Manager Administrative Assistant

Location:

Culpeper, VA

Salary:

$30,000

Posted:

April 06, 2020

Contact this candidate

Resume:

David Ball

***A Southview Court, Culpeper VA 22701

Home: 571-***-****

**********@*****.***

Summary

Diligent leader with over 10 years of experience in fast paced environments. Solid team player with good communication, multitasking and problem-solving abilities. Advanced administrative skills and knowledge with strong commitment to showing up every day ready to work hard and contribute to business success.

Skills

Public and media relations – served as the face of the organization when visitors arrived. Constantly built relationships through networking with other organizations to build long standing relationships that helped each other when needed. Fostered a safe, highly positive, and great environment for all who were a part of it.

Performance evaluation – As the primary supervisor for my department I was in charge of monthly, quarterly, and annual performance evaluations for each of them. During the ten years I served, I had as many as 40 or more at one given time. All performance evaluations were complete ahead of schedule based on a system I implemented to correspond with ongoing projects.

Effective time manager – Through decisive scheduling and networking with sister companies, I was able to effectively manage the time of all subordinates and employees down to the minute for tasks and projects. With cooperation from our parent company, often times I was able to be ahead of schedule.

Supervisory skills – was consistently in charge of personnel ranging from three to over 40 individuals. Maintained effective time management among my subordinates while maintaining my own. Oversaw many projects and operations throughout a 10-year career that resulted in exemplary remarks from the higher echelon of leadership.

Transcribing – I was in charge of drafting, proof reading, and completing any and all correspondence and reports for the organization. I was the final step before it went to the manager of the organization for a final signature.

Typing skills – I am able to type over 70 words a minute with zero errors. I was noted as the main source for all reports and correspondence from the organization before it was sent to the parent company.

Computer operations – My primary tool during my time as office manager/administrative assistant was a computer. I learned quickly how to gain experience with Microsoft Office and the tools involved with it.

Conflict resolution – Through a number of instances, conflicts arose in the workplace. As the office manager, it was my duty to ensure they were resolved before further conflict arose. Often times it involved closed door sessions to dive into what the root of the problem was before things got out of hand.

Strong verbal communicator – Often times I was leading meetings or introducing those who were. I was dictating from slide shows or other presentations, or even teaching a class. Being a strong verbal communicator took skill to be able to grab the audience in question and keep them involved as some of the material was less than thrilling, but it needed to be understood.

Managing office supplies – I was overall in charge of maintaining the equipment used while working in the head office. I did a bi weekly inventory of all supplies acquired and used so as to have a better knowledge of what was needed in the coming weeks. Every quarter I compiled all notes to have a quarterly order sent out to attain the proper supplies needed to effectively run the office.

Meeting planning – As the office manager/administrative assistant, I was in charge of scheduling and gaining access to the location of the meetings. Often times there would be classes involved or presentations. I was in charge of gaining the proper equipment to support these tasks.

Experience

Malone Electrical Solutions, LLC October 2019 to March 2020

Human Resources Director

Culpeper, VA

Conducted the interview process for all potential employees

Created the entire Human Resources Department from scratch

Created and implemented policies to ensure a smooth operation of the company

Handled the set-up of travel, class enrollment, and finalizing expense reports for employee training

Created and implemented company expense reports from scratch

Executed weekly payroll for all employees through Quick Books

Created job descriptions for all positions and potential positions within the company

Implemented a company-wide drug screening policy to ensure wellness of the health and welfare of the employees

Retained historical human resource records by designing a filing and retrieval system and keeping past and current records

Enforced management guidelines by preparing, updating, and recommending human resource policies and procedures

Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements, conducting investigations, maintaining records, and representing the organization at hearings

Advanced human resource staff job results by counseling and disciplining employees; and planning, monitoring, and appraising job results

Battlefield Automotive October 2018 to January 2019

Sales Consultant

Culpeper, VA

Maintained current store, product and promotional knowledge to drive consistent sales.

Provided every customer with professional and polite support for sales and service needs.

Showcased vehicle features and took customers on test drives in local area.

Responded to inquiries from potential customers via email and telephone.

Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.

Checked purchased vehicles at delivery for damage and final preparations.

Gave detailed information regarding operation of standard and optional vehicle features.

United States Army June 2008 to September 2018

Office Manager/Maintenance Supervisor/Section Leader/Team Leader

Fort Stewart, GA; Fort Hood, TX

Monitored and tracked project performance data with Excel spreadsheets to generate reports and keep management informed of important trends.

Increased accuracy and reduced discrepancies by verifying data while processing incoming and outgoing personnel documents.

Created and maintained spreadsheets and developed administrative and logistical reports.

Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.

Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.

Managed and adjusted personnel scheduling for up to 40 staff members, monitoring resource allocation to provide optimal coverage and service.

Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.

Facilitated working relationships with co-tenants and building management.

Collected, calculated and reported on expenditure and statistical data to inform senior management.

Coordinated meetings with other department managers and served as main liaison between department heads and executives.

Generated shipment invoices, prepared packages and set up courier deliveries for customers.

Managed building access and maintain records of outside visitors.

Supported departmental operations, including filing, monthly report preparation and vendor requisitions.

Set up and maintained physical and electronic filing systems.

Maintained attendance records, taking note of staff vacation time, sick days and personal days.

Provided insight and information to management regarding onsite improvement project specifications.

Monitored maintenance scheduling and reported maintenance team information to management.

Implemented preventive maintenance program by planning and coordinating major scheduled maintenance outages

Managed training, licensing and vehicle inspections for operational readiness, provided feedback to employees and translated operational directives into program roadmaps.

Minimized costs by working and negotiating with multiple suppliers.

Transformed departmental operations through aggressive process overhaul and attention to quality.

Executed on-time, under-budget project management to adhere to project road map.

Education and Training

Mclean High School

High School Diploma - 2004

Mclean, VA

Central Texas College

General Studies – 29 Credit Hours (Ungraduated

Killeen, TX

Certifications

Master Resilience Trainer from University of Penn. (2015)