Customer Service Staff

Nickolas H. Falken

**** *** ****** ****

Menomonie, WI

Email: *******@********.*********.***

Phone: 320-***-****

Experience

PERKINS Onalaska, WI

Supervisor 3/13-Current

Duties: Delegate team members in duties.

Operate at an effective and efficient pace with help of teamwork.

Encourage and support members of the staff.

Supervise staff shifts.

Responsible for ensuring daily tasks are completed.

Customer Service experience

GREEN GRASS La Crosse, WI

Shift Supervisor 8/14-11/15

Responsibilities: Lead a staff of cooks.

Help generate ideas for business profit, and improvements.

Held responsible for ensuring proper closing procedures are followed at the end of daily operations.

MENARDS La Crosse, WI

Receiving Controller 10/12-8/13

Responsibilities: Tracking of inventories ordered and received.

Unloading of inventory safely and properly.

Train staff in the use of machinery use.

Assist in customer service to increase customer satisfaction.

Education

WESTERN TECHNICAL COLLEGE Date of graduation: May 2016

Concentration: Accounting Current cumulative GPA: 3.2

UNIVERSITY WISCONSIN-STOUT Date of graduation: May 2020

Concentration: Business Administration Current cumulative GPA: 3.3

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