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Administrative Assistant Customer Service

Location:
Minneapolis, MN
Posted:
April 07, 2020

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Resume:

HEATHER AUGDAHL

**** ****** ***** **, *********** MN

952-***-**** * adco65@r.postjobfree.com

April 6, 2020

To Whom It May Concern,

After viewing the position posted, I would appreciate you taking a look at my resume as many of qualifications you are seeking match my background and expertise. My goal is to continue to work at a company that has a caring heart and a focus on others.

Throughout my career, I have maintained the highest performance standards. My resume is diverse with positions that have allowed me to develop leadership skills in a variety of formats. As an assistant at Katun, I was able to successfully coordinate three different departments at the same time, including one department where the VP lived overseas. I excelled at streamlining operations, expense reporting, creating presentations for the board and working confidentially with all three departments.

While at Christ Presbyterian, I have managed a team of 15 staff and many more volunteers. This includes budgeting, expense reporting, interviewing, hiring, team management, and performance reviews. I’ve also had prior career experience in human resources and customer service.

Other demonstrated qualifications include:

an excellent background in all aspects of team management

presentation building and event planning

budget and expense management

extensive international and domestic travel planning

With excellent organizational and communication skills, a tremendous work ethic, and the ability to work well in both team and individual environments, I would welcome the chance to exceed your expectations. Thank you for your consideration.

Sincerely,

Heather Augdahl

HEATHER AUGDAHL

9012 Hyland Creek Road, Bloomington, MN 55437 C: 952-***-**** adco65@r.postjobfree.com

SUMMARY

Highly organized and proficient candidate with a leadership background in a variety of positions since 2001. Seeking to join an innovative, caring company and contribute my skills, dedication and integrity toward its success.

SKILLS

Microsoft Office, IFS, Citrix, ADP,

and additional software packages;

Executive support in budgets, expense

reports, presentations, travel arrangements,

meetings and events, including

international executive support;

Background in Human Resources;

Director of all functions related to managing early childhood programs – program planning, hiring and placing personnel, special events, budgets, scheduling and organizing;

Advocate for program improvements;

Effective communicator.

EXPERIENCE

10/2016 – 01/01/2020 Associate Director of Early Childhood Programs

Christ Presbyterian Church, Edina, MN

Successful in planning and implementing programming for children ages two to five;

Effectively manage 15 staff to accommodate 150+ preschool children;

Budget planning and expense reporting

Accomplished in coordinating and executing special events and camps;

Highly recognized for growth and organization of the program.

10/2010 – 10/2016 Executive Administrative Assistant

Katun Corporation, Bloomington, MN

Efficiently supported the COO and three Vice Presidents (including one based internationally) in charge of three separate departments;

Built rapport and enjoyed the variety of interaction with the different departments while making travel arrangements, creating presentations, maintaining budget information, expense reporting and more;

Highly regarded by all three departments for accomplishing cohesiveness between departments and personnel.

07/2009 – 06/2010 Early Learners Academy Activity Lead

Hillcrest Elementary School, Bloomington, MN

Successfully planned and taught math, literacy and art lessons;

Guided classroom students safely through their day;

Strong communication skills with parents.

02/2002 – 07/2006 Early Childhood Coordinator

St. Luke's Lutheran Church, Bloomington, MN

Coordinated Sunday School and Vacation Bible School for preschool;

Organized and led many social and educational events for the families.

EDUCATION

Bachelor of Arts Degree – Psychology and English

University of Minnesota Twin Cities

VOLUNTEER EXPERIENCE

Twenty years of participation, leadership, planning and executing activities in multiple organizations, all of which continue to contribute to proficiency in my jobs:

Deacon, three years

Lay Care Minister

Parent Teacher Association, president, five years

Girl Scouts of America, leader, seven years

Grade, middle and high school volunteer, multiple years

Children's Ministries and Preschool Board, committee member, four years

Church Council, member, four years



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