Nazma Shafique

adcobt@r.postjobfree.com

347-***-****

Education:

Bachelor of Science

Computer Science

Baruch College

Associate of Applied Science

Computer Information System

Queensborough Community College

Skills:

Jira, Confluence, Rally, Version One, UFT, SQL, GIT, Microsoft Office, Functional Testing

Training and Certifications:

CSM, SSM, SA

U.S. Citizen

Public Trust

Profile Summary

15+ years of experience in IT field as a Scrum Master and Senior Business Analyst supporting areas of client-based/server-based applications, having demonstrated leadership abilities in both applications.

8+ years of experience as a Scrum Master in both Waterfall and Agile-Development based methodologies, i.e., the Scrum Framework.

8+ years of experience in analyzing requirements, creating/grooming backlogs, and reviewing wireframes.

Maintains velocity charts, supported scrum teams in financial domains, visual applications, warehouse management, POS (Point of Sale), and web-content management applications.

Experienced in the Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

Tracks and communicates team velocity and other development metrics with affected teams and management.

Ensures that teams are following core agile principles and mentored team members where need-he to balance skills and weaknesses within the team.

Updates agile tracking systems such as Jira, Rally, Kanban board, Version One, Confluence, and Git.

Organizes and conducts project planning, daily standups, sprint reviews, retrospectives, sprint planning, release planning, demos, and other scrum related meetings.

Experience in protecting development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog project timeline.

Experience in writing use case specification and conducting JAD sessions.

Works closely with project manager, QA Lead, development team, and end-users.

Works towards customer satisfaction and process efficiency and improvement.

Strong communication skills while maintaining interpersonal relationships within the team, to form a collective, in order to provide testing solutions in an efficient manner.

Experience with writing use cases, acceptance criteria, system guideline, test-case, tasks, bugs and descriptive tickets.

Extensive knowledge on writing business requirements in Confluence.

Observed while performed backend testing in SQL Server and Oracle using SQL queries and understanding data structuring.

Worked towards customer satisfaction and process efficiency/improvement.

Involved in developing test incident reports/test metrics.

Experience:

United States Patent and Trademark (USPTO) Alexandria, VA

Project: Momentum/Vendor Portal/AEON

The United States Patent and Trademark Office (USPTO) is the federal agency for granting U.S. patents and registering trademarks. Momentum is a full-featured, flexible web-based system built to support the full federal financial, budget, asset and procurement management lifecycles. AEON and Vendor Portal is an integrated software within Momentum to process billions of dollars in awards annually by federal acquisition, vendors, and procurement officers.

Role: Scrum Master/Functional Analyst May 2019 - Present

Responsibilities:

●Transforming Waterfall team to adopt agile manifesto and principles so that there’s good understanding of agile framework so that team can take ownership of the Scrum approach.

●Took ownership of the Scrum Framework’s approach and actively coaches team members to implement Scrum practices into work.

●Working with cross-functional teams to ensure quality throughout the software development lifecycle.

●Working within the core delivery team empowered/tasked with design, development, integration, and implementation to reach to build high performing product.

●Served as an Agile Expert who is responsible and drives the team to deliver releases on time

●Engage with clients, stakeholders, contributors, and technical resources to get clarity of requirements.

●Manage multiple/concurrent work streams end-to-end and utilize project coordination expertise with Rally.

●Facilitate the discussions of complex, high value IT delivery projects that require the coordination of development work or technology work on multiple platforms to achieve desired functionality.

●Facilitate scrum ceremonies for the team (Daily Stand-up, Planning, Retrospective, Grooming & Review/Demo).

●Facilitate weekly technical meeting to ensure productivity and communication between team members.

●Research and recommend solution alternatives, and execute remedial steps to address business process gaps, data issues, and external interface issues.

●Provide functional support for testing such as developing test scenarios and documentation and performing validation testing for the core Momentum, AEON, and Vendor Portal.

Environment: Oracle SQL, Rally, Windows 10, MS SharePoint, HP UFT, MS Office.

Department of Labor District of Columbia

Project: OSHA (Occupation Safety and Health Administration)

The Occupational Safety and Health Administration (OSHA) is an agency of the United States Department of Labor. Congress established the agency under the Occupational Safety and Health Act (OSH Act), which President Richard M. Nixon signed into law on December 29, 1970. OSHA's mission is to "assure safe and healthy working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education and assistance". OSHA's workplace safety inspections have been shown to reduce injury rates and injury costs without adverse effects to employment, sales, credit ratings, or firm survival.

Role: Scrum Master Jan 2012 – Apr 2019

Responsibilities:

●Educate the team members about agile manifesto and principles so that there’s through understanding of agile framework so that team can take ownership of the scrum approach.

●Work with the product owner and development team to define acceptance criteria and the definition of done.

●Took ownership of scrum approach and coach team members to apply scrum practices to work.

●Facilitate the daily stand up meeting therefore the team members are aware of productivity status and impediments.

●Help scrum teams by removing blockers that may be impeding their work to make sure potential increment of product is deliverable by the end of each sprint.

●Guide development team members and product owner during sprint planning using velocity chart to navigate the progress.

●Created Scrum boards and Kanban boards, product backlog items/tasks and PBI estimates using Atlassian JIRA to track progress.

●As a scrum master, in JIRA I have also provided user access to the team members and maintain user management as needed.

●Participate in various scrum related meetings such as leadership meetings with PMs, wireframe meeting with BA and UX designer technical debt meeting with developers and bug review meeting with QA analysts.

●Participate in product backlog refinement meeting facilitated by the product owner with involvement from the development teams.

●Encourage team members to document better practices, new-hire installation guide and release notes in the confluence page.

●Attends internal meeting with different PMOs and obtained requirement as per the concerns.

●Deep knowledge of client’s personal information and understand importance of data integrity.

●Conducted fail over, negative, positive and boundary testing for the least possible bug-free releases.

●Proven ability of using Oracle SQL to perform SQL queries in day to day operation.

●Actively participated in user training for User Acceptance Testing within organizations and client sites.

●Oversee testers during the entire functionality testing of the client-based application from End to End on different browsers such as Mozilla Firefox, Internet Explorer and Google Chrome.

Environment: Oracle SQL, JIRA 6.4, Windows 7, MS SharePoint.

MTA (Metropolitan Transportation Authority) New York, New York

Project: eClaim system

The New York City Comptroller’s Office is responsible for overseeing the resolution and settlement of claims filed against or on behalf of the City of New York. After a claim is received, the Comptroller’s Office will investigate the claim. The Comptroller’s Office may extend an offer to settle the claim based on the results of the investigation.

Role – Business/QA Analyst Jan 2008 – Dec 2011

●Gather requirements, designs, user-access and documents for business purposes.

●Create sustainability matrix from business requirement data and mails from business owners.

●Immensely knowledgeable on SDLC (Software Development Life Cycle) process and different methodologies.

●Hands on experience of Microsoft Power-Point using different flow-chart and presentations for clients’ meetings.

●Create UX requirements and business documents in confluence page for easy accessibility of other team members.

●Expertise in interacting with off-site team members, management level team members and clients.

●Define, plan, coordinate and obtain information requirements to support and launch new products and software releases.

●Interface with internal business users as well as various IT development groups so the needs can be clearly understood, expectations managed and change initiated.

●Develop and implement plans to suite business plans and objectives.

●Capable of using Structured Query Language (SQL) for data extract, validate and test.

●Hands on experience on testing application using test cases with tester and developers before and after every application release.

●Involved in designing and developing high-level test plans based on the functional specifications and user requirements.

●Manually and automated tested and verified the new/upgraded application by performing functional and regression testing.

●Developed functional test plans for conducting the regression tests and maintained the object repository with respect to the changes that occurred in Builds.

●Tested the compatibility of the application to support different web browsers and supported versions on different platforms.

●Create bugs on ALM and report to developers in a proper manner.

●Also involved in testing the functionality and usability of the system end user perspective.

●Developed UFT scripts using Parameterization, Checkpoint, Regular Expression, object Identification to check functionality of the developed Financial Documented Webpages (Payroll).

●Analyzes database and report quires in a time-boxed fashion using SQL queries.

●Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration and content testing.

●Developed Requirement traceability matrix between requirements and test cases.

●Managed the defects detected in the UAT throughout the defect life cycle in the UAT.

●Used the Office Suite extensively which included MS Word, MS PowerPoint, MS Excel.

●Reviewed, analyzed, manually compared, documented and communicated test results.

●Participated in bug tracking meeting and created traceability metrics.

●Created daily test execution status reports and test metrics reports to managers.

Environment: Oracle SQL, JIRA 6.4, Windows 7, MS SharePoint

Reading International New York, New York

Project: Movie Reservation – Web Scheduling

The objective of this project was to implement web-based application to build a complete schedule of the movies that will be played in particular theaters. Application helped the theater managers to know how many shows could be run for each movie based on the theater capacity and time length of the movie considering the break time in between the shows. This application was also linked to the digital projectors to automatically start the movie, stop the movie and run movie trailers. Application was also programmed to provide reports on the health of the projector and any other hardware issues identified.

Role – Business Analyst Jan 2005 – Dec 2011

Responsibilities:

Involved in designing and developing high-level test plans based on the functional specifications and user requirements

Created test cases for different scenarios

Manually tested and verified the new/upgraded Application by performing functional and regression testing

Developed functional test plans for conducting the regression tests and maintained the object repository with respect to the changes that occurred in builds

Tested the compatibility of the application to support different web browsers and supported versions on different platforms

Also involved in testing the functionality and usability of the system end user perspective

Performed Functional, GUI, Regression, System Integration, User Acceptance, Configuration and content testing

Developed Requirement traceability matrix between requirements and test cases

Managed the defects detected in the UAT throughout the defect life cycle in the UAT

Used the Office Suite extensively which included MS Word, MS PowerPoint, MS Excel

Reviewed, analyzed, manually compared, documented and communicated test results

Participated in bug tracking and reporting

Created daily test execution status reports and test metrics reports to managers

The QA metrics were applied over many years, which enabled me to assess their long-term value to the business

Environment: ASP, SQL, Windows 2k/XP, Manual Testing and Quality Center

Contact this candidate