Jennifer Russell

*** ******** **

Whitby, Ontario L1N 1Z2

Cell Phone: 905-***-****

Email Address: adcogw@r.postjobfree.com

Professional Summary

A Human Resources Management Professional who has over six years of experience working in a HR Administrative capacity coupled with knowledge of all activities related to HR such as the full-cycle recruitment and selection, employment equity, salary and benefits management, employee relations, talent retention, performance/change/diversity management, and skills development.

Key Skills

HR Policies and Procedures

Recruitment and Selection

Orientation

Training & Development

Employee Relations

Payroll

Relevant Qualifications

Successfully earned a Human Resources Management Diploma and a Bachelor of Arts Degree

Superior understanding of relevant legislation and regulations including AODA, Employment Standards Act, Pay Equity Act, ODA, Human Rights Code, and the Occupational Health and Safety Act

Well-versed in each of these human resources disciplines: Occupational Health and Safety, training and development, employee relations, and recruitment and selection

Ability to assess situations with accuracy and acumen

Advanced skills in consulting, negotiating, conflict resolution, and consensus building

Tactful, diplomatic and able to communicate with individuals by demonstrating honesty, confidentiality and professionalism

Possess exceptional listening skills and problem solving, mediation, and negotiation skills

Strong analytical and decision-making skills

Proficient in technological applications including electronic databases, human resources including scheduling, payroll software, recruitment software, Microsoft Office (Word, Excel, PowerPoint, Outlook), and a variety of other software packages

Relevant Work Experience

Recruit staff including developing job descriptions and person specifications, preparing job advertisements, checking application forms, and shortlisting

Identify talent and coordinate all processes involved of the review and interview of candidates by conducting competency-based interactive interviews

Working in a unionized environment, dealing with the grievance process

Cultivate working relationships with referral agencies

Responsible for the selection, orientation, and training of new employees

Analyze training programs by evaluating their effectiveness to specific job applications, independently design training manuals to meet training needs, and maintain individual records

Develop accurate staffing requirement forecasts on a weekly/monthly/yearly basis for 100 employees within specified deadlines

Administer payroll and maintain employee records

Liaise with a wide range of people involved in policy areas such as staff performance and health and safety

Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy and procedure interpretation

Provide coaching and advice to managers and employees to facilitate problem-resolution and provide day-to-day support and advice

Work directly with senior management to establish employee guidelines and protocols and make recommendations for corrective action and continuous improvement

Visit various businesses to ensure service standards are in accordance with policies and procedures

Record facts and maintain detailed documentation and manage the electronic document and records management system

Compile daily/monthly/quarterly data for reports and execute detailed reports accordingly

Provide administrative support maintaining confidentiality and exercising discretion

Perform forecasting, statistic collection and analysis, and trend analysis

Accurately enter data for in-house inventory

Perform general office duties, provide telephone support and maintain up-to-date confidential files

Maintain HRIS database including but not limited to, data entry and report generation

Relevant Work History

LCBO HR Assisstant 2018-2018

Whitby, Ontario (Contract position)

Partners in Community Nursing HR Administrative Assistant 2012 – 2017

Whitby, Ontario

Russell Alexander Family Lawyers Administrative Assistant 2010 – 2012

Brooklin, Ontario

Work History

Charley Ronick’s Pub and Restaurant Server/Bartender 2017-Present

Whitby, Ontario

Melanie Pringles Restaurant Manager/Trainer/Bartender 2011 – 2017

Whitby, Ontario 1996 – 2000

Jack Astor’s Bar & Grill Trainer/Marketing Manager/Bartender 2009 – 2011

Whitby, Ontario

Outback Steakhouse Manager/Trainer/Administrator 2000 – 2009

Whitby/Head Office Service Tech Eastern Canada/New Store Training Coordinator 2002 – 2005

Ontario

Education

Durham College Human Resources Management Diploma

Oshawa, Ontario

Trent University Bachelor of Arts Degree

Peterborough, Ontario

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