Manual QA, ALM, TFS, JIRA, Selenium, Java

Vara Lakshmi

Senior QA Lead Email: adcokl@r.postjobfree.com

Contact: 609-***-****

PROFESSIONAL SUMMARY:

14+ years of experience in Software Testing, Development and Quality assurance of Client/Server and Web based applications using Test Director, Quality Center, ALM, MTM, TFS, Zypher Jira, Bugzilla.

Hands on experience with all phases of Software Testing Life Cycle (STLC) and along good hands on experience with Defect life cycles as worked as a key person during defect triages at various client locations.

Knowledge and experience of working for Healthcare, ecommerce, Insurance, Telecom, Warehouse Management system, RMS, Retail and Web applications, POS systems, SAP systems.

Experience on Cognos framework manager to generate reports for the business.

Extensive experience in Retail Merchandising System using Oracle suite of projects like RMS, POS, SIM and on SAP systems etc.

Hands on experience with management work like projecting the metrics related to testing, defect, defect leakage, test plan and execution, resource and task allocation to the team bases on the business need and work load.

Extensive knowledge of standard business methodologies SDLC, Agile/Scrum, Waterfall, STLC and Software Oriented Architecture (SQA).

Knowledge in testing and validating XPath Syntax, HTTPS.

Good experience in testing for various clients using Java and VB scripting and hands on experience to test the applications that are developed on Mainframes too.

Expertise in designing the test scenarios and scripting the test cases in order to test the application.

Extensive experience on developing test scripts in Selenium Web driver using core Java to automate web based application.

Worked extensively on test Management tools like ALM, Quality Center (QC) & Test Director (TD), TFS, Jira.

Performed System Testing, Regression Testing, Performance Testing, End to End testing and Production Smoke Test, validating the data with backend load using web services.

Knowledge of web development technologies including JavaScript, HTML, XML, VBScript.

Good experience in writing SQL in order to data validation in migration as part of backend testing.

Expertise in Testing using Selenium with Java coding on Eclipse and IntelliJ.

Experience in debugging the issues by analyzing the SQL queries.

Hands on experience in writing SQL queries, Joins, Functions on SQL Server databases.

Hands on experience on data structures like arrays, maps etc.

EDUCATION:

Master of Sciences in Information Systems (M.Sc.IS) from Sri Venkateswara University, April 2004.

Bachelor of Computer Applications (B.C.A) from Sri Venkateswara University May 2001.

AWARDS OF EXCELLENCE:

Got an Excellent and spot Award for giving excellent customer support for Google Base and Google news project at Google India.

PROFESSIONAL SKILLS:

PIM, POS,WFO and Concessions March 2018 to Till Now

Client: Army & Airforce Exchange Service (AAFES)

Designation: QA Lead

This project is a retail sector and desk top application. This federal government project is especially meant for the Army and Airforce Employees where they can do shopping by logging into the online exchange site or in stores. This project talks about shopping, inventory, transaction logs, integration and configuration of different products/items (PIM) & RMS to different streams like QSR, SOP, Retail, Payments, Fuel and to Ecomm.

Concession is a web based applications and main purpose of this project to track the concession/vendor/contractor periods along with their payments.

Attending business meetings and workshops in order to gather the information. Went through the existing BRD’s and listed out all the missing information/requirements and projected to the management.

Involved in projecting the metrics related to test execution on daily basis, defect triages and defect leakage reports and allocating of work to the team based on the priorities and work load.

Defining test strategies, test plans and test estimation effort for stream wise and defect triage for projects and communicate them to the stakeholders.

Coordinating with testing teams and monitoring their performance and issues and involved in Regression testing for POS, integration and End to End testing for PIM and WFO projects.

Involved in Database Testing both functional and non functional (using SQL).

Involved in Automation testing 30% (using selenium with Java) in developing the scripts for different scenarios relevant to user stories and executed them.

Involved in web service testing using SOAP UI.

Involved in Data validation to ensure that data integrity, data mapping and performance of the systems meets the business policy/requirements.

Involved in developing the test scripts for WFO and PIM and alternative involved in test execution based on the build.

Involved in analysis of data based on the release notes and prepared the test execution readiness report as a review to the management purpose.

Involved in sharing the test results with the team based on the execution count on daily basis to the team and involved in EOD process on all the streams.

POS,WMS, RMS and Ecomm Dec 2017 to March 2018

Client: Neiman Marcus

Designation: Sr QA Lead

Neiman-Marcus is an American luxury department store owned by the Neiman Marcus Group, headquartered in Dallas, Texas. The company also operates a direct marketing division, Neiman Marcus Direct, which operates catalogue and online operations under the Horchow, Neiman Marcus and Bergdorf Goodman names. Worked as a production support testing Lead for different bundles like NMO (Ecomm), distribution, Marketing, Store OPS, supply chain management, WMS, RMS and ICC.

As a part of production support testing lead it is my responsibilities to gather all the information about all the release notes with deployment dates about the issues received through JIRA/SNOW to make sure that team is validated before things deployed to Production.

Attending business meetings in order to gather the information and coordinate this with the offshore management and testing team.

Defining test strategies, test plans and test estimation effort for different bundles wise defect retesting for L2/L3 issues.

Coordinate with the AMS (application Management support) to understand the what is the issue about and get the information of the deployments.

Assigning of the defects to the different offshore testers corresponding to that bundle test owner.

Involved in testing the issues related to POS, RMS, WMS and Mobility apps as these applications needs to be tested with in the WIFI network of Neiman Marcus.

Involved in prioritizing of the issue testing when volume is more and assigning the tickets to team for testing and also involved in integration testing of different bundles.

Involved in verifying the data and data flow from source to target.

Involved in regression and E2E testing based on the code fix impact on the business.

Involved in testing for Mobile Applications.

Involved in decision making team about CRM and deployments.

Created the test scripts and attached to the corresponding defect and after defect testing attached the corresponding test results along with screen shot and give sign off from Production support testing end for further deployment into UAT and then Prod.

POS Nov 2015 to Dec 2017

Client: Army & Airforce Exchange Service (AAFES)

Designation: QA Lead

This project is a retail sector. This federal government project is especially meant for the Army and Airforce Employees where they can do shopping by logging into the online exchange site or in stores. This project talks about shopping, inventory, transaction logs, integration and configuration of different products/items in RMS to different streams like QSR, SOP, Retail, Payments, Fuel and PIM.

Defining test strategies, test plans and test estimation effort for stream wise and defect triage for projects and communicate them to the stakeholders.

Coordinating with testing teams and monitoring their performance and issues.

Coordinating with development team about the deliverables and sharing with the AAFES team along with the release notes based on the functional test results for various releases/builds.

Based on the priority on critical pending issues, communicate with product owners and responsible developers to run the defect triages.

Compiling test metrics for management.

Developing and maintaining test methodology and developed the test strategy and planning as per business request.

Gathering of the requirements from the business and preparing BRD’s, test scripts for payment streams (card transactions –gift cards, debit, credit, check, other payments).

Attending business meetings in order to gather the information.

Defining test strategies, test plans and test estimation effort for stream wise and defect triage for projects and communicate them to the stakeholders.

Coordinating with testing teams and monitoring their performance and issues.

Environment: Mainframes, AS400, TFS,MTM, POS, RMS, SharePoint, Verifone device, Oracle,SQL.

WMS (Warehouse Management System) Feb 2015 to Sep 2015

Client : Tyson Foods, Springdale - AR

Designation : QA Lead

WMS- This is the project about Warehouse Management Systems. This project is about manufacturing and retail industry Where trying to replace SIM system which is old legacy system with new SAP systems and which is integrated with WMS of TYSON. From there trying to work on transfer orders by creating shuttle and Truck order, receiving the material(stock) to different other location i.e., OCS, EIM(distribution plants),SCM and SAP etc., along with the pallets and cases and at the same time checking the status of the materials and quantity, inventory and order management and validate the data in the database.

Developing and maintaining test methodology.

Defining test strategies, test plans, test estimation efforts for execution and scripting for the project.

Involved in defect triages and monitoring and projecting of the metrics about the test scripts and execution in the standups.

Coordinating the work of test teams and monitoring their performance.

Following up any outstanding open test risks / issues.

Hands on experience on Red Prairie to do WMS operations from DLX to other different locations.

Reporting to senior managers on progress and issues.

Used SQL to do verify and validate data in the DB with the business transactions.

Environment: Mainframes, AS400, MVC, QC, HANA, SAP,SCM, SQL and Windows, SharePoint.

STN, SBC, CBSR, Product Setup Sep 2014 to Jan 2015

Client : BCBS, Richardson TX.

Designation : Sr QA analyst

STN – Played Sr QA Analyst role in this project and for Smart tiered Network project used web services (SOAP UI) for the process of verify and validation of the data regarding insurance plans based on different divisions.

SBC – Stands for Summary of Benefits and Coverage, this project is about the benefits and coverages regarding various health insurance plans under different divisions and years.

Creating manual test cases for each requirement in the BRS.

Worked as BA and prepared user stories based on the business.

Based on business decision, involved in automating the manual test scripts based on the business requirements for SBC project.

Created the test cases and automated scripts for other projects using Selenium and SOAP UI.

Involved in developing the TestNG framework for SBC project using the POM (page object model).

Using core Java Object Oriented concepts (arrays, strings, inheritance, exception handling etc) developed the test scripts.

Handled the exceptions using try-catch block in TestNg.

Used SOAP UI to validate the data with the backend load files from the SharePoint and developed testcases and used the SQL query to verify and validate the DB operations.

Environment: Java, Web Sphere, Web logic, TestNG, Java Script, Eclipse IDE, Sharepoint, Firebug, HP Quality Center (QC), QTP, VBscript, SQL and Excel, XML, Agile, Unix.

Client : XO Communication, Herndon, VA Aug 2012 to Sep 2014

Designation : Test Lead

XO Communications is a telecommunications provider that provides communication solutions exclusively for businesses and carriers nationwide. XO Communications delivers a variety of services ranging from, Local to Long Distance telephone service, DSL to Dedicated Internet Access (DIA), and VPN to Firewall solutions. XO Communications also has an award-winning Internet backbone network and local presence in more than 60 U.S. major metropolitan markets.

Developed Test Plan based on the Business Requirements Documents.

Developed the roadmap of the testing strategy.

Performed Functional, Integration, Regression testing according to the business requirements.

Worked on different testing methodologies (functional, regressions, system, integration, performance, stress, smoke) based on the business requirements.

Coordinated test process with business analysts, application developers and data architecture team.

Good hands on Experience in AS400.

Executed manual test cases according to stress and load testing scenarios.

Developed and managed test data and managed billing environment.

Provided Project leads with weekly status reports.

Creating test data and verifying data passed to various systems like Customer relationship manager (CRM) and Order Management System (OMS).

Meat critical deadlines and adjusted priorities based on the needs of business, worked vigorously on broadband, voice products, access lines, rewards and promotions.

Experienced in writing SQL to confirm the system is writing and displaying correct data.

Environment: ALM, Microsoft SQL Server, C#, AS400, CRM, Windows 2000/2007/XP/NT/9x, Unix.

Client : Academy Sports + Outdoors, Houston, Jan 2011– Aug 2012

Designation : Sr.QA Tester

Academy Sports + Outdoors is a premier sports, outdoor and lifestyle retailer with a broad assortment of quality hunting, fishing, and camping equipment and gear along with sports and leisure products, footwear, apparel and much more. The Texas-based company operates over 150 stores throughout Alabama, Florida, Georgia, Louisiana, Mississippi, Missouri, North Carolina, Oklahoma, South Carolina, Tennessee, and Texas. This project has been developed by to replace 'IP' an old legacy system with new Retail Merchandising system i.e. Oracle suite of projects like RMS, POS, SIM etc. RMS is integrated with the WMS (Manhattan). Transfer orders and allocations are created in the RMS and sent to Retail Integration Bus (RIB) in the form of Stock Order Messages, these messages are subscribed by WMS and stored on a common area called as Stock Order Pool (SOP), WMS performs various operations in a warehouse including picking, shipping, receiving, put away, etc. as per the messages received.

Responsibilities:

Validated AS/400 programs, menus, options and screens.

Executed AS/400 Jobs by calling from the Command line and validated the data.

Tested the Advanced Store Replenishment (ASR) Process (Store Orders) generated by RMS and Processed through AS/400 Jobs to Distribution Centers.

Validate the allocations in the Stock Order Pool (SOP).

Tested the Allocation of Inventory for each Store based on the Inventory in DC and Ship the Orders to Stores.

Created Foundation data in RMS (new stores, vendors etc.).

Created PO, performed store allocations, PO split process and Pack by Store Allocations.

Tested Advance Shipment Notification Process in AS/400.

Tested the Receiving Shipment Process.

Tested the Picking, Packing, and Labeling, loading (container and trailer), sealing and Shipping processes.

Google Base and Kleenex- Mountain view, CA Nov 2008- Dec 2010 Client : Google

Designation : Team Lead

Google Base is a place where the users can easily submit all types of online and offline content, which will be made searchable on Google. Users can describe any item they post with attributes, which will help people find it when they do related searches. In fact, based on users' items' relevance, users may find them in their results for searches on Google Product Search and even as a part of main Google web search.

Responsibilities:

Reviewed Business Requirement documents (BRD) and Functional Specifications Documents to prepare Test Cases and identify test scenario.

Design and Develop advanced Keyword driven testing framework with Selenium WebDriver.

Performed SOA / Web Service testing using soapUI.

Designed different Automation Frameworks like Keyword Driven using Selenium Web Driver, TestNG and ANT.

Created Automation test framework using Selenium.

Authored and maintained Automation Selenium WebDriver scripts and Selenium IDE functions for regression and functional testing using JUnit framework.

Used Firebug/Fire Path Add-on tools to identify the Object's id, Name, XPath, link in the application.

Designed and executed automated Test Suites using Selenium WebDriver and Junit framework.

Used core JAVA to write selenium Web Driver scripts.

Used Selenium GRID to execute test cases parallel on different target machines.

Reviewed and updated the Selenium Web Driver test scripts as per the new enhancements.

Worked in Agile methodology. Attended sprint plan meetings to review the requirements.

Environment: Agile (Scrum), HP Quality center (QC ), TFS,Java, Selenium WebDriver, JavaScript, SOAP UI, TestNg, Eclipse, HTML, CSS, Web server-Apache, MS Office Suite, SQL and Windows.

GMAIL & GNews, INDIA Dec 2006 to Oct 2008

Client : Google

Designation : Sr Quality Analyst

Gmail is Google's free web mail service provider in the Internet. Gmail was voted #2 in PC World's Top 100 products of 2005. It comes with built-in Google search technology and with more than 2600 MB of storage. Gmail interface is available in 38 languages. You can keep all your important messages, files and pictures forever, use search to quickly and easily find anything you're looking for, and make sense of it all with a new way of viewing messages as part of conversations. Integrated Instant Messaging Service makes Gmail unique from other mail service providers. There are no pop-ups or untargeted banner ads in Gmail, only small text ads. Ads and related information are relevant to your messages, so instead of being obtrusive, they may even be useful for once. Gmail also integrates instant messaging right into the email experience, so you can stay in even better touch with your friends when you're online. Easy, efficient and may be even fun to use. It's a whole new way to think about email. It's Google's approach to email. Besides offering excellent email service, Gmail also provides the users with the Instant Messaging facility that helps users run both emails and Instant Messaging on the same go.

Gnews is a ticket raising system for the clients to submit their content that they want to post on Gnews engine. Once the content is verified and validated based on the workflows, complexity and level of the content etc. they will be posted on Gnews engine and clients will be informed through the mail or phone calls about the respective actions.

Responsibilities:

Manual testing using various types of testing like Sanity testing, GUI testing, Functional testing, Regression testing, Exploratory testing.

Test case preparation and execution, Test cases reviews.

Filing of bugs and working on user reporter issues.

Worked on the ticket raising system for customer supporting

Involved in prioritizing the issues based on the complexity of the tickets raised by the clients and assigning the jobs to the right persons.

Involved in Kleenex module in order to verify and validate the content submitted by the clients.

Estimation of testing time and assigning change lists to the team members for every build.

Coordinating between the India and US teams.

Supported and assisted clients during User Acceptance Testing (UAT)

Testing the web services using SOAP UI in the Kleenex module.

Analyzed the user requirements, functional specifications and Use Case documents and created the Test Plans, Test cases for Functional testing.

Environment: JAVA, Web Sphere, Web logic, JUNIT, Java Script, Eclipse IDE, Apache Http Server, Firebug, HP Quality Center (QC), Selenium RC, Grid, SQL, HTML,XML,MS Office Pro (excel, word)

IS Web application - INDIA Sep 2005 to Nov 2006

Project Name : IS Web application

Designation : Test Engineer

IS Web applications is a GUI application developed in ASP.Net. This application is using by all the Infosys employees across all the DC’s of the world. The Project consists of 36 modules. Among which four modules has been handled by me, namely Allocation and confirmation System (ALCON), RPS (Resource Procurement System), Infosys Directory System (IDS) and Claims System. ALCON is the one application which is meant for the use of PM’s, PL’s and above bands. Using these application the project manager or project leader can allocate the projects to the employee.

Responsibilities:

Analyzed business requirements and specifications and responsible for documenting.

Performed Web Testing and GUI Testing.

Performed Functionality, Regression testing and reported defects using Quality center.

Review Test scenarios and test cases written based on the requirements.

Written positive, negative test cases and conducted tests as needed.

Extensively used SQL to verify data in the backend.

Prioritized the testing of critical test cases over others based on feedback from the requirements gathering meetings.

Participated in defect review meetings with the team members.

Worked as technical support consultant.

Involved in other test planning meetings and submitted test matrices.

Preparing Daily/Weekly Status Reports and Case Audit reports.

Environment:Java,JSP,JavaScript,QC,J2EE,JDBC,WebLogic8.1,Servlets,XML,HTMLOracle9i, SQL, PL/SQL, Win NT/2000,Unix.

Enterprise Portal2 - Zurich Mar 2004 to Aug 2005

Project Name: Enterprise Portal2

Client : Swiss Re

Designation : Sr Quality Analyst

Swiss Re has built a major business in Insurance Services to its own retail subscribers and to wholesale customers' subscribers. The objective of the overall Portal up Eportal2 project is the implementation of Web Sphere Content Management System to replace the existing Web publishing System (WPS) notes Domini Application used for IWS and PWS.

The Project consists of four modules namely create contents, Maintain content, Assets and E forms. In create contents module we are going to create the contents that should be published on the PWS. An authoring template should be selected, then create the content with all the mandatory fields and select the workflow. Based on the workflows selected groups will popup. Author will be able to create and save the content.

The content will be saved in draft status. Once the content gets published in PWS, it cannot be deleted. Published content can only be archived (republishing) i.e. it can be removed from published state so that it can be used later. The content can only be removed through the removal workflow.

Responsibilities:

Analyze the Requirements and develop Test Data Guidelines

Preparing Test cases for Manual Testing.

Performed Smoke Test, functional test, Regression Test.

Review Test scenarios and test cases written based on the requirements.

Written positive, negative test cases and conducted tests as needed.

Assisted team in developing automation test scripts using Quick Test Pro to perform regression testing.

Created Test input requirements and prepared the test data for data driven testing.

Extensively used SQL to verify data in the backend.

Test cases execution to ensure that they meet the business requirements.

Involved in consolidating the Defects for Defect Log report.

Bug Tracking and preparing Daily/Weekly Status Reports.

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Environment: Java, JSP, JavaScript, J2EE, JDBC, WebLogic8.1, Servlets, XML, HTML,Oracle9i, SQL, PL/SQL, Quick Test Pro9.0, Quality Center9.0, VB Script, Win NT/2000, UNIX.

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