CHEYENNE HARMON

COLUMBIA, SC *****

803-***-**** adcoa7@r.postjobfree.com

PROFESSIONAL SUMMARY

Software Engineer with 4 years of experience successfully troubleshooting and debugging complex .NET applications, including frontend and backend. Skilled at optimizing and reworking systems to meet specific customer requirements. Adaptable team player dedicated to efficiently resolving project issues.

SKILLS

.NET development

RESTful API interfaces (JSON, XML)

SQL Server

XML/ XSLT

Team Foundation Server (TFS)

HTML/CSS

JavaScript/ jQuery/ AJAX

C#

WORK HISTORY

DUCK CREEK TECHNOLOGIES LLC 04/2017 – Current

Software Solutions Engineer II Columbia, SC

Developed new features within existing ASP.NET MVC application using C# and JavaScript/jQuery while working with business analysts throughout the SDLC process

Analyzed, debugged, and fixed production issues in C# .NET applications and ensured new code did not impact existing functionality

Redesigned critical system component which led to better error handling/logging and 90% decrease in number of errors reported by client

Communicated with project managers, developers, quality assurance and customers to resolve technical issues with high degree of quality and efficiency

Actively engaged team members with different roles to adapt skillset and improve ability to address issues

DOVETAIL INSURANCE 05/2016 – 04/ 2017

Software Developer Columbia, SC

Quickly got up to speed on technology stack and began contributing to team's success through improvement of internal systems

Improved website feature using JavaScript which enabled internal users to resolve issues without need for IT intervention, thereby saving IT resources' time

Reviewed and prepared reports on batch job statuses and improved efficiency of reporting process through automation with C# console application, saving 30 to 45 minutes daily

Designed and developed reports in SQL Server Reporting Services

CLEMSON UNIVERSITY BUSINESS SYSTEMS 07/2014 – 12/2014

Quality Assurance Analyst Clemson, SC

Supported operation and creation of automated scripts, demonstrating ability to promptly fix issues in timely and accurate manner

Maintained effective communication channels with colleagues, contributing to productivity increase of 158% measured in tests scripted per day

Acknowledged by management team for consistent performance and ability to achieve all tasks

EDUCATION

BACHELOR OF SCIENCE Computer Science

Clemson University

Clemson, South Carolina