Mortgage Executive

MUTHU RESHMA M DOB: **th November ****

E-Mail: adcouo@r.postjobfree.com Mobile: +91-822*******

Objective

Seeking a challenging position to utilize my skills and abilities to the maximum for professional growth and to meet company goals.

Professional Summary

• Process Executive professional with 2 plus years of experience in Quality Assurance.

• 2 years of experience in Management Information System (MIS) Process.

• Responsible for the quality of the Mortgage documents.

• A competent professional experience in US MORTGAGE.

• Vast exposure to US Insurance, Mortgage loans and its related process.

• Proficient in documenting, evaluating & testing systems and controls in adherence to the assigned policies and procedures.

• Excellent written and verbal communication skills.

• Good problem solving and interpersonal skills.

Education:

UG Education: Bachelor of Commerce (Computer Application) Year of Passing: 2017

Institution: G.R Damodaran college of arts and science SUMMARY OF WORK EXPERIENCE:

• A competent professional experience of 25 Months in US MORTGAGE.

• Vast exposure to US Insurance, Mortgage loans and its related process.

• Looked after the overall QC File Allocations, Web-Research & Web-keying, Indexing and Exception process.

• Looked after the overall audit of various loans towards the daily transmission and other vendors.

• Presented a Paper Presentation about Critical fields and Updates on daily basis.

• Certified by US clients on Mortgage document categories with accuracy.

• Analyze internal quality and error reports of documents on daily basis.

• Resolving queries, request from mortgage clients regarding issues in documents and errors in application.

• Leaded the operation team by conducting huddles to meet RPH with accuracy.

• Conducted the team with various business calibration requirements.

• Leaded the team with various business Transmission and calibration requirements

• Leaded in the Feedback sessions through the Application Lifecycle Management.

• Facilitating requirement JADs, Root cause analysis and other requirement workshops.

• Conducting requirements training sessions and developing best practices for product delivery, along with the Process excellence team of Lean and Six Sigma. Work Experience

Company Name: Cognizant Technology Solutions (CTS), Coimbatore Position: Senior Process Executive

Project Details: A US mortgage is used either by purchasers of real property to raise funds to buy real estate, or alternatively by existing property owners to raise funds for any purpose, while putting a lien on the property being mortgaged. The loan is "secured" on the borrower's property through a process known as mortgage origination.

We will be responsible for maintaining the mortgage agreement and ensuring the accuracy of the details entered by stringent quality assurance.

Achievements:

• Secured "Standing Ovation Award" for extraordinary performance in Cognizant Technology Solutions.

• Offered “Spot Light Award” for spearheading high performance and quality in Cognizant Technology Solutions.

• Got “Client Appreciation” for ensuring on time support in resolving the issues faced in the client side.

Declaration:

I hereby declare that all the above-mentioned information given by me is true and correct to the best of my knowledge and belief.

(Muthu Reshma M)

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