Customer Service Social Media

Christie Brown

Eastman, GA *****

****************@*****.***

478-***-****

Authorized to work in the US for any employer

Work Experience

Merchandiser

FrontRow - Eastman, GA

February 2017 to Present

I work do interactive promotion for a cell phone service called TOTAL WIRELESS and STRAIGHT TALK WIRELESS. I actively engage with Walmart shoppers and conducting product awareness. Office Manager

Comfort Pros - Cochran, GA

October 2014 to January 2017

Answered phones, filed documents made appointment did collections Reservationist/Customer Service

Hilton Head Hospitality - Dahlonega, GA

May 2010 to October 2013

Sold vacations and timeshare to potential customers. Did cold calling from previous vacations over the years.

Education

Computer Technology and Customer Service in Computer Technology and Customer Service

Central Georgia Technical College - Warner Robins, GA September 2012 to February 2013

Skills

• Microsoft office word excel power point scanners (10+ years)

• Call Center

• Customer Care

• Customer Service

• Customer Support Organizational Skills -- Highly Proficient February 2020 Arranging and managing information or materials using a set of rules. Full results: https://share.indeedassessments.com/ share

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• profile/21100d5adf16b0f80b852044cb006f3deed53dc074545cb7 Composing & Sorting Email with Gmail -- Proficient February 2020 Effectively composing and organizing Gmail messages. Full results: https://share.indeedassessments.com/share

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• profile/ eb806b86dc4037910361fcc64174c176eed53dc074545cb7 Data Entry -- Highly Proficient February 2020 Entering data quickly and accurately. Full results: https:// share.indeedassessments.com/share

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• profile/ cbb7f8991d76789dfe338ec8580e97b3eed53dc074545cb7 Social Media -- Proficient February 2020 Creating content, communicating online, and building a brand's reputation. Full results: https:// share.indeedassessments.com/share

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• profile/ e66c4046f0eb19a3e800de6690e2b21beed53dc074545cb7 Customer Service -- Proficient February 2020 Identifying and resolving common customer issues. Full results: https:// share.indeedassessments.com/share

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• profile/ ef8efabe99c207c81cc4d36604c1a599eed53dc074545cb7 Work Style: Reliability -- Completed March 2020 Tendency to be dependable and come to work. Full results: https:// share.indeedassessments.com/share

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• profile/ e6f89e736d04a546240d5b368bbf8b8eeed53dc074545cb7 Basic Computer Skills: PC -- Completed February 2020 Performing basic computer operations, navigating a Windows OS, and troubleshooting common computer problems. Full results: https://share.indeedassessments.com/share

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• profile/ b23d867cc73e5edbb33e97b01d2aa03aeed53dc074545cb7 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

• Basic Math

• Customer Service

• Computer Skills

• Cash Handling

• Retail Sales

• Inside Sales

• Network

• Phone Etiquette

Assessments

Front Desk Manager (Hotel) — Proficient

March 2020

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: https://share.indeedassessments.com/ share_to_profile/911b59437b8d56df67ecfaf41e0cb027eed53dc074545cb7 Administrative Assistant — Familiar

March 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: https://share.indeedassessments.com/ share_to_profile/35d52984caca9f7e80a5cf5790dba893eed53dc074545cb7 Human Resources Skills: Recruiting — Familiar

March 2020

Managing the candidate sourcing and selection process. Full results: https://share.indeedassessments.com/share_to_profile/ a770f84428aea87e6ff23e71df4add73eed53dc074545cb7

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Contact this candidate