Social Media Customer Service

Ajanthiny Vijith

Mobile: 647-***-****

Email: adco69@r.postjobfree.com

Summary

• Over 6 years of professional IT experience in development of Web and Windows applications using Microsoft technologies. Experience in all phases of SDLC including Architecture, analysis, design, coding, testing, and deployment for N-tier client/browser-server applications.

• Effective Knowledge of Web Applications, Web Forms, Web services and database.

• Experience in developing the web-based applications and web services using C#, ASP .NET Core and ASP .NET Framework (MVC), Entity framework, MS SQL, LINQ, CSS, java scripts, Bootstrap, HTML, Jira and TFS.

• Strong interpersonal and communication skills with an ability to manage a team and keep them motivated in different type of situations.

• Participated in sprint planning, daily scrums, testing, retrospectives and sprint reviews.

• Experience in developing html layout for webpages and responsive for different devices

(Bootstrap Responsive for tabs, pads and different resolution of devices). Technical Skills

AMADEUS: Advanced

WORLDSPAN: Intermediate

DATABASES: Advanced

.NET Framework: Expert

Web Services (JSON, and XML): Advanced

.Net Core: Advanced

MVC : Advanced

Bootstrap, HTML and CSS Expert

JavaScript: Expert

Ajax: Advanced

JIRA: Intermediate

TFS: Advanced

Professional Experience

Access D Solutions, Mississauga, Ontario Dec 2019 - Present Office Assitant

• Provide employees with information and direct them accordingly

• Answer phone calls and direct callers to the appropriate party

• Process, sort, and route incoming and outgoing mail

• Publishing job ads on careers pages, job boards and social media

• Screen resumes and job applications

• Interview candidates and provide shortlists of qualified potential hires

• Update clients on hiring status and prepare candidates before interviews with clients

• Create talent pipelines with high-potential candidates for future job opportunities

• Keep detailed records of past applicants’ information, including resumes, assignments and interview evaluations

Moresand limited, Colombo, Sri Lanka Dec 2013-Jan 2020 Senior Software Engineer/Manager (worked remotely from Oct 2019 – Jan 2020)

• Led cross-functional 5-member team to develop and implement worldairfares.

• Hands on experience in Visual Studio, TFS, MS SQL, JIRA and Postman.

• Error fixing and maintenance of the system.

Ajanthiny Vijith

Mobile: 647-***-****

Email: adco69@r.postjobfree.com

• Coordinating with other teams working on the same project.

• Coordinating with the testing team for fixing bugs.

• Ensuring smooth delivery of the project.

• Excellent customer service skills and positive attitude as demonstrated by receiving employee of the month in four consecutive months.

Web Design – UI/UX

• Designed front-end of the application using HTML, bootstrap, CSS and JavaScript.

• Developed responsive websites for different devices.

• Designed webpages and backend application using different colours and fonts.

• Scalable coding using .NET programming languages. Web Development – ASP.NET MVC, .NET core

• Developed user-friendly web application with XML-based web services using JSON, SOAP and WSDL.

• Worked on GDS integration with all major providers including Amadeus and Worldspan.

• Connected Flight and Hotel booking engines with web site.

• Payment gateway is implemented using C# and ASP.net (Sagepay) and added on all the websites.

• Maintained websites which are developed based on ASP .NET and their web applications as per client’s requirements.

Backend Development - ASP.NET MVC, .NET entity framework

• Developed database to handle larger no of data also provided user access to call centre to handle online passengers.

• Send, Retrieve and Bind date using Ajax and jQuery.

• Developed an in-house backend application to update fares, banner and required information under certain criteria.

Payment Gateway - ASP.NET MVC .NET framework

• Gathered requirements and select the appropriate payment method.

• Sagepay implementation and created a microservice in order to connect with all the websites.

• Design payment page UI and validating fields accordingly. Education

2012-2013: BSc in Computer Systems and Networking (Curtin University) 2011-2012: Diploma in Computer Systems and Networking (SLIIT, Sri Lanka) Specialized subjects: Embedded Systems Engineering, Wireless Data Networks, Computer Technology Project, Perl, Java, C++, C#, CGI, Network Management, Interface Design, Internet Technology

Developed websites

https://www.worldairfares.uk/

https://www.travelcenter.uk/

https://www.businessclasstravel.co.uk/

https://www.esperanzatravel.co.uk/

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