Manager Vmware
Resume:
More than ** years of IT experience primarily in Microsoft Windows & Virtual infrastructure resources specializing in VMware vCenter server 5.0, 5.5,6.0 and 6.5 & 6.7 including ESXI up to latest version 6.7
Experience in managing/handling Nutanix Virtual Infrastructure including troubleshooting, building new VMs/templates and configuring File server. Furthermore, experience includes working with Nutanix support to replace faulty hardware parts, submitting changes, creating playbook, running diagnostics techniques/methods to identify the root cause of warning, errors, critical failures, managing multiple clusters via Prism Central, performing software and firmware upgrades, Shutdown and start of Clusters including IPMI console management, Files Server DR failover, Nutanix code upgrade and support Citrix environment/infrastructure.
Experienced in AWS Cloud platform and its features which includes day to day operations roles such as adding new users/pass reset and spinning EC2 instances for upgrades/migrations.
Extensive experience in working with Microsoft Windows server 2003/2008/2008R2/2012R2/2016 & 2019 including daily operations such as configuring, installing, managing/maintaining both Virtual & Physical servers, troubleshooting issues, upgrading & decommissioning.
Extensive experience in working with ESXI Hosts 5.0, 5.5, 6.0, 6.5 & 6.7 – configuration, Installation, management and maintenance, upgrading, decommissioning, patching (extensions & baselines), building/adding new hosts to clusters, creating Datastores, creating/adding Distributed switch, adding/modifying VLANS, performing Host & Storage vMotion of VMs via PowerCLI, creating events reports via PowerCLI, performing VMware tools upgrades via PowerCLI for bulk VMs throughout the environment, and managing daily operations/supporting infrastructure
Experience in implementing ESXI servers with efficient virtualization strategies by creating clones, templates, task scheduling, prioritizing VMs, creating and managing snap shots and working with Auto deployment tools for VMs to reduce manual efforts.
Advanced knowledge of Microsoft server technologies, such as Microsoft server 2003/2008/2012/2016, Exchange 2003/2007/2010 and office 365, Skype for business, Active Directory, Windows Update Server (WSUS), and Windows Deployment Server (WDS) and how they interact on the network.
Advanced knowledge of backup server technologies such as Avamar, McAfee, Symantec Backup Exec versions 2012 and 2016.
Experience in configuration and support of VMware Horizon Suite, Workspace, Mirage, View and vROPs.
Well experienced in Creating Templates, VDI Pool creations, VDI Provisioning, VM priorities, Roles and permissions, Resource pools, VM Cloning and Knowledge of Snapshots.
Dell hardware, services, settings, directories, storage, etc., in accordance with standards and project requirements using VMware vSphere & vCenter related products.
Hands on experience with HP Proliant Servers, IBM Blade HS20P Servers / and Dell Power Edge rack mount servers, HP C7000 and Cisco UCS chassis including Cisco standalone servers.
Microsoft applications including DNS, DHCP, SQL, printing, Proxy, IIS, Active Directory and Domain Controllers.
Experience with AD Group Policy, GPO, GPP, Users, Domain users and handled permissions of users, Groups, File shares and Privilege to access LAN and Domain.
Strong understanding of VMware Networking concepts like creation of vSwitches, with several types of port groups.
Experience Cisco USC manager & UCS Central 2.0 including, creating new service profiles, and associating to new ESXI hosts and including upgrading/decommission/recommission of blades.
Experience about SAN, iSCSI, NAS Configuration and Implementation including attached storages, SAN Switches, HBA.VM creation capable file systems including VMFS and NFS.
Experience in Network LAN/WAN deployment for Tier0 servers via MDT deployment server using PXE boot.
Strong experience in configuring HA and DRS clusters, using EVC on as needed basis and resolving cluster errors for HA, DRS, and Datastore alerts.
Experience in P2V and V2V conversions using VMware Converter and end to end migration tools to Cloud such AWS CLI and OVF templates and using Xtract migration tools for Nutanix.
Expertise in Patch Management of Microsoft servers via WSUS/SCCM and ESXI Hosts using VMware Update Manager.
Experience with DNS/DFS/DHCP/WINS Standardizations and Implementations.
Experience in Active Directory, GPOs, File & Print Server, FTP, Terminal Server, NAT and Exchange Mail Server.
Experience with HP Blade System C-class enclosure (7000) and IBM iSeries chassis using Onboard Administrator and virtual Connect.
Planning, deploying, and managing System Center Configuration Manager 2007/2012 (SCCM) and SCOM.
Excellent leadership qualities, excellent communication skills and interpersonal skills.
Excellent and efficient skills in day to day operations handling, tickets, incident, tasks, changes, project tasks, build tasks, decommission tasks, problem tickets, KB articles, ticketing tool catalogs and other requests. Technical Skill Set:
Zain Osama
****.******@*****.***
VMware: VMware, vSphere 4.0/4.1/5.0/5.5/6.0,6,5,6.7 vCenter Server 4.0/4.1/5.0/5.5/6.0/6.5/6.7
ESXI 4.0/4.1/5.0/5.5/6.0/6.5/6.7
Horizon View, VMware Update Manager, HA, DRS, FT, vMotion, Storage vMotion, VMware Capacity Planner, PowerCLI, VMware Workstation, VMware vSphere Auto Deploy. vRealize, vROPS, VMware Appliance Manager.
Windows
Administration:
Configuration of DHCP and DNS, installation and configuration of VPN client, Windows Server 2003/2008/2012/2016 - installation and configuration, installation and configuration of Active Directory creating users and groups, setting user access controls, domains creation and setup, Exchange Server 2010/2013, Office 365.
Operating
Systems:
Windows Server OS – 2003/2008/2008R2/2012/2016/2019. Windows OS- 10, 7/XP/NT.
Networking:
OSI Reference Model, IPv4 and IPv6 addressing and sub netting, Ethernet LAN, TCP/IP, UDP, switches, routing concepts, virtual network concepts including vSwitches, VLANs, DvSwitch, TCP/IP stack for virtualization, configuration of printers and, scanners. Hardware:
Cisco UCS Blades B200, 5100/5180 series, HP ProLiant DL380 G5/G6/G7/G8/G9/G10 Intel Xeon, HP EVA, HP ProLiant DL385 G6/G7 AMD Opteron, Dell PowerEdge 2850, 2950, R710, HP BL 460c G5/G6/G7/G8/G9/G10 blade servers, C7000 HP Chassis. NetApp V6000 Series. Virtualization:
Cloud:
Nutanix hyper-converged infrastructure. Nutanix version 5.11.1.1, LCM version 2.2.9803, AOS 5.10.8.1 LTS, Files Server 3.5.5, Hypervisor 20170830.337, NCC 3.9.4.1, Foundation 4.4.4 AWS Platform Cloud infrastructure-Operations role
Education and Certification:
Associates in Computers, Quinsigamond College, Worcester, MA 2009
MCSE Certified
VCP Certified
Experience:
Key Responsibilities:
Remote–System Administrator-Provide T2/L2 Technical Support services for Windows, VMware, Nutanix and AWS Platforms
Daily work includes incident management and ensure that SLAs are being met 100% for Serv1, 2, 3 & 4.
Day to day operations include handling incidents, Tasks, Changes, Build Project tasks, decommission tasks, Problem tickets, all other IT requests catalogs along with providing excellent support/technical services to client infrastructure and customer needs.
Manage daily after hours changes such as WINSXS clean up, Disk allocations, vMotion, SvMotion, CPU/MEM allocations, build new VMs and Physical server, complete decommission projects, work on changes for Splunk, Rapid 7, Avamar and other application installations or upgrades, creating/removing snapshots, Patching for Windows server and VMware, work on Nutanix changes related to hardware replacement, new VM build in Nutanix, creating templates,, AWS operations tasks such as post build for new EC2, creating users or resetting password, troubleshoot any open issues and determine plan of action to execute the tasks or changes.
Schedule and implement patching changes for more than 5000 Windows server on monthly basis and work with WSUS for timelines & patch approvals.
Work on VMware patching via Update Manager, creating and attaching baselines including upgrade, patch, and extensions ensuring pre-check remediations are completed and ESXI hosts are compliant post patching.
Work on issue with VMware HA, DRS, cluster configuration, Datastore alerts, Time sync issues, optimizing VMware infrastructure to accommodate all resource proficiently including all other issues in vCenter.
Deploy new VMs via template for migration or upgrade projects and performing post build steps per standardization or SOP such as installing and configuring Apps & features/Roles as requirement. Grainger, Jacksonville, FL Remote
Windows & VMware Wintel Admin/Engineer May 2018 – April 2020
Build physical Windows servers on HP and Cisco hardware including, configuring RAIDs, installing OS, configuring OS, installing drivers, upgrading hardware firmware, completing post build steps for production environment.
Build new ESXI 6.0 and 6.7 hosts from scratch on HP and Cisco UCS hardware including installation, configuring, adding to vCenter, setup DRS, HA, Datastore, vSwitches, DvSwitches, adding host to domain, adding NTP servers, configuring roles and permissions and other standardization per SOP or as requirement.
Worked with Security team and users to create new or modify existing Restricted shared access for DFS folders.
Build Tier0 Domain controller servers via MDT deployment server using PXE boot followed by installing, configuring and getting production ready.
Running security scans on all new servers to identity vulnerabilities and run remediation plans using Rapid 7 security tool.
Work on break/fix issue via ticketing tool ServiceNow via incident, Tasks and changes and provide the 99.999% uptime for production environment.
Work with vendors such as Microsoft, VMware, Nutanix, Cisco to identify root cause of a critical issues.
Configure and troubleshoot issues with Microsoft Clustering and Share point servers.
Collaborate with Storage team to resolve backup issues with Avamar client, proxy and Database servers, including but not limited to installing, configuring, troubleshooting and upgrading Avamar backup agents.
Work with Network team to create and modify existing DvSwtiches and add new VLANS in VMware vCenter
Work with PowerCLI to create reports, event logs for VMs or ESXI hosts, perform host or storage vMotion, restarting services for bulk hosts, upgrading VMware tools for bulk VMs, and creating documents on procedures and implementation plans.
Work with PowerShell to create or extract data, such as extracting drivers, check multipathing of physical servers, perform ping test on multiple servers, running scripts with PSTools remotely and creating tasks and events reports.
Work on Nutanix virtual infrastructure building new VMs/templates, software upgrades for AOS, Files Server, Hypervisor, NCC, Foundation, LCM upgrades, configuring new clusters, managing File server DR failovers, storage optimization, shutdown/start of clusters including IPMI console for hardware replacements, submitting cases via Nutanix support portal to engage Nutanix SRE for resolutions on errors, warnings, critical failures.
Provide AWS support in operations roles such as Account creations, login setups, monitoring, incident management, configuring and change management, deployment management, decommissioning, EC2 instancing administration, AWS backup, AWS patch manager, supporting and escalation roles, training and document and performing procedures and troubleshooting steps via AWS CLI command line interface.
Work with Cisco UCS central and UCS managers to creating Service Profiles and Service profile templates and associating them blades as requirement. Work in decommission/recommissioning of blades, including patching, firmware upgrades and find root cause of faulty hardware by analyzing the logs and events.
Work in Zenoss monitoring system to create alert suppressions for change windows and monitor the environment
Run decommission projects for Windows servers and ESXI hosts based on SOP and standard protocols.
Upgrade vCenter 6.0 to 6.7 and upgrade all ESXI hosts to 6.7 in all VMware vCenters for total of more than 500 ESXI hosts.
Run health checks on all virtual and physical servers including Windows, and ESXI hosts via automation through SLACK
Create new KB articles and SOP documents on implementation for technical procedures and for process improvements purposes including training new hires and get them up to speed with process and standardization.
Perform monthly VMware SRM DR failover testing.
Key Responsibilities:
Onsite VMware Administrator and Windows Administrator - Provide Technical support services.
Building the Virtual machines and Physical Servers with Windows 2008/R2, 2012 &2012/R2 and 2016 from scratch.
Proficient Experience in installation and configuration of VMware 5.5/6.0/6.5
Restoring the VM’s Using the COMMVAULT.
Server Hardening, ESXI installation on bare Metal (vSphere, Hyper-v).
Heavy Windows patching, and trouble shooting.
Hardening of various servers include running the anti-virus batch file manually, checking them from end to end, Domain changes and patching.
Experience on wide Data center, where several thousand servers are managed.
Working on datacenter issues on HP C7000, Cisco UCS5108 Chassis, Dell M100.,
Configuring ILO and ID rack servers.
Administered Windows 2008/2012 Active Directory, Sharepoint, Exchange, DNS, DHCP, WINS, LAN, WAN, TCP/IP and building new windows physical/virtual servers as per the requirement of the project. Dow Chemicals, Midland, Michigan On Site
Sr. System/Windows Admin Dec 2016 – May 2018
Configuring fault tolerance (FT) for critical VM’s Configured, and Managed VMware cluster with HA and DRS rules.
Building Windows 2008 R2, 2012, 2016 Servers, Office 365, IIS, Lync, and upgrading Windows on both physical and virtual machines. Worked with ILIT, PCI, Security.
Implemented SVCMM Microsoft System Center Configuration Manger R2 Cluster
Deployed and updated services in n-tier architecture vCloud air environment.
Designed and implemented scalable, secure cloud architecture based on vCloud air environment.
Maintained awareness of business needs and changing technology landscape, relative to public cloud.
Migrated servers to new team foundations TFS.
Working on TPAM to generate the temporary passwords which helps to login servers.
Maintaining the Physical servers using the iLO and ID rack Consoles.
Worked on vSphere, vCloud Suite /vRealize suite - vRealize Operations Manager (vRops), Log Insight, vRealize Orchestration(vRO), and vRealize Automation (vRA/ vCAC), VMware Virtual SAN (vSAN).
Migrated from Windows 7 to Windows10, deployed Office 365 test
Migrating the servers 2008/R2 and 2012/R2 using SCM.
Wrote PowerShell scripts, VB scripts for administrative tasks and management of the server infrastructure.
Update patches on Servers Working Experience with Active Directory Components (AD Users and Computers, DNS, DHCP and WINS etc.
Administered and maintained servers with Microsoft Deployment Toolkit (MDT) 2008 -2012, SCCM.
Managed 2008, 2012 R2 servers in the Citrix Farm environment.
Worked with RMS, KMS, active directory, FTP, IIS, SCCM 2012, SCOM, WSUS.
Worked on AD, DNS, DHCP, File Server, IIS Web Server, FTP, Terminal Server, Windows Clustering, Exchange Mail administration. Expert in Decommissioning VM’s and ESXI and all Hardware within Data Center.
Experience in installing and configuring vSphere ESXI’s on HP and Cisco bladeservers.
Package distribution using SCCM server across all the desktops(imaging) and servers in the environment.
Upgrading the ESXI 5.x to 6.x using VMware Update Manager (VUM).
Worked with vRealize Orchestrator (VRO) to run the Workflow for VRA for VM’s.
Install, configure VMware ESX, ESXI, within VI3, vSphere 4, vSphere 5 and vSphere 6 environments with Virtual Center management, LabManager, vCloud Director.
Consolidated Backup, DRS, HA, DPM, vMotion, VMware Data Recovery, VMware Site Recovery Manager (SRM), vCenter Operations Manager, Horizon Workspace, Horizon Mirage, ThinApp and VMware View desktop virtualization infrastructure (VDI).
Installed VMware vSphere and ESX server 5.5, 6.x, running Virtual Servers.
Increasing the Size of VM’s using Disk part, EXPART Partition Magic & other tools
Up gradation of ESX server from 5.1 to 5.5 environments.
Deploying VM's using PowerCli.
Creating and managing VM Ware cluster. Enabling HA and DRS features in a cluster
Performing Snapshots, Cloning, cold migrations and hot migrations
Creating templates from VM’s and deploy VM’s from templates and allocate resources
Wrote Powershell scripts, for Login script, AD user creation, Windows registry check.
Implemented PowerShell scripts that automated creation of contacts from Active Directory users and updating of address books.
Implemented several best performance settings and group policies on VDI infrastructure for better performance of VDI environment and better user experience.
Build, configure and deploy VMs and templates. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows NT,2003, 2008,2012 and 2016 from VMware, Hyper-V, Xen and legacy hardware.
Kentucky One, Louisville, Kentucky Remote + Travel on Site as needed Windows/ VMware System Administrator Sept 2014 – Nov 2016 Key Responsibilities:
Administered the virtual infrastructure in the data center using VMware vSphere 5.x. Managed the change control procedures.
Supported windows and VMware engineering operations, coordinated with the software license vendors and renewed the licenses of VMware and Microsoft products.
Responsible in building physical and virtual server’s on Windows, ESXI host, creating clusters, adding ESX hosts to clusters, and adding storage.
Performed Hardware and Software maintenance of Windows Server environment, including VMware ESX/ESXI host, Clusters, Servers and Virtual Machines and Interfaced with different Venders.
Migration of existing applications and development of new applications using AWS cloud services.
Designed the data center rack elevations, racked and stacked new server & network and storage equipment.
Gathered the requirements from the management and implemented windows and VMware solutions based on the requirements.
Implemented VMware SRM for disaster recovery and windows SCCM for desktop deployment and patch management.
Create custom report to measure performance of VM’s and ESX servers using Virtual Centre and vROPS.
Worked on different applications such as Confluence, JIRA, MOM, SCOM, SCCM and VCOPS to improve the availability, performance, and ensure maximum uptime, worked with incident management and change management.
Managed Virtual Desktop Infrastructure (VDI) with ESXI 5.x Hypervisor and managed with vSphere vCenter 5.0.
Wrote Windows PowerShell script to automate setting of user credentials and activation of Windows
Planning, designing and developing Infrastructure Related Automation Solutions using vRealize Workflows.
Experience in remote control, patch management, software distribution, operating system deployment, network access protection, and hardware and software inventory using System Center Configuration Manager (SCCM).
Taking care of capacity planning for new clusters, ESXI and VM storage issues.
Configured HA, DRS clusters, FT for important VM’s.
Capacity planning using Capacity planner and VMware guided consolidation for gathering the physical machines CPU and Memory usage metrics.
Install and configure of vRealize Automation, Application Services, vRealize Orchestrator.
Integrate vRealize Automation with vRealize Operations 6.1 including EndPoint Operations (Hyperic) and vRealize Insight (Log Insight).
Deployed new virtual machines from templates. Configured the network adapter settings for the newly commissioned windows servers.
Worked on vMotion, HA, DRS and other VMware technologies.
Cloned the virtual machines, took the snapshots whenever required.
Hands on management and implementation of Active Directory Schema, DNS, Sites, Services, GPO/OU, replication, FRS, Exchange, Lync, and all MS Services.
Configuring and administrating DNS, DHCP, web servers and other Active Directory Services.
Configured VEEAM backup for the virtual machines. Update VEEAM to the latest version.
Administered the Hyper-V virtual infrastructure. Deployed new machines, extended hard disks, configured the network and provided support for the Hyper-V environment.
Worked as an active directory domain administrator for windows servers 2008. Worked on DNS, MS terminal and DHCP servers in the active directory.
Presenting FC SAN LUN’s, RDM’s iSCSI LUN’s and NFS mounts.
Created vSwitches and different ports groups for different purposes.
Taking care of NIC teaming at ESX server level for redundancy.
Updating and upgrading ESXI servers using vCenter update manager.
Installing windows server 2008/2012 R2 for different roles and patch management.
Deploying GPO for user and computer objects.
Worked with System Center Configuration Manager SCCM for patch management, software updates, OS Deployment, software installation & inventory.
Installed several applications from different vendors on the newly commissioned windows servers.
Maintained an inventory of all the hardware and virtual machines in the data center.
Designed the storage volume replication for SAN to SAN replications from primary to DR Datacenter.
Upgraded the memory capacity of the Dell ESXI hosts.
Created VSwitches for DMZ access of the windows servers and migrated the servers to the DMZ network.
Monitored the network and servers using Solar Winds.
Administered, managed and installed Symantec end point protection on all the windows assets in the infrastructure.
Genesys Telecom, Daly City, California On Site
Windows/ VMware System Administrator Nov 2012 – Aug 2014 Key Responsibilities:
Installed and managed ESXI 5.x VMware servers.
Build VMs on demand using this client provisioning.
Create VMs for Disk sharing for Oracle and Windows clustering.
Build and maintain HA and DRS clusters health.
Installed ESXI hypervisor on dell hardware.
Design and implement new Data Center VMware infrastructure.
Assist users with slow and unresponsive VMs by troubleshooting issues with CPU and Memory.
Migrate VMs according to load balance across different hosts.
Creating Virtual switch and configuring Virtual switch settings and policies
Involved in P2V, V2P Migration using Stand Alone VMware Converter Server and Plate Spin.
Managing and implementing various projects with all phases of life cycle for virtualization.
Configured ESXI 4.0 with SAN Attached storage (LUN Assignments, Data stores)
Utilized VMware Converter for Physical to Virtual/Virtual to Virtual conversion/Physical to Physical conversion. Windows Server and Desktop administration
Experienced with SDLC and TFS, MS test, SVCMM TEST LAB, SCOM administration duties with motoring an maintenance with project build and test case build.
Installation IIS in Windows Servers and configured as per application requirements.
Provided support for IIS related issues to different applications and acted as a point of contact for any deployment related issue in Productions deployments
Image deployment through sccm. Windows Server and Desktop administration
Deployed about 200+ VDIS for users with windows 8 and windows 10 OS on them.
Maintaining backups and restores of the Production and Development data.
Network Attached Storage Implementations. Worked with several applications .net, java, people soft, CRM..
VM deployment, snapshot management using power shell.
Installed SQL database on RedHat/Debian Servers. Worked on Apache and NGINX configuration and troubleshooting of web server related issues
Installed ESX patches using Update manager.
Experience in Cisco UCS /HP C7000 blades administration and troubleshooting, Writing PowerShell Scripts, VB and PowerCLI scripts. Worked with VMware NSX.
Creating and managing user accounts and the groups in Active Directory users and computers.
Involved in daily Performance monitoring and Active Directory troubleshooting with the ability to analyze server performance and make recommendations for improvement.
Experience writing both PowerShell and PowerCLI scripts to automate virtual machine builds and DNS entry configurations.
Run reports from Virtual center for usage and health of ESX hosts and Datastore usage.
Create & manage LUNs for Datastore on Compellent storage systems by mapping LUNs to HBAs.
Troubleshoot issues with slow Datastore access.
Added Raw Disk mappings to VMs from available storage.
Perform health checks of the storage and SAN infrastructures.
Upgrade and migration of VMs from 5.1 to 5.5.
Century Bank, Medford, Massachusetts On Site
System Administrator July 2009 – Oct 2012
Key Responsibilities
Assisted with all related VMware issues including the regional ESXI servers refresh.
Responsible for updating and patching all ESXI servers.
Responsible for maintaining Virtual Center for the Test and Development environments.
Monitoring and managing the performance and the load balance of the Servers.
Working on deadline, multitasking, simultaneously working on multiple projects and coordinating with various vendors. Applying Securities Policies.
Creating a test Environment in VMware for Production Team to test their applications.
Working on Remedy tickets and prioritizing the work as per the SLAs.
Publishing the Desktops and Individual Applications according to the Department requirements in the organization.
Involved in operational support of Active Directory, WINS, DNS, and AD enabled applications.
Build Windows 2008/2003/2000 Servers on standalone and blade servers based on application design and deployed stack on these servers using CA unicenter software deployment.
Configured VMware on clustered environment, Implemented VMotion, DRS, HA. Virtualized Windows servers using VMware Converter P2V and V2V.
Upgraded VMware ESXI servers using p2v update manager.
Installed and Configured Microsoft Clusters which include SQL 2005 on clustered environment.
Monitored the servers using HP Sitescope and resolved the issues.
Responsible for building and supporting nearly 800+ Workstations for testing teams.
Deploy patches using Big Fix as requested or scheduled by Engineering & Release Mgmt.
Coordinate/Facilitate all planned and unplanned power outages for all environments.
Engage hardware and software vendors to assist in improvement of current VMware environment and research and evaluation of the latest technologies.
Coordination/implementation of hardware and software installations and upgrades.
Performance and capacity monitoring and management.
Weekly server maintenance planning and coordination.
Monitor and act on problem tickets.
Created Process Documents and Standard Operating Procedures as per the ITIL standard and was reviewed by Managers.
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