Shefali Modapotula

Email: adcoej@r.postjobfree.com

Phone: 929-***-****

Shefali has 5+ years of experience as SFDC administrator and developer.

Participated in requirements gathering from clients, estimating the number of hours required for the development work.

Ability to identify and gather business requirements to document the requirements by integrating with various teams such as marketing, business analysts, sales operation team, production team and users.

Design, develop, test, document, and deploy high quality business solutions on the SFDC platform based on industry best practices as well as business needs.

Hands on Experience in Salesforce functionality and best practices for Sales Cloud and Marketing Cloud.

Customized existing Visualforce to align with Salesforce new Lightning UI experience.

Implemented mass data loads and pre-deployment testing. Scheduled Apex Batch jobs for processing large records.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look better with a better user experience.

Used Salesforce Lightning Design System (SLDS) for developing Lightning Components.

Experience in setting up the Computer-Telephony Integration, and Knowledge Base for Service Cloud.

Experienced in creating and execute Unit and Integration tests, Sandbox Management. Implemented complex security & sharing model for orgs with 500+ Salesforce users.

Developed Lightning UI using JavaScript also having working knowledge of Project Management tools - Jira, Stack.

Hands-on experience in Integrations using REST and SOAP APIs. Experience with Migrations, Continuous Integration (CI) apps like Eclipse IDE and change sets and Workbench.

Experience in security and sharing model, SSO, Salesforce configuration, desktop/mobile integrations.

Proficient in Data Migration from Traditional Applications to Salesforce using Demand Tools and Data Loader Utility.

Extensive working knowledge on Batch Apex classes and Apex Triggers.

Technical knowledge about Salesforce Lightning schema builder, process builder, app builder, components and Lightning connect. In-depth knowledge of developing Apex code within governor limits, MVC and Aura Framework.

Created high level architectural specifications, ensured functionality and feasibility.

Good experience in setting up Organization Role Hierarchy, provisioning data visibility rules by configuring OWD, Criteria/Owner based and Apex managed sharing rules.

Worked with team members for full-cycle projects, such as developers, to complete consulting projects on time, and deliver outstanding consulting services to Salesforce.com clients.

A well-organized, dedicated, goal-oriented and a hard-working team member with excellent analytical, interpersonal, time managerial and problem-solving skills.

Highly motivated with the ability to work independently or as an integral part of a team and committed to the highest levels of professional and personal excellence.

Strong leadership abilities and a quick learner to new concepts, Applications while managing and coordinating all phases of project-based effort

Technical Skills

Salesforce.com

Apex Language, Apex Triggers, Apex Unit Tests, Visual force, Salesforce Object Query Language (SOQL), SOSL, Reports and Dashboards, Data Management, Data Security, Data Modelling, Data Analytics, UI Customization, Web Services, workflow & Approvals, Dashboards, Custom objects.

Tools & IDE’s

Salesforce IDE, Salesforce Explorer, Eclipse, Data Loader, Workbench, Sandbox and Production, Sand box testing, CAT, UAT, Salesforce.com Communities, Salesforce Lightning Design System (SLDS), Case Management, Marketing cloud, Sales Cloud, Service Cloud, Community Cloud, Data Export, Mass Delete, ETL etc. Salesforce IDE, Eclipse IDE, Visual studio.

Languages

Apex Language, SOQL, SOSL

Web Design Tools

Visual Studio, Adobe Photoshop, Adobe Acrobat Pro, Adobe Flex Builder, MS Office, Outlook, Word, Excel, Power point, Access, OneNote.

Web Technologies

HTML, XML, CSS, Java script, SOAP, REST,

Operating Systems

Windows 2000/2003/XP/Pro/Vista/7/8.1/10, Linux, Mac OS.

Experience

(09/18 – Present) Salesforce Developer – Mutual of Omaha; Omaha, Nebraska

Project Description I: IS- Enterprise Sales Cloud Development

Working on writing new Apex Classes, Triggers, Visualforce pages, Lightning Components for making the existing Salesforce application of the client to maintain the customer relationship.

Creating Triggers to enforce the constraints on the fields and to schedule tasks and wrote important batch and queue classes which eventually provided a lot of consistency to the business process as it gives a visibility into the data uploading which is in progress within the Salesforce and also helps to coordinate with the data team to keep a track of their regular data uploading batches.

Have been customizing page layouts, search layouts to organize multiple fields, custom links, related lists, and other components on all the custom record pages to customize the application accordingly.

Extended single sign on functionality for Salesforce1 Mobile platform using Custom development and validation rules for improvising the level of securities of the users.

Played the role of release manager, validate and create patches, master branches for the deployment avoiding bad code to be migrated to the production avoiding any further production defects moving forward.

Using the change sets to deploy code between the Sandbox and Production environments for final implementations and prepared Deployment documents.

Frequently use a tool named Flosum, migration tool for deploying the components (Apex Classes, Objects, Triggers, Visualforce page components, Visual Force pages) from Dev sandbox to CAT sandbox and CAT sandbox to production environment for rolling out to the pilot to the end users.

Analyzed the entire existing base code of the environment to improve it further in its performance and architectural value.

Gained efficient hands on knowledge with standard and custom Sharing and Visibility architecture by analyzing the risks; developing and implementing a custom functionality and flow to the existing architectural design.

Designed and deployed a custom UI in Sales cloud to integrate with Marketing Cloud to manage and improve the market value of Salesforce.

Served as SME for the Team and worked collectively in Implementing Sales/Service/Marketing Clouds Solutions for better design in the Project.

Project Description II: DW-HoneyBadgers

Developed a Proof of Concept for replacing a historical application with Salesforce to manage the business efficiently by integrating Salesforce with Amazon CTI.

Later Integrated SF with MuleSoft for the Project build, by parsing JSON into Apex on making the callouts to the System APIs and Experience APIs via MuleSoft to third party or External Database companies.

Developed Apex Classes and Triggers to update the contacts via callouts to the databases of the USPS.

Adopted to Scaled Agile Framework (SAFe) workflow for implementation of the project.

Mentoring interns on the team for various development tasks to make them self-efficient and more resourceful for the growth of the team.

Available as primary and secondary on call person biweekly for production support, to take up cases and defects and solve them effectively improvising the business experience for the active Salesforce users.

(10/17 – 09/18) Salesforce Developer – PricewaterhouseCoopers (PwC); Austin, TX

Project Description

Developed a sales console for a renowned Telecommunication organization for their external users with elevated security layer by creating different profiles for different hierarchy employees and users.

Used SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites.

Have built a digital portal for independent advisors with Lightning components. Also created branded portals on community cloud for the easy access n interaction of data on service cloud.

Implemented Field Level and Object level security for sensitive data holder fields.

Experienced in Interacting with testing analysts to design better test plans and strategies based on the requirements of the business.

Experience in working with SFDC Sandbox environments and Force.com IDE.

Expertise in development of Apex Classes, Triggers, Visualforce pages, Components, Email Services.

Good knowledge in working with Lightning Components for faster development and better performance.

Expertise in automating the Approval process and visual flow wizards from within Lightning Process builder. Knowledge on Lightning App Builder.

Used Data Loader for insert, update and bulk import or export of data from SFDC SObjects Used it to read, extract, and load data from comma separated values (CSV) files.

Experience in integration of SFDC with external applications by using Web Services API, SOAP and REST and Lightning connect.

Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in Lightning experience.

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Customized page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.

Used the Change Sets to deploy code between the Sandbox and Production environments for final implementations and prepared Deployment documents.

Interacted with Business users for analyzing user stories and provided design solutions and created development tasks for each user story.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Java, Web Services, WSDL, SOAP, Sandbox, Eclipse IDE Plug-in, Windows XP.

(11/16 – 09/17) Salesforce Developer – Regions; Birmingham, AL

Project Description

Extensive experience using Sales Force Administration (SFA), Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Work Flows, Approval Workflow, Reports/Graphs and Dashboards.

Strong experience in Salesforce Lightning components design and designing compact layouts using Apex Triggers, Page layouts, Visualforce pages, Workflows for mobile platform.

Written SOQL, SOSL queries in Apex classes & Triggers with optimization and to avoid Governor Limitations while large data processing.

Developed Lightning components using Lightning app builder by incorporating Lightning Design system styles in the components for Salesforce1 and Lightning.

Created and configured multiple Profiles, Roles, Page Layouts, Record Types, Permission sets, Public groups, Queues in the Organization.

Exposed APEX classes as Rest APIs and triggered workflows from third party applications.

Developed Email templates in Text, HTML and Visualforce for setting up email alerts for auto response and data updates.

Worked with Data Loader and Bulk API for insert, update, and bulk import or export of data from SDFC objects.

Worked closely with sales team and business analysts and performed detailed analysis of business and technical support.

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Environment: Saleforce.com platform, Apex, Visualforce, SFDC Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, Sandbox, Eclipse IDE Plug-in.

(01/16 – 10/16) Salesforce Developer – Fifth Third Bank; Cincinnati, OH

Developed Apex Triggers, Apex classes, batch classes and schedule classes to automate the business processes.

Designed the security and sharing model for the application by creating roles, profiles, sharing rules, public groups, Apex managed sharing etc.,

Effectively created the Picklists, dependent Picklists and junction objects to establish the connectivity among objects.

Developed Visual Force pages from scratch to customize the user interface using various controllers.

Deployed changes between different environments and work on sandbox refresh process.

Expertise in configuration, customization, custom development and support experience on SFDC platform and building custom objects, complex workflows, fields, ensuring high quality performance, maintainability, scalability and best practices.

Implemented mass data loads and pre-deployment testing.

Proficient with different Plug-ins and tools such as Developer Console, Workbench, Force.com Beta.

Involved in Scrum meetings - daily standup, sprint planning, review & retrospective.

Debugged Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.

Designed and modified Approval process and created Approval steps, which used email alerts and field updates.

Implemented the Standard Set Controller and its attributes to paginate the records in Visual Force Pages.

(02/13 – 12/15) Salesforce Admin/Developer – Motorola; Philadelphia, PA

Worked in Administration, Configuration, Implementation and support of Salesforce CRM.

Learned building reports and dashboards, customizing them as per user requirements.

Implemented Security and Sharing rules at Object, Field and Record levels for different users in the organization.

Gained extensive knowledge in implementation of custom Objects, Custom Tabs, Workflow Rules and Role based Page Layouts and Record Types, Approvals, Assignment Rules, Process Builder and Flows.

Worked in implementing various advanced fields like Pick lists, Custom Formula Fields, Many-to-Many Relationships, Lookups, Master-Details, Field Dependencies, Validation Rules, field updates and Email generation.

Completed bulk imports of sample data of clients associated with the organization using Apex Data Loader

Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing.

Extensively used Agile Scrum methodology to reach our business team goal by gathering day to day requirements and building them using Force.com platform

Used to handle Onsite team from Offshore by assigning and sharing the tasks to them after gathering the business requirements from Business analyst at the client end

Implemented Bulk Upload application to process and insert more than 400 - 500 records at a single shot using Database. Stateful interface of Batch Apex using Csv file as source after all the validations are being passed through batch validations

Environment: Saleforce.com Unlimited and Developer Edition, Force.com plugin in Eclipse IDE, Developer console, Apex Data Loader 32.0, CSS, Workflows, Reports and Dashboards, Force.com, SOQL and SOSL, Force.com, Custom Objects and fields, Custom Tabs, SOAP and Restful Web Services, Report Types, workbench, Schema Builder, Microsoft Excel 2010, Snapshot, Force.com Migration tool, JIRA (Task Management Tool), Java script, Custom Settings.

Education

Wilmington University

Master’s degree: Information Assurance

Certifications

Salesforce Platform Developer 1

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