Developers, Testers, QA, Architect, Data Owners, Business Application Owners-(BAO), Change Managers, Senior Stakeholders/CxO’s/VP/EVP, multi-party Vendors, validating business requirements for delivery of new enterprise technologies, & new product release globally.

Reporting huge project dashboard to senior stakeholders/management bringing application and data governance structure for new technology releases, justifying project delivery model including project Charter/Business Case, Project Plan/WBS, Resource Allocation & Utilization, Project SoW, Project Scope, AS-IS, RACI, TO-BE, COM, Target Operating Model-TOM, SIPOC. PID, RAID LOG/Risk/issues, managing Budgets-

(OPEX/ CAPEX), managing complex Changes, managing 48 global mix team and multiple global vendors, including milestone tracking delivery of TO-BE technology roadmaps.

Managing a mix of Waterfall and Agile Projects Scrum daily stand-up delivery model including managing a global team of Architect (Netherlands),

Dev, Testers & QA(Banglore-India), BAO/ITM/IT Portfolio Managers, VP, SOM, OLM, S&T, C&P-(Procurement & Contract), multiple vendors and senior stakeholders implemented Access Controls including 2FA, and Single-Sign-On -SSO for applications hosted by Shell Vendors.

Facilitating IRM Cyber Risk/GDPR/DPIA/PECR/Data Privacy/Data Protection/ISO/IEC:27001/ISO/IEC 20000/COBIT/ ISO27001/ CMMI/ISMS Data separation/Anonymisation implementation project daily stand-up meetings with team in Banglore-India, Central IRM in Netherlands, SIMAA Team in USA, Cyber Risk Analyst, Business Analyst, Testers, QAs, Dev Ops, BAO, Architect, OLM, SOM, S&T, C&P, Solution Architects, managing business tool and cyber risk requirements and providing daily, weekly and monthly project progress reports to stakeholders.

Managing delivery of large-scale domain upgrades, server estates journey from premise technology Infrastructure to Cloud Technologies discussions with technology partners for AWS/Azure-IaaS/PaaS/SaaS/CaaS including Microsoft Suite deployment, Active directory, and O365 roll-out projects.

Led IRM Cyber Security Risk Assessment using Sofy and Collective(Archer) tool for High Risk and Medium Risk Most Confidential Applications holding competitive sensitive data with business delegates communicating inherent risk layers of applications and preventative measures to the business(BAO, ITM, IT Portfolio Manager, GM, VP, CIO, EVP) identifying threats and vulnerabilities dealing with potential business impacts which could lead to production loss, huge financial fines, business operations disruptions, regulatory fines, brand damage in addition to loss of most confidential and sensitive data that could violate GDPR

Facilitating Vendor Assurance Phase of the Programme including VAPT (Vulnerability Assessment and Penetration Test), reviewing VA-PT results with vendors working closely with Architect, Testers, BAO, Product Owners, RCA Banglore QA Team and the Shell SIMAAS Team in USA managing the implementation of SSO, 2FA controls remediating all identified risk from the risk control scope. POST HELD: Snr Programme Manager - (ERP Technology Deployment, Data Governance, Change Management, Digital Transformation, Risk/Security) ORGANIZATION: Platts -(S&P Global) & Validis – London –(EMEA & Americas) PERIOD: June. 2016 – Jul 2018- (Contract).

DUTIES:

Facilitated numerous project workshops validated business requirements with senior stakeholders, championed PMO governance and structures and developed detailed Project Plan/WBS, SoW/SoR, RFI/RFP/RFQ, Project Scope, Project SoW, PID, Business Case, Project Charter, Resource Allocation & Utilization, managed large Budgets(OPEX/CAPEX), managing multiple project RAID LOG/Risk/issues, Project Critical Paths and Milestone Tracking, projects dashboards periodic project reporting/presentations to senior stakeholders at board level.

Successfully migrated and delivered the following technologies including management of multiple vendors delivery of Sage X3 ERP for Dow Jones Trading Platform, Workday-( Resource Mgt- Recruiting/Talent Mgt, Compensation/Benefits: Benefits plans, events & eligibility, Open enrolment/ Insurability), Salesforce CRM; Data Separation & Migration of Remedy to ServiceNow; Sage X3 ERP, Office 365 (Exchange Online/SharePoint

/OneDrive/Teams/Skype for Business/Active directory; Data Privacy/Data Protection/Risk Remediation/DPA/GDPR Remediation, & Redesign of Corporate Digital eCommerce Website, & implementation of Identity Access Management, Multifactor Authentication, Single Sign On technology.

Led end-to-end Agile Business Requirement Gathering & Validation (Architecture, Functional Requirements, Non-functional Requirements).

Managed User Story Development, Epics, Scrum Sprint Planning, Backlog Item Prioritisation, process mapping-UML, Technical Process workflow design and validation. Deployment of Enterprise G-Suite(Custom Mail, Calendar, Drive, Docs, Sites, Vault, Sheets, Slides, Keep, Forms, AppMaker)

Developed Current Operating Model-COM/”AS-IS”, Organization Design, Transition Operating Model/”Gap Analysis Report” and Target Operating Model-TOM / ”TO_BE” for a Sage X3 Financial ERP(GL-Trial Balance, P&L, Balance Sheet, Cash Analysis, Aging Analysis, Account Receivable, Account Payable, Cash & Bank, Invoicing, Stock Control, Sales Order Processing, O2C, Purchase Order Processing/P2P, Fixed Asset), Implementation of Sage X3 ERP, Scoping, planning, system cloning, Chat account, data migration, System testing/Integration, & User training Salesforce-(Sales, Marketing, Analytics), Migration of Remedy to ServiceNow, Migration of SAP:HR to Workday and office365/Windows10 roll-out for 864 staffs using a mix of Behavior Driven Development-BDD/Design Driven Development-DDD/Test Driven Development-TDD.

Successfully migrated intranet platform from an old SharePoint platform onto a new SharePoint online platform(O365) currently live.

Extensive stakeholder management covering leadership work-stream from Marketing, Sales, Finance, Billing, Procurement including software development efforts covering Data Migrations, Integration, Configuration, Testing-UAT, Change & Release Management and Transition to BAU.

Acted as Agile Scrum Master in a number of projects and product developments championing Agile User Stories/Epics/Sprint Planning/Daily Stand-up sessions/Backlog Item Grooming/Story Pointing/Team Velocity managing delivery of new digital product release with Product Owner and stakeholders requirements iterations including defects management to ensure products meet business needs managing effective team collaboration.

Production of Business Requirement Documentations including “AS IS”, “Gap Analysis Report”, “TO BE”, “Benefit Realisation”, “Project Charter/Business Case Document”, “Project Risk/RAID Register”, “Low Level Design Document”, “High Level Design Document”, “Data Migration Plan”, “Process Architecture & Cataloguing”, “IT Infrastructure Capacity Review and Assessment covering Journey –To-Cloud- SaaS/IaaS/PaaS”, “Service Catalogue”, “Data Privacy Impact Assessment –DPIA for GDPR”, “Data Migration Plan”, “Enterprise Target Operating Model–TOM Design Document”, “Technology BluePrint/Business Readiness Document”.

Plan, execute, monitor and close all project/programme life cycle. Rigorously manage scope through a structured change management process

Create and validate financial forecasts and investment proposals and provide ongoing reconciliation of resources and expenditures. Use creative costing and business models to capitalize on greater leverage power.

Led a large global Technology Solution Transformation Projects and IT Infrastructure journey to cloud-SaaS/PaaS/IaaS managing global Business Cross-functional Team comprising of multiple senior stakeholders across multiple countries including multi-party Vendors/Technology Partners in the deployment of wide spectrum of Technologies.

Led Smart Automation Digital Transformation projects, Change Management, Business Intelligence Report Dashboard Automation projects, Data Governance/ Data Privacy/Data Protection/Security-Data Risk/GDPR Remediation & Change projects using cutting-technology tools including Apex, Sofy, Collective, and Arch.

Successfully deployed multiple technologies acting as conduit between business, tech team, technology partners, product owners, 3rd party vendors, project sponsor, steering committees, and senior stakeholders.

Led number of tech and business focus team including product owners, BAs, Testers, UI/UX Designers, Solution Architect, & Software Developers in the development and deployments of solutions that increase revenue target by 36% facilitating the birth of new products and services injecting efficiency and effectiveness into the overall business process.

Completed a number of Process Optimization/Value Analysis/Process Re-engineering projects facilitating the birth of lean thinking, complexity reduction and new ways of working

Acting as Scrum Master in multiple Agile projects and carried out end-to-end Requirement Gathering & Validation, User Story development Sprint Planning, leading Daily Stand-up Meetings, managed work estimation of team including UAT, Data Migrations, Integration, Change/Release Management, championing Current Operating Model-COM, Target Operating Model-TOM, Service Transition to BAU facilitating the birth of new products & process.

Led Technology Standardisation, Software & Licensing Rationalisation for new technology acquisitions & Mergers including multiple Digital Transformation projects: Led a Global Team in standardizing technology platforms including Software, multiple ERPs, OS, Databases, ensuring uniform reporting standard, single-view of data & reporting, hardware capacity review & consolidation including journey-to-cloud (IaaS, Paas, SaaS) for new acquisition and mergers.

Digital Product Development Lifecycle Management: Managed, and worked with senior stakeholders/Product Owners in the visualisation, Conceptualization, User Journey, Design, Outcomes and launch of various digital products, reporting metrics including benefit realization assessment after lunch.

Digital Transformation facilitating new way of working: Championing the incubation and adoption digital transformation including digital-design- by-default, journey-to-digitisation, Platform-anywhere, Work from anywhere initiative, Digital User Journey ReDiscovery & improvements, Content improvement for S&P eCommerce website-(B2C, B2B, B2G) and eTrading platform, Web design Landing Pages, User Login/Wireframe Redesign, Tagging & Search Engine Optimisation-SEO Review, MI Dashboard Report Metrics, Privacy-by-design, Data-Protection-by-default leading to lunch of new digital platform.

Successfully led and delivered GDPR Risk Remediation/DPA:10012:2017/IEC:27001 including risk remediation of Lightly Managed Applications- LMA and onboard them to IT from conception to project full lifecycle implementations starting from facilitating GDPR workshop/Data Mapping/DPAI/DSAR/Data Privacy Policies/Data Protection-Encryption/Anonymisation/Breach Notification up to compliance. Achievements:

Digital Transformation: ReDesign of S&P Global, Platts, Dow Jones Indices eTrading platform/website using Adobe Analytics & Adobe Enterprise Manager (AEM) as content Management platform tool & Google Analytics for SEO, Marklogic and Liferay for Content Authoring.

Led RFI/RFP/RFQ process: Vendor Selection, Competitive Bidding, Pricing/ Negotiation/Selection up to Technology Acquisition

Salesforce roll-out project:-(Sales Cloud, Marketing Cloud, Analytics Cloud, Big Data/BI, CaPIQ Integration)

Workday Roll-out: Resource Mgt- Recruiting/Talent Mgt, Compensation/Benefits:Benefits plans, events & eligibility, Open enrolment/Insurabi

Office 365 Roll-out: AD/Outlook Email Exchange/Lync/OneDrive/OneNotes/MS Office/SharePoint/Skype/Mobile Device Mgt/Win10

IT Infrastructure Journey-to-cloud-PaaS/IaaS/SaaS project RFI/RFP/RFQ, Competitive Bidding, Demo, Vendor Selection, Tech Acquisition

Service Management: Remedy to ServiceNow Roll-out: Migration from IBM Remedy: Service Definition, Service Catalogues, Service Provisioning Service Mgt IT HelpDesk, Incident/Escalation/Demand/Change & Release Mgt/Configuration/Request Service Level Agreement

Roll-out Sage ERP General Ledger-Trial Balance, P&L, Balance Sheet, Aging Analysis, Account Payable/Receivable, Invoicing, Cash & Bank).

Led GDPR/DPA Project: BS 10012/2017/IEC 2700 project from scratch to compliance: Facilitated GDPR Risk Assessment Awareness Workshop, Gap Analysis, GDPR Data Mapping/Data Inventory Audit, GDPR Compliance Readiness Status Review, Analysis of Data Subject Rights, SAR Incident Management Plan, Data Privacy Impact Assessment-DPIA, Data Privacy-by-Design, Data-Protection-by-Default, Remediation strategy including Data Anonymisation, Breach Notification process up to compliance.

Benefit Realisation Tracking and reporting: Tracked and monitor benefits realisation against planned targets ensuring post project reviews are in place and include lessons learnt exercises which identify both positive and negative outcomes to be actioned and report on SharePoint. POST HELD: Programme Manager – (Websphere WTX integrator Payment Integration with UK Banks, Data Separation and) ORGANIZATION: UKAR – (UK Mortgage & Bank Payment-ACH, Investment, Financial Regulatory, Asset Management, Wealth Management) PERIOD: Jul. 2015 – May 2016 (Contract).

DUTIES:

Led a global team during acquisition by Computeshare Australia implementing TUPE and managing complex vendors regulatory contracts/SLAs at multiple locations across the world in Asset Management/Financial/Mortgage/Lending/Card Payment System integration for UKAR- UK leading Asset/Mortgage/Loan/

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