Customer Service Food

*

Post applied: Food & Beverage Service

BHURI SINGH

Mobile No: +973********

Email: *******@*****.***

Skype: bhuri-singhl

OBJECTIVE:

To work in a company where training and skills are highly utilized and maximized. Seeking a position in your department that rewards loyalty, hard work, dependability and positive results in the team environment.

SUMMARY OF QUALIFICATIONS:

Knowledge of resort, restaurants, channel and amenities to smartly assist guests with questions

Ability to pick up trays from all guest suites

Knowledge of proper table settings and service ware settings In depth knowledge of customer driven service styles Hands on experience in maintaining an assertive awareness of the areas around the cashier's booth

Successfully organized appointments between employees and clients. Excellent interpersonal, communication and customer service skills. Superb time management skill.

Great ability to organize and control a bar.

Strong knowledge of alcoholic beverage mixing and serving, and local, state and federal regulations affecting an establishment serving alcoholic beverages. Remarkable ability to stand, sit, and walk for long periods without getting tired. Excellent in carrying items, use of hands, eyes, arms and voice. Excellent ability to read, write, and spell

Excellent ability to communicate clearly with customers under various circumstances.

Physically fit

Remarkable flexibility and skills to work in all areas of food and beverage. Ability to work hard and to handle responsibilities I have self-confident to do the any work giving to me. WORK EXPERIENCE:

Company "Evershain a keys resort" Mahabaleshwar MH INDIA Position Trainee

Duration 31

st

November 2013 to 22

nd

May 2014

2

Company "Hotel Royal Orchid" in Hampi, Karnataka INDIA Position Waiter

Duration 15th August 2014 to 15

th

August 2015

Company "Goa Marriott Resort & spa" GOA INDIA

Position Head Waiter

Duration 16

th

November 2015 to 30

th

June 2017

Company "Baker and spice" (Kharafi global) SEEF BAHRAIN Position Waiter

Duration 10

th

July 2017 to 22nd July 2018

Company "Meisei Restaurant" ADLIYA BAHRAIN

Position Head Waiter

Duration 23

rd

July 2018 to 22nd March 2019

Company ' 'Capital Club" - MANAMA, BAHRAIN

Position Captain

Duration 26th March 2019 -Present

DUTIES AND RESPONSIBILITIES:

To sit the guest and attend to their comfort

To anticipate to guest needs

Taking order from the guest

To serve food and beverage to the guest

Entertain customer's demand

Provided highest quality product the guests in a timely and polite manner Read order tickets and bring together the order in the kitchen area. Delivered food items to the visitors and guests in their rooms. Cleaned and sanitized guestrooms at the end of the meal and return dining items to the kitchen area.

Kept lobbies clean of trays and cups

CORE COMPETENCIES:

Communication Skills

Information Processing

Accuracy

Customer Service Skills

Problem-Solving

Honesty

Reliability

3

EDUCATION QUALIFICATION:

' Diploma in Hotel Management from Bharat Institution of Management Dharamshala PERSONAL DETAIL

Name Bhuri Singh

Religion Hindu

Gender Male

Date of birth 24/06/1991

Marital status Single

Language known English, Hindi & Punjabi

Height 178cm

Weight

PASSPORT DETAILS

71 kgs.

Nationality Indian

Passport no L1976959

Date of Issue 26/06/2013

Date of Expiry 25/07/2023

Place of issue Shimla

TECHNICAL SKILLS:

Windows, MS Word and Internet

LANGUAGE KNOWN:

English

Hindi

HOBBIES

Reading Books, Traveling, Driving and Listening Music DECLARATION:

I hereby declare that the above statements are true to the best of my knowledge. Date: BHURI SINGH

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