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ERP ANalyst, Business Analyst

Location:
Livonia, MI
Salary:
115K per annum
Posted:
April 07, 2020

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Resume:

Harini Palakurthy

Address: ***** ***** ***** ***, ***# 213b, Farmington Hills MI 48335

Email: adco41@r.postjobfree.com; Mobile# 313-***-****

LinkedIn: https://www.linkedin.com/in/harini-palakurthy-erp/

Work Authorization: H4-EAD. Employer Visa Sponsorship not required. Valid Work permit till June 2022

Summary:

IT Professional with over 8 year’s industrial experience. Worked in North America, Europe and Asia regions

Expertise in requirement analysis/gathering, documentation and validating requirements and reengineering processes

Defined and implemented Agile framework for the distributed (onsite & offshore) environment.

Proven analytical skills for understanding the business rules, technical and business requirements/processes with detailed design of the integrated applications. Monitored KPI’s to drive corrective action and maintain high performance.

Developed professional skills by working independently and as a team member in designing, developing, and implementing innovative business process and system solutions using new approaches, technology.

Facilitated JAD sessions with business owners, IT development team & users to drive out detailed business requirements.

Experienced in recreating errors and provided support to programmers to correct defects in the system.

Performed functional work within the Financial (GL, AP, AR), Manufacturing (WIP, BOM) and Procurement modules (INV, PO, OM) modules of Oracle Applications (EBS) for Enterprise Resource Planning (ERP)

Successfully Implemented and performed functional work within the Oracle Financials(GL) and supply chain module (SCM) – Inventory, Procurement and Order Management modules (R12X, 11i)

Proficient at preparing and interpreting BRD, FSD, JIRA User Stories. Prepared functional setup documents (MD 50) as well as the test scenarios and test scripts (TE20, 40) for ERP modules

Facilitated CRP, UAT and SIT with the stakeholders and the business users.

Acquired good experience on SDLC, activities associated with specifications gathering, analysis, design, coding, testing, deployment, and maintenance. (Agile & scrum).

Possess industry experience and understands challenges/risks when implementing vertical applications

Worked directly with the business function management, functional Key Users, and GIS project teams to identify and resolve various business conditions. Monitor and report KPI results with root cause investigation.

Expertise in root cause analysis, gap analysis, troubleshooting, problem resolution and change management.

Knowledge and use of technical software applications appropriate to the specific work activities.

Performed and scribed test scenarios for the UAT. Turned Chaos into quality by performing manual testing, system and integration testing(QA). Proficient in define a problem and conceptualize a development plan.

Experience in writing SQL queries, data analysis, data integrity, data mapping/modelling and validation.

Coordinated projects, artifacts with executive management, PMO team to understand the business processes and priorities.

Technical Skills:

Programming languages: C, C++, Java, SQL, HTML, RPA & Data Analytics (in progress of upgrading Skills)

Databases: MS Access, SQL, Oracle 11i, R12.1.3, R12.2.3

Office Tools: MS Word, Excel, MS Project, MS Outlook, MS Visio, JIRA & Confluence (Atlassian)

Methodologies: SDLC, UML, JAD, Agile, Scrum, Kanban and Waterfall

Environment: Oracle, High Jump, Salesforce, ETL, API, AS400/IBMi, EDI

Professional Experience:

Employer: Reliable Software Resources, Inc. (RSRIT)

Role: Sr. ERP/IT/SCM Business Analyst

Client: Advance Auto Parts, Roanoke, VA 09/2018 - Present

Working with SCM (Supply Chain Management) and WMS (Warehouse Management System) teams primarily to gather inputs from key stakeholders; analyze data, design and document new workflows, policies, procedures and associated business requirements. Support Supply chain operations.

Acquired experience in understanding of automotive business environments and transmitting the business requirements for the project and translating these into functional specifications.

Working on Supply Chain – Merchandize Financial Planning (MFP), involved in the Cross-Banner replenishment work streams precisely working on ASR/AWR, JDA, WMS, AS400 and other integrated systems

Elicited all business workflows and functional requirements for the projects worked on.

Organized and tracked IT to ensure smooth implementation of applications. Worked with shipping & Logistic, Shop floor.

Actively involved in the Cross-Banner replenishment ASR/AWR and other integrated systems like IBMi & HJ

Successfully completed “Finance Transformation Project”, implementation On-premise to Oracle ERP cloud (Fusion).

Developed AS-IS and TO-BE documents for the business processes to understand the scope of the applications.

Worked with stakeholders to assess cost-benefit of customizations and evaluate/recommend alternatives to deliver project goals

Actively participated in CRP, JAD sessions with KPMG (solution partners for the Fusion implementation). – GL, PTP.

Worked on data gathering, mappings and data integrations with ensuring smooth flow of business process in new environment

Worked closely with the MDM, salesforce, WMS and Finance teams to define the business glossary for the Inventory re-balancing work streams and helped in enhancing the supply chain processes. Gathered data and prepared ad-hoc reports as needed.

Acted as a liaison between SME, Clients, Technical Analysts, Dev teams, QA and DBA teams

Coordinating with DEV teams and business to get survivorship rule, mapping of attributes with ease and strategical thinking.

Maintaining vendor relationships, demonstrating strong work ethic and quickly adjust to new 3rd applications.

Employer: Zensar Technologies

Role: Sr. ERP /IT Analyst 07/2016 - 03/2018

Client 1: IAEA, United Nations Organization, Austria

Worked on supplier-hub implementation project and production service requests. Project was both standard and customized functionality of Trading community architecture (TCA) and MDM. Closely worked with client, On-Site (UNO) for IAEA, Vienna.

As an ERP analyst, was responsible for the DQM - improvement of Data quality, Prevention of Duplicate Supplier creation, Decrease of workload, Low maintenance cost and end-user satisfaction.

Determined appropriate measures/metrics for master data and procurement. (MDM, PTP)

Daily collaboration with diverse team of team-members and stakeholders (IT, Finance and Development teams)

Gathered functional requirements and mapped the legacy data with oracle EBS tables achieved Gap Analysis.

Analyzed the feasibility and developed requirements for new systems and enhancements to existing systems; ensured the system design fits the needs of the users.

Worked on Data Quality improvement to manage the efforts to identify, troubleshoot, cleanse, organize and update data on an on-going basis. Production support and maintenance (analyzed the impact) of changes as per the client environment.

Worked with cross functional teams managing business and delivering the development/break fixes work in a timely manner.

Performed testing with business users for Integration testing for developed code and changed codes

Worked collaboratively with management to compile and maintain project work plans, coordinated team checkpoint meetings, and regularly provided appropriate reminders and follow ups precisely

Provided execution of QA monitoring and testing process and provided guidance and collaboration with other QA team members

Client 2: Michael Kors

Test Analyst for ‘Michaels Kors’ - E-commerce application

Performed unit, system, browser compatibility, usability, end-to-end, user acceptance and regression testing on the devices/sites.

Involved in large and small team environments and performed varied tasks as requested.

Prepared test cases, test execution scenarios, defect reporting and defect retesting. Identified, tracked & documented defects. Documented retesting of defects and ensured defects moves to Pass status.

Documented test cases associated with each new feature, break fix, and enhancement to validate that business requirements have been met, and to prevent the introduction of issues into the service.

Maintained and developed validation plans for product launches, product changes of business.

Experience in tracking test cases, monitoring the proposed ticket, procedural activities (JIRA)

Involved in Complete Software Testing Life Cycle and Software Development Life Cycle.

Provided execution of QA monitoring, specific guidance with other QA team members/ cross functional teams

Employer: Apps Guru consulting Pvt. Ltd.

Role: SCM Functional Consultant 01/2014 - 06/2016

Client 1: Ghobash, Dubai

Project lead for India Taxation -EB Tax implementation. Performed trading organization tax setups for single OU through the setup changes that were being made for reporting based on the company adding an Operating unit of Chennai, India.

Gathered requirements, facilitated JAD & training seminars on application functionality with business users and performed Tax implementation setups for trading community organization for R12.1.3, SCM modules.

Configured the additional organization Information, Bond Registers, Tax calendars, Sub Inventories, Vat/Excise Item classification, Tax Setups (Recoverable, Non-Recoverable and Ad hoc), Tax categories, Suppliers, Customer Additional Information, VAT Regime Registrations and defined Tax Authorities as Suppliers – Functional Analyst (GL, AP, AR, INV, PTP, OTC)

Performed gap analysis between the current reports and future reports. Worked with technical teams to enhance the taxation reports. Implemented Inventory, Purchasing and Order management modules.

Supported the integration activities for data migration, interfaces and report customizations where needed

Raised P1, P2 service requests with Oracle to fix product issues (APAC region)

Created setup documents (BR100) for the implemented module. Prepared test documents BP040 and BP080 for SCM modules.

Client 2: LinScan, Dubai

Implemented and supported SCM - Inventory, Purchasing and Order management maintained the environment by handling production issues on R12.1.3

Performed setup for Inventory, Purchasing and Order management modules as documented. Handled day-to-day production issues for these modules by performing setup changes as requested.

Performed setups and provided support for INV and PO Modules. Setup of Organizational hierarchy, Operating Unit, Inventory Organizations, Stock Locators, Item categories, Revisions and Sub Inventory Locations. Configuration of Purchasing (P2P) involving Approval hierarchy, Creations of suppliers and business based purchasing options.

Compiled comprehensive list of sales & inventory reports/Ad hoc queries that department was currently using and created a template to be filled by business for the enhancements and requirements.

Prepared MD50’s and BR100’s. Delivered training seminars on application functionality

Created step by step validation process for the production issues using use cases and incorporating work break down structure. Performed sanity testing when the codes/components are deployed in Production.

Key role in Sourcing issues, P2P Issues, like types of PO’s, Approval hierarchy, GRN and few other scenarios.

Client 3: Pebs Pennar, Hyderabad

Performed the engineering issues for inventory and Purchasing. Acquired manufacturing process experience.

Actively involved and resolved in daily issues with focus on the business analysis and processes.

Involved in higher management discussions like the Scope plans, change management and other relevant teams to discuss on problem management, problematic issues and prepare project milestone plans.

Identifying technical requirements, document to guide technical team in developing reports forms interfaces

Worked procure to pay, order to cash, Vendor management, MRP, Shipping & receiving, OM issues- Grants, roles, Pick Release issues, back order issues, Delivery issues, shipping execution rules, pricing information Credit check Rules, Hold types, Setup for Forecast, Demand Schedule, Resource Planning, RMA and B2B orders.

Performed SQL commands for data extraction, data storing, retrieving, modifying, and deleting data in databases.

Key role in Bill of material, Manufacturing, Sourcing issues, P2P Issues, Approval hierarchies, GRN and few other scenarios.

Client 4: Kharafi National, Dubai

Worked as production support lead on Oracle ERP finance and SCM modules including AP, AR.

Worked with business users in understanding the issues, recreating errors and raising Oracle SR’s. Handled Severity 1 & 2 SR’s to fix the product issues. Primary contact for priority incident tickets like (P1 & P2).

Co-ordinated with technical team to work on issues and match the scenarios to fit the gaps and customizations. Testing the enhancements and preparing detailed test scripts.

Prepared detailed test scripts on various developed reports to users for testing, assisting the users/clients and making them familiar with oracle environment at UAT

Proficient in communication, familiar with Supply chain verbiage and ease of handling impromptu situations.

Employer: Apps Guru consulting Pvt. Ltd.

Role: Business Associate: Hasman Software Solutions 06/2013 - 01/2014

Gained functional and technical knowledge on Oracle ERP applications, tables involved, dataflow and its basic architecture

Acquired good understanding of Oracle E-Business Suite (11i, R12) Architecture, physical data structures and their usage. Gained functional and technical knowledge on Oracle ERP applications.

Demonstrative functional and domain knowledge of an ERP software and analyzing functional impacts of new enhancements in Functional Modules

Interpreted and translated client requirements. Acted as a shadow resource for on-going projects

Developed professional skills, detail-oriented, deadline driven and self-directed as an organized individual. Worked in a team and collaborative environment

Acquired good hand-on experience with the flow of data into ERP systems.

SEO Analyst 11/2012 - 05/2013

A content writer/ strategist and responsible for leading the client's sales content production & strategy. Wrote, edited and published relevant and engaging content that drives traffic and sales to the client's website.

Gained proficiency on content strategy, helping team to identify what content needs to be developed, planning how that content should be created, and managing the brand voice.

Worked with the cross-functional teams including SEO, product owners (devices and accessories)

Education 06/2008 - 07/2012

Bachelor’s degree in Computer Science Engineering: JNTUH, India

Graduated with distinction (GPA: 3.7/4.0)

I aim to strategize to win, collaborate and be a change agent, delivering expectations and energized to work with.



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